Namitakiji Onsen Vacations from NT$24,741

Let me start off by saying that the location of this hotel is fantastic. The room we booked, Japanese Western with open air bath, non smoking, was spacious and comfortable and we were able to see the Torii gate from our window. However, there was also peeling wallpaper, a large amount of dust bunnies under the bed and even missing blinds on the window. We had to ring down to the front desk at 9pm to request the blinds be replaced otherwise the building lights would light up the whole room. They promptly attended to the matter, but why they hadn't fixed it prior to selling the room seems like a major oversight. Lastly, if you're looking for a literal open air bath, this is not your place. The window slides open just a crack, therefore, the room title is a bit misleading.

Stay was alright. Room was big, bed comfortable but our experience was tainted by the fact our luggage delivery wasn’t done properly and none of the two staff confirmed a date, emailed us after we checked out to tell us that not only the luggage was still at the hotel (I have it to them the day before in the hope of receiving it at the next hotel 48hrs later…) I was offered to send it straight to the airport but refused a refund or compensation for the stress + the fact that I had to buy clothes as I was left with no luggage for for 2 days which I find disappointing. Other than that, hotel is located in a good spot, bath was enjoyable and comfy , bed very comfy and we didn’t have any cleanliness issues. Our room had a lovely view, we loved that we could use our Netflix and other services on the TV. So it was overall good, just felt the customer service could have been a bit better

Huge room with massage chair, amenities were fantastic and really enjoyed the hot spring and private bath. Location is very convenient, right next to the shopping street and less than 5 mins walk from the pier.

The location of the hotel was convenient. The rooms were clean and comfortable. We had two room, one room had a massage chair and the other, the beds reclined with a push of a button. There laundry room was clean and the washer and dryer worked great. The pastries from the bakery were fresh and delicious. The staff were wonderful! They were kind, helpful and sooo nice. When we left the owner walked us to the door and stood there waving and watching us till we arrived to the entrance of the port, he bowed at us and waved one final time. I highly recommend staying here.

The staff were wonderful. Lovely family hotel that had a great ambience. The food was exceptional and onsens lovely and relaxing. Wonderful location and easy access to Miyajima island.