8/10 Good
Michael
2024/5/8
Liked: Property conditions & facilities, room comfort
Very good size comfy room with a good view.
The room came with lots of quality amenities and space.
The breakfast had a good selection of Azerbaijan food along with hot dishes to order (some weren't available unfortunately) which we enjoyed. There are big wedding halls below, we didn't witness any events but may get noisy and booked up so please do check in advance.
Location was slightly away from most of the attractions but it is opposite the bus station and plenty of taxis. 30 min walk takes you to first part of the attractions. This is the only one hotel available to book online when we were searching, we realised most are walk in's in this part of the world.
We were given a smoking room at first which had very strong odour which we asked to change and we had a second one with slightly less odour so please bear in mind there are smoking rooms in the hotel. It took very long to change the room as we waited in reception only for us to find out that they would not inform us but we needed to keep checking although it was quiet. The reluctant customer service continued with no replies to hello's or response to queries. Lack of English speakers here is a major problem and we couldn't communicate anything even if important even at reception.
Room service was hard to order with English but had good soups with reasonable price. We walked to the restaurant and got a menu ourselves as no one gave us one despite asking few times and no one picked up the dishes from the room for the day or next. We found most staff on phones
Michael
Stayed 1 night in Apr 2024