WE Hotel and Suites

Property class: 3

Choose dates to view prices

You can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services at WE Hotel and Suites. Indulge in a massage, a body treatment, and a manicure/pedicure at Be well Spa, the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

Room options

View all photos for Standard Room

A hotel room with a large bed, a desk with a chair, a small table, and a wall-mounted painting.

Standard Room

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

A hotel room with a bed, a ceiling fan, a wall-mounted light fixture, and a painting.

Superior Room

  • City view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

A neatly arranged hotel room with a wooden bed, a bedside table with a phone, and a wall-mounted light fixture.

Apartment, 1 Bedroom

  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Room

A hotel room with a bed, a desk, a chair, and a wardrobe.

Executive Room

  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Apartment, Non Smoking, Resort View

  • Resort view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Highridge, a neighborhood in Nairobi, is home to WE Hotel and Suites. Thika Road Mall and Sarit Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nairobi National Park and Karura Forest. Chandaria Centre for Performing Arts and Nairobi Railway Museum are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Nairobi travel guide
Map
Stima Lane, Off Lower Kabete Road, Westlands, Nairobi, Nairobi, 00400

What's nearby

  • A giraffe in a grassy field with a city skyline in the background.
    Nairobi National Park
    11 min drive - 12.2 km
  • Sarit Centre
    7 min walk - 0.6 km
  • Westgate Shopping Mall
    12 min walk - 1.0 km
  • Oshwal Religious Centre
    15 min walk - 1.3 km
  • UNHCR Kenya
    20 min walk - 1.7 km

Getting around

  • Nairobi Station
    21 min drive
  • Jomo Kenyatta Intl. Airport (NBO)
    22 min drive

Restaurants

  • Barista & Co. Specialty Coffee (Sarit)
    8 min walk
  • Spring Valley Café
    10 min walk
  • Mam Mam Vietnamese
    9 min walk
  • Java House
    10 min walk
  • Fonda's Taqueria Westlands
    7 min walk

About this property

WE Hotel and Suites

  • Hotel located in Highridge
  • A terrace, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at WE Hotel and Suites. Indulge in a massage, a body treatment, and a manicure/pedicure at Be well Spa, the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Free self parking and valet parking
    • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
    • A TV in the lobby, luggage storage, and massage treatment rooms
  • Room features
  • All 66 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like free WiFi and safes.
  • Other amenities include:
    • Heating and portable fans
    • Hypo-allergenic bedding and pillowtop mattresses
    • Showers, free toiletries, and hair dryers
    • Flat-screen TVs with premium channels
    • Balconies or patios, wardrobes/closets, and electric kettles

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Frequently asked questions

Is WE Hotel and Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at WE Hotel and Suites?

Check-in start time: noon; Check-in end time: 2 PM.

What time is check-out at WE Hotel and Suites?

Check-out is at 10 AM.

Does WE Hotel and Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25.00 per vehicle applies.

Where is WE Hotel and Suites located?

Located in Highridge, this spa hotel is within a 10-minute walk of Sarit Centre and Westgate Shopping Mall. Oshwal Religious Centre and UNHCR Kenya are also within 1 mi (2 km).

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Reviews

WE Hotel and Suites Reviews

7.8

Good

8.4

Cleanliness

8.8

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 10 out of 33 reviews
Rating 8 - Good. 16 out of 33 reviews
Rating 6 - Okay. 2 out of 33 reviews
Rating 4 - Poor. 3 out of 33 reviews
Rating 2 - Terrible. 2 out of 33 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very nice.
Stayed 2 nights in May 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bedsheets were not changed for 4 days and it stank. The bed is basically squeaky boards. The towels were not always replaced and I had to use my own. The staff was friendly though and it it was safe.
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Great location for shopping in busy city! In posh embassy area so costs are higher but choice is wide
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were helpful
Stayed 2 nights in Nov 2022
Verified review

6/10 Okay

Liked: Cleanliness
It felt like Airbnb not really like a hotel.
Stayed 8 nights in Jan 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, room comfort

Stay away

We booked a hotel after beeing on a safari so that we could have a relaxing stay without any hassle. We booked the stay a couple of hours before checking in and the hotel confirmed the booking right away. When we arrived we got told that it was something wrong with our room ( why were we not informed about this before arriving?) and that we would stay at a hotel next doors that they owned. Turns out it was an appartment hotel so we needed to walk over to the hotel for breakfast and if we wanted to use the gym, which isn’t what we had wanted since we wanted a hassle free stay. The wifi barely worked and we got kicked out all the time. We had payed extra for the breakfast ( about 10$ each) and the breakfast was not good at all. There was nothing to put on the sandwiches except for butter, the toaster for the bread was not working well so the bread either got black or not toasted at all. The selection of breakfast was very sparse and we saw one table that even brought some extra items to the breakfast so that they could have a decent breakfast. When we checked out we requested a refund on the difference in price of the hotel and the appartment ( the price we payed for the hotel was about double the price of the appartment). From the start they didnt want to compensate us at all and said that the price was the same for both, but according to their website that was a lie. After alot of discussion we got about 50% of the difference back. Defenitly do not recommend.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place had more then we expected and was a nice surprise. They may want to mop the floors a little better, but loved the space we had and having a full kitchen was fabulous.
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
The staff were friendly, helpful,and followed up, in short excellent. Five stars. The hotel was clean and well located in safe area walking distance to malls and stores. Not a lot of fancy aminities or manicured grounds, it is a high rise style hotel but very good value for your money. Restaurant is a bit limited but food was good and again staff was first class. The hotel driver arranged a great day long trip to a lake with nice fish lunch.
Stayed 13 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was well cleaned everyday. Spraying the rooms of mosquitoes was well appreciated.
Stayed 6 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness and the hospitality of the staff The car pack is not user friendly
Stayed 4 nights in Feb 2019
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Room comfort
There was little or no hot water on both days of our stay. One of our rooms had an emergency exit in the room. The stairs outside of the door were used by staff and it was very noisy early in the morning and throughout the night. At breakfast, bread had some mold
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast included. Friendly staff. A bit away from the city, but quiet area to stay.
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The hotel was generally good, rooms spacious and cosy and certainly balcony is very useful. Restaurant staff was really nice and friendly. A little negative detail was that when guest from another room came to visit, we got a call from the staff, inquiring why there are currently 3 people in our room while it's a room for two guests. I had to explain that the person just came to have chat and later going to his own room. This left impression like privacy is not much respected and the guests movements within hotel are somehow observed too much. I am a frequent traveller and it was first time something like that occured. But overall good hotel with fine facilities and can offer enjoyable stay.
Stayed 3 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place well situated and the staff were friendly. Only thing is the construction being done in the area which starts quite early. Malls and restaurants very close. Recommend.
Stayed 3 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Hotel in Quiet Area

This is a good, clean, secure hotel in a good area. The staff were friendly and efficient, and the wifi worked well. The room did not have air conditioning, although it was not needed anyhow. The room had a balcony. The food in the restaurant was of variable quality, but was generally okay. I would be happy to return to this hotel.
Stayed 3 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was as advertised (close to everything, clean and good breakfast). Many hotels in Nairobi aren’t what is advertised online.
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb value for business traveler

Westend Hotel is a superb value three star business hotel. Located is Westlands (which is rapidly becoming the main business district). Immediate hotel surroundings are nothing special but you are a 5-10 minute walk from shopping malls, restaurants, and night life. Rooms are comfortable and super clean. The on site restaurant offers a full (and large) selection of food 24 hours. Service impeccable and the food is very good. They have conference rooms, gym & spa (which I didn’t use). AND ... superb value with several room options for less than $100
Stayed 1 night in Oct 2018
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Food was good. The gym and spa are ok. The room was spacious and comfortable. Location quite scary though. And the receptionist should have more manners and respectful. Accept mistakes that you had done. Make sure always assign the right room to the guests. Overall poor in professionalism.
Stayed 3 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the friendliness of the staff and the cleanliness of the room and the property. The professionalism of the staff is commendable However, I didn't like the fact that there were mosquitos and the Central AC system was turned off at night.
Stayed 3 nights in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strongly recomment with this price

I spent 2 nights there. On the day of check in, our room type was full, we got a free upgrade for first night. We has a early day tour departure, 4:30am. They offer us a pick breakfast which we did not expexted for. The staff there are very nice. Comfort bed, hot shower, quiet and good breakfast.
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is quite good for the price. They offer a good variety of food for breakfast, free water bottles every day, the free WiFi that is quite fast. The hotel staff is extremely nice and attentive to customer needs. The location is very good, you can walk to Westgate mall and neighboring places. The only issue I see is that hot water was not working very well.
Stayed 4 nights in Aug 2018
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities

details

We had 3 rooms and in 1 room the bottom sheet was not clean (small blood stain) Each double bed has 2 pillows, quite thin, it would be nice two pillows per person. Wifi was not great Otherwise very comfortable, nice staff and good restaurant.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Westend, Westlands, Nairobi.

Well it was a good night stay. We were welcomed at the reception which is on the 7th floor. They were clueless about our booking and rates, etc. nevertheless we were taken to our room. Since we were tired after a long journey we decided to have a nice hot shower, the hot water refused to oblige. The attendant the got is shifted to another room after which we were comfortable. The attendant was very apologetic. The staff wants to keep you happy at all times. Breakfast was lovely and the restaurant is on the top floor which allows for a view of Nairobi - awesome. Would I go there again? Yes I woukd.
Stayed 1 night in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

I stayed for 10 business days and I like it, top close to Westgate mall and can wake 10 minutes to in morning and it's safe place and the toilat contains Sprayer which is too great for people used to use it
Stayed 11 nights in Jul 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful. Repair work noise lasted well past 1130 pm which was annoying. Room was very nice and the hotel was in a good location.