The hotel provide exceptional services. Right from check in to everyday interactions. Hotel room and bed was very comfortable.
Parin
於 2025 年 5 月住了 3 晚
8/10
We had a wonderful stay at the Trademark Hotel! The access to food, dining, and shopping are unmatched. The staff were lovely and the in-room dining service was great. I loved the spa products featured in each room, and it had one of the best showers I’ve ever had! We opted for a terrace room and it was worth the extra spend. Breakfast on the terrace was lovely ☺️
Jacqueline
於 2025 年 4 月住了 2 晚
10/10
It is clean and personel are very professional
Estela Mercedes
於 2025 年 4 月住了 4 晚
4/10
ushani
於 2025 年 4 月住了 3 晚
10/10
Extremely happy with the hotel and the staff. We were treated so kindly at check-in by Ms. Esther and helped by everyone else with all kinds of questions and needs we have. The location can't be beat. So convenient to stay at the mall, especially if you have children. Just spend the extra money and stay here, you will not regret it.
Kristin
於 2025 年 3 月住了 2 晚
10/10
My only complaint is the room shower is not private and the toilet door is frosted glass. this made sharing a room with a friend awkward. I will be returning to this hotel in the future with my husband. The staff are very friendly and helpful. They go above and beyond to help with anything I needed or just to chat about the hotel, excursions and info about Nairobi.
Patricia Kathleen
於 2025 年 3 月住了 8 晚
10/10
aditya
於 2025 年 3 月住了 1 晚
10/10
Maha
於 2025 年 3 月住了 3 晚
6/10
TOMOHIKO
於 2025 年 3 月住了 3 晚
10/10
Rose
於 2025 年 3 月住了 1 晚
10/10
Very helpful and charming personnel, great breakfast and top notch gym
J
於 2025 年 3 月住了 1 晚
10/10
It was a great stay at the Trademark hotel
Rosse
於 2025 年 2 月住了 14 晚
8/10
Helge M.
於 2025 年 2 月住了 1 晚
4/10
Synnøve
於 2025 年 2 月住了 3 晚
6/10
Helge M.
於 2025 年 2 月住了 7 晚
8/10
I have stayed at Trademark a few times now and I love the hotel. The staff are excellent and very helpful. The hotel is always clean, the breakfast is excellent and the location is great with Village Market next door.
HOWEVER- on this last trip the WiFi kept kicking me out and was completely unreliable for my 4 day stay. I could not do my work and hosting Zooms was not possible.
For this reason and this reason alone/ I will not return to Tradmark as I spent 4 days struggling with the WiFi.
I am in Nairobi all the time now and was hoping to have Trademark as my "home base" but for business travelers, I would recommend another hotel, maybe Radission or Pullman. I've stayed at both and never had issues with WiFi.
For tourists this will not be a concern but for a business traveler, it is a huge issue.
Matthew
於 2025 年 2 月住了 4 晚
8/10
Synnøve
於 2025 年 2 月住了 1 晚
10/10
The Trademark Hotel was fantastic. The staff was so nice and helpful, the room was great, and the location is very convenient. I really enjoyed my stay and hope to be back soon.
Alice
於 2025 年 2 月住了 2 晚
4/10
Jens
於 2025 年 2 月住了 3 晚
8/10
Clean property inside a mall. Safe. Gym is too far inside the mall. The rooms are relatively small.