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The Zehneria Hotel

3.5 star property
Central hotel with a full-service spa connected to the convention center in Nairobi

Choose dates to view prices

You can look forward to an airport shuttle, a poolside bar, and a free daily manager's reception at The Zehneria Hotel . Treat yourself to a Swedish massage at Revive Pool, Gym and Spa, the onsite spa. The on-site international cuisine restaurant, Seasons Restaurant & Bar, offers breakfast, lunch, dinner, and a poolside location. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Room service
  • Breakfast available
The current price is NT$1,827
NT$2,156 total
includes taxes & fees
Dec 20 - Dec 21

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Free bottled water
  • 379 sq ft
  • Sleeps 2
  • 1 Queen Bed

Club Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Premium bedding
Hair dryer
  • 579 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Luxury Suite, City View

Luxury Suite, City View | 1 bedroom, premium bedding, minibar, in-room safe

Luxury Suite, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Premium bedding
Hair dryer
  • 679 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
10 Karuna Road, Near Sarit Centre,, Nairobi

What's nearby

  • Sarit Centre - 2 min walk - 0.2 km
  • Westgate Shopping Mall - 5 min walk - 0.5 km
  • UNHCR Kenya - 10 min walk - 0.9 km
  • Oshwal Religious Centre - 10 min walk - 0.9 km
  • University of Nairobi - 3 min drive - 2.6 km

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 21 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬4 min walk
  • ‪NewsCafe Sarit Centre - ‬5 min walk
  • ‪Artcaffe - ‬7 min walk
  • ‪Java House - ‬6 min walk
  • ‪Fonda's Taqueria Westlands - ‬3 min walk

About this property

The Zehneria Hotel

Hotel located in Highridge
Consider a stay at The Zehneria Hotel and take advantage of an airport shuttle, a poolside bar, and a free daily manager's reception. Indulge in a Swedish massage at Revive Pool, Gym and Spa, the onsite spa. The on-site international cuisine restaurant, Seasons Restaurant & Bar, offers breakfast, lunch, dinner, and a poolside location. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a TV in the lobby
  • Coffee/tea in the lobby, a 24-hour front desk, and tour/ticket assistance
Room features
All 56 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • LCD TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

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  • Pool
  • Parking included
  • Free WiFi
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8.4 out of 10, Very Good, 95 reviews
The price is NT$1,886
NT$2,225 total
includes taxes & fees
Nov 28 - Nov 29
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: KES 15 for adults and KES 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • NBO BAR & LOUNGE
  • Seasons Restaurant & Bar

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Full-service spa

  • Deep-tissue massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (31 inch wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KES 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KES 15 for adults and KES 10 for children
  • Airport shuttle fee: KES 30.00 per person (one way)
  • Airport shuttle fee per child: KES 30 (one-way)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Zehneria Portico Nairobi Hotel
Zehneria Portico Hotel
Zehneria Portico Nairobi
Zehneria Portico
The Zehneria Portico Nairobi
Zehneria Portico Westlands Nairobi Hotel
Zehneria Portico Westlands Hotel
Zehneria Portico Westlands Nairobi
Zehneria Portico Westlands

Frequently asked questions

Does The Zehneria Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Zehneria Hotel ?

As of 2025/11/19, prices found for a 1-night stay for 2 adults at The Zehneria Hotel on 2025/12/20 start from NT$1,827, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Zehneria Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Zehneria Hotel ?

Check-in start time: noon; Check-in end time: 4:00 AM. A 50% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Zehneria Hotel ?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does The Zehneria Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KES 30.00 per person applies.

Where is The Zehneria Hotel located?

Located in Highridge, this spa hotel is within a 10-minute walk of Sarit Centre and Westgate Shopping Mall. Oshwal Religious Centre and UNHCR Kenya are also within 1 mi (2 km).

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Reviews

The Zehneria Hotel Reviews

7.8

Good

8.0

Cleanliness

8.0

Location

8.4

Staff & service

8.6

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 31 out of 102 reviews
Rating 8 - Good. 40 out of 102 reviews
Rating 6 - Okay. 18 out of 102 reviews
Rating 4 - Poor. 8 out of 102 reviews
Rating 2 - Terrible. 5 out of 102 reviews

Reviews

10/10 Excellent

EUNICE

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is just perfect.👍👍👍👍
Stayed 4 nights in May 2025

6/10 Okay

Mercy

Disliked: Amenities
The staff were friendly and it's closer to the shopping mall
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here one night when arrived in Kenya. Brilliant staff and great facilities. Liked it so much so we have booked to stay on way back too
Stayed 1 night in Jan 2025

10/10 Excellent

KABAALU

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was an amazing one from an amazing reception by Mr Eliud and the entire team not forgetting Mr Wycliffe from the restaurant department and his entire crew. I enjoyed the place and the other reason why the Zehneria stands out is it location being close to most of the places you would wish to visit around Nairobi
Stayed 4 nights in Aug 2025

10/10 Excellent

analikuti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff's professionalism, politeness, timeliness and courtesy made it an exceptional stay. The hotel food was good and the rooms were so clean
Stayed 10 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredible experience at Zehneria Hotel. The service was outstanding, thanks to the superb receptionists and the truly one-of-a-kind general manager, Mr. David Mwaniki. Everything about the hotel is just awesome — a must-visit!
Stayed 5 nights in Apr 2025

8/10 Good

Ashish

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very near to shopping & eating places.Its centrally located
Stayed 3 nights in Oct 2024

10/10 Excellent

Gerhard Georg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was in a good Location in the business district and in a walking distance from the City Center. The staff ist nice and helpful. The Buffet breakfast was very good with many choices.
Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very close to neighborhoods with restaurants, bars, and entertainment, and the staff was very friendly and welcoming. The accommodations were not fancy, but very comfortable and met all of our needs. For the price, I think this hotel is a good value and we enjoyed our stay.
Stayed 5 nights in May 2024

8/10 Good

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central in Westlands
Stayed 8 nights in May 2025

6/10 Okay

Markus

Liked: Cleanliness, staff & service
Disliked: Amenities
Very kind and supportive staff. Problems with internet connection.
Stayed 3 nights in Jun 2022

8/10 Good

SEOKJE

Liked: Cleanliness, staff & service, amenities
cozy and not bad.
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff,comfortable environment and good food.
Stayed 5 nights in May 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Overall, it was a very good stay. However, the flow of water from the shower was all around the place, instead of directly down and the water did not heat that much, especially if you have to take a shower early morning. Also, there were some problems with the curtain rails, which sometimes came off when pulling the curtains.
Stayed 5 nights in Feb 2022

6/10 Okay

Henrik

Disliked: Staff & service, room comfort

God beliggenhet, dårlig service

Dusj med kun kaldt vann TV virket ikke Resepsjon som ikke hadde til hensikt å gjøre forbedringer Frokost buffe som kun ble utprøvd en gang...
Stayed 3 nights in Mar 2021

6/10 Okay

Verified traveler

Disliked: Cleanliness
古い建屋のアパートを改装したという感じ、モールに近いホテルは他にもいっぱいある、勧められないですね。
Stayed 1 night in Jan 2020

2/10 Terrible

FT

Disliked: Amenities, property conditions & facilities
The property is run down and everything is falling apart inside The housekeeping staff one morning just opened the door and started cleaning while I was asleep in bed! When she was asked to return later she said "No I can't I have a staff meeting !" Its a great price if you just need a bed for the night - but nothing else would make me go here again
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great team including the Manager, Everyone was helpful
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

A mediocre place with friendly staff

The staff are friendly and helpful but the facilities are mediocre and dated. Rooms are smaller in size compared to similar priced hotels I've stayed in Nairobi. The bathroom is poorly designed. Housekeeping didn't change my bedsheets even though I was there for over a week. The location is good with two major malls close by. The restaurant service is good but the food was average and inauthentic at its best (no Thai flavors in the green curry, was closer to a pesto sauce). This was surprising as the reviews online praised the restaurant and chef but that wasn't my experience. Internet was solid, no complaints there. Overall, too many small things that were wrong which made it a mediocre experience (3 out of 5).
Stayed 10 nights in Jul 2019

4/10 Poor

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The bathrooms require urgent repair and renovation work. The room we were given was not even cleaned properly and had to request another room. Housekeeping did poor cleaning job the next day and the place is infested with mosquitoes.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet setting with everything in order. Staff very attentive and polite. Good location within a 5 minute walk of major shopping mall. Food good, but not spectacular.
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend Zehneria Portico! Other than staff not replying to emails in a timely fashion in my weeks leading up to my stay, id say this place in top notch!
Stayed 3 nights in Mar 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool, relaxing stay.
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
There were cockroaches in the bathroom and bedroom
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel in Nairobi with very friendly and helpful staff members. I would definitely recommend and visit again
Stayed 4 nights in Dec 2018