Cozy Residences, in the business district's center, offers a quiet retreat with garden and gym facilities. Travelers appreciate the reliable WiFi, convenient dry cleaning, secure luggage storage, and the attentive concierge team that consistently earns positive reviews.
Reviews
6.46.4 out of 10
Popular amenities
Kitchen
Parking included
Free WiFi
Laundry
Gym
Outdoor Space
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Located in Nairobi, Cozy Residences is in the city center. Kenyatta Mausoleum and Teleposta Towers are local landmarks, and travelers looking to shop may want to visit Thika Road Mall and Sarit Centre. Looking to enjoy an event or a game while in town? See what's happening at Nairobi City Stadium or Nyayo National Stadium. Visit our Nairobi travel guide
Along with a fitness center, this aparthotel has concierge services and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Comforts include Egyptian cotton sheets and a pillow menu, and guests will also find conveniences like a dining area and a sitting area.
Cozy Residences offers 24 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads, bathrobes, and complimentary toiletries.
This Nairobi aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the aparthotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Designated smoking areas
Services and conveniences
24-hour front desk
Concierge services
Daily housekeeping
Free bottled water
Iron/ironing board
Luggage storage
Safe
Safe at front desk
Tour and ticket assistance
Location highlights
In a business district
In the city center
Things to do
Gym
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Window guards
Fire extinguisher
General
24 units
Garden
Policies
Check-in
Check-in start time: noon; Check-in end time: anytime
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 30.00 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Cozy Residences Apartment Nairobi
Cozy Residences Apartment
Cozy Residences Nairobi
Cozy Residences Nairobi
Cozy Residences Aparthotel
Cozy Residences Aparthotel Nairobi
Frequently asked questions
Is Cozy Residences pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Cozy Residences?
Check-in start time: noon; Check-in end time: anytime.
What time is check-out at Cozy Residences?
Check-out is at 10 AM.
Does Cozy Residences provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 30.00 per vehicle applies.
Where is Cozy Residences located?
Located in Kileleshwa, this aparthotel is within 2 mi (3 km) of Arboretum, University of Nairobi, and Yaya Centre. Sarit Centre and Lucky 8 Casino are also within 2 mi (3 km).
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Reviews
Cozy Residences Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8
Cleanliness
5.4
Amenities
10
Staff & service
5.6
Property conditions & facilities
Rating 10 - Excellent. 1 out of 8 reviews
10 - Excellent
1
Rating 8 - Good. 4 out of 8 reviews
8 - Good
4
Rating 6 - Okay. 0 out of 8 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 8 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 8 reviews
2 - Terrible
2
Reviews
8/10 Good
Aaron
2025/4/5
Liked: Cleanliness, room comfort, communication
Id recommend it 👌
For me personally my stay here was great. Very clean and the place has tons of room. The pictures are true 👍
But, could use a bar and/or an included breakfast.
Its a nice clean family apartment in a safe location. The staff are welcoming and are vigilant on security. There are no dinein options but one can easily get food in nearby restaurants or cook for them selves.
Lule
Stayed 6 nights in Dec 2023
4/10 Poor
Roseanne
2024/8/14
Liked: Communication
Disliked: Property conditions & facilities
I previously stayed at Cozy in 2018 and it was great, so I expected the same this time in 2024. The apartment we stayed at was run down, with water stains and paint peeling off the walls; water from the showers flooded the floors outside the showers; the washer/washing machine was filthy, not even a single complimentary pod or a little laundrry detergent was provided to get one started; the showers did not have hot water, which was eventually fixed but at great inconvenience to us.
On one of the colder nights I requested an extra sheet or comforter. They declined saying it was their policy that guests could only use what had already been provided and wouldn't make any accomodations, yet there wasn't even a top sheet on the beds - just a fitted sheet and comforter.
Overall it was not a pleasant experience and I would not stay here again, and will advise others not to stay here either.
Roseanne
Stayed 6 nights in Aug 2024
2/10 Terrible
Verified traveler
2021/8/5
Disliked: Cleanliness, amenities, property conditions & facilities, communication
I had to check out after my 1st day of check-in. The showering water was cold, Kitchen utensils were in terrible condition, the bathroom walls were full of mold, and drainage in the bathroom was not working, the water was flooding in the bathrooms.
I recommend the facility to renovate this property before advitizing it to clients.
Great apartment very spacious and clean, staff very friendly and so helpful. Everything was so good and relaxing.
The things lacking was a restaurant on site and a pool.