Comfort Gardens Guesthouse in Gigiri offers tranquility and convenience. Relax at the outdoor pool, explore the garden, or visit the on-site coffee shop and bar. Enjoy free in-room WiFi and practical dry cleaning services, highly appreciated by previous guests.
Gigiri, a neighborhood in Nairobi, is home to Comfort Gardens. Thika Road Mall and Village Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nairobi National Park and Karura Forest. Looking to enjoy an event or a game while in town? See what's happening at Nairobi City Stadium or Nyayo National Stadium. Visit our Nairobi travel guide
Consider a stay at Comfort Gardens and take advantage of a terrace, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
An outdoor pool along with sun loungers
Free self parking
A roundtrip airport shuttle (surcharge), meeting rooms, and concierge services
Luggage storage, coffee/tea in the lobby, and barbecue grills
Room features
All guestrooms at Comfort Gardens boast thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
Bathrooms with rainfall showers and tubs or showers
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No elevator
More
Mosquito nets
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Towels provided
Entertainment
32-inch TV with cable channels
Food and drink
Free bottled water
Limited room service
Refrigerator
More
Air conditioning
Fan
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 9:00 AM; Check-in end time: 11:00 PM
Contactless check-in available
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of KES 2500 per pet, per night
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: KES 3900 per person (one-way)
Airport shuttle fee per child: KES 2500 (one-way), (from 1 to 10 years old)
Pet fee: KES 2500 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
24-hour pool access
Property is also known as
Comfort Gardens
Comfort Gardens Guest House
Comfort Gardens Guest House Nairobi
Comfort Gardens Nairobi
Comfort Guest House
Comfort Gardens - Kenya Hotel Nairobi
Comfort Gardens House Nairobi
Comfort Gardens House
Comfort Gardens Guesthouse Nairobi
Comfort Gardens Guesthouse
Comfort Gardens Nairobi
Comfort Gardens Guesthouse
Comfort Gardens Guesthouse Nairobi
Frequently asked questions
Does Comfort Gardens have a pool?
Yes, this property has an outdoor pool. Pool access is available 24 hours a day.
How much does it cost to stay at Comfort Gardens?
As of 2026/3/12, prices found for a 1-night stay for 2 adults at Comfort Gardens on 2026/3/13 start from NT$4,831, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Comfort Gardens pet-friendly?
Yes, pets are allowed at this property. There's a fee of KES 2500 per pet, per night.
How much is parking?
Self parking is free at this property.
What time is check-in at Comfort Gardens?
Check-in start time: 9:00 AM; Check-in end time: 11:00 PM. After-hours check-in is not available.
What time is check-out at Comfort Gardens?
Check-out is at noon.
Does Comfort Gardens provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of KES 3900 per person applies.
Where is Comfort Gardens located?
Located in Gigiri, this guesthouse is within a 15-minute walk of Embassy of the United States of America, Banana Hill Art Gallery, and United Nations Office at Nairobi. Village Market and Embassy of the Kingdom of Morocco are also within 1 mi (2 km).
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Reviews
Comfort Gardens Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
7.8
Location
7.8
Staff & service
6.6
Property conditions & facilities
Rating 10 - Excellent. 10 out of 35 reviews
10 - Excellent
10
Rating 8 - Good. 11 out of 35 reviews
8 - Good
11
Rating 6 - Okay. 7 out of 35 reviews
6 - Okay
7
Rating 4 - Poor. 3 out of 35 reviews
4 - Poor
3
Rating 2 - Terrible. 4 out of 35 reviews
2 - Terrible
4
Reviews
10/10 Excellent
Kerry
2023/12/3
Perfect for our needs, attentive staff, lovely grounds and close to village Market.
Kerry
Stayed 8 nights in Nov 2023
10/10 Excellent
Boris
2024/4/1
Liked: Cleanliness, staff & service, room comfort
Cozy, great staff, and great value for money.
Staff is fantastic. Grounds are pretty, hotel is a bit dated but great value for money. Very conveniently located adjacent to Village Market mall. They also arrange safaris.
This was a nice small hotel and staff were great. Breakfast had a buffet with many selections. Very close to Village mall and many embassies. The one downfall was size of rooms for a family.
It was too expensive for what was provided. I made the huge mistake of booking through Expedia. I originally did so to get my visa not knowing it was non refundable. When I realized I was paying twice what I should have I tried to cancel and the hotel refused to cancel without penalty. I would not return to this property nor use Expedia again to get a hotel booking. I felt cheated and it impacted my entire experience. Non refundable is a terrible policy. My family runs a bnb in the US and we allow people to cancel if something comes up and they can’t make it. I felt cheated having overplayed for a property where the internet did not work well and it colored my entire experience.
Tania
Stayed 4 nights in Jun 2024
6/10 Okay
Jacqueline
2023/10/24
I am sorry to say this, but I was turned off even before I arrived. In the ride to the hotel, the driver (sent by the hotel) passed us a phone because the front desk wanted to speak to us to tell us we would be moved to a "sister property" and then moved to the hotel we actually booked the next morning. Very odd way to handle a "reservation", but I suspect it is not unusual for Kenya, because this happened to other people I know, at other hotels (including the much-ritzier Trademark). When you have been travelling for 24 hours and are tired and stressed about the work you have to do in the following days, this is not what you want to hear. In this case, we adamantly refused and were given the rooms we booked. There was no explanation and no apology. This has never happened to me before, and I found this really unacceptable.
Jacqueline
Stayed 8 nights in Oct 2023
6/10 Okay
Rafaela
2025/12/2
Liked: Cleanliness, staff & service
Disliked: Room comfort
Ótima recepção, funcionários maravilhosos. O quarto infelizmente não tinha frigobar, eram poucas tomadas suficientes, a extensão estava com o cabo cortado, o ventilador não funcionava. O café da manhã foi um dos mais fracos de hotel que já fui: poucas opções, muita demora para fazer o ovo (e certa hostilidade da cozinheira) e tudo ficava embalado com plástico, o que tornou a apresentação das comidas péssima.
I was welcomed with fresh watermelon juice when I checked in. What a nice surprise. Staff was totally wonderful. Every single person I encountered went out of their way.
Ann
Stayed 3 nights in Oct 2017
8/10 Good
Verified traveler
2017/2/23
Liked: Staff & service
like the proximity to Village Market. Very quiet with attentive staff
Här bor man bara om man måste vara just i detta om
Nedgånget hotell som en gång låg i ett lugnt område. Servicen från personalen alltför varierad - somliga var oerhört professionella och vänliga, andra tvärtom. Hård säng, ont om varmvatten. Här bor man bara om man absolut måste vara i detta område - som ligger nära FN och många ambassader.
I was disappointed in this hotel, the service was very bad and there were too many problems in my room. I had booked and paid for a studio room, but the hotel provided me a standard room. I tried to ask for a refund since a standard room is much cheaper than a studio room, but the Manager of the hotel was very unkind and did not want to solve this issue. In addition, the wifi did not work for the first two days and after that the wifi was working every now and then. The shower was not working for the first day. As a conclusion, this hotel is far too expensive compared to the quality and service of the hotel. The only good thing is the location.
Kaisa
8/10 Good
Verner, Copenhagen
2016/2/8
Liked: Cleanliness
Disliked: Room comfort
Location, location, location
Attractive location and friendly staff at this fairly basic hotel with limited restaurant facilities, but a decent pool.
Very dissapointing. Price range completely not in line with comfort, quality and services offered
Verified traveler
6/10 Okay
Verified traveler
2016/1/24
Liked: Cleanliness
Short pleasent stay
This hotel is comfortable without being special. The room and bathroom were small, but adequate. However; the room and comfort would benefit by having tea and coffee making facilities in the room. It is conveniently located to the Village market for food and shopping (10 minute walk).
Verified traveler
6/10 Okay
W Robert
2014/10/16
Disliked: Room comfort
Adequate
This was basically a "good enough" place. Hard bed, small bathroom, but very good location if you need to get to UNON or Village Market. Nice staff.
I am here on a short term visit to UN. The Hotel was chosen by the UN and almost all the guests were visitors to the UN like me. The Hotel is actually a fair walk from the UN and not as close as advertised. Food is very basic and quite overpriced for what you get. the room was clean and the staff reasonably polite although I suffered similar problems to other reviewers. They tried to charge me twice and only relented when I produced my Hotes.com receipt and were not very attentive or guest friendly. The hotel in any other location would not be more than £50 per night, there are far far better and cheaper alternatives a relatively short distance away. Whilst the UN gives them all their business they will continue to overcharge and deliver less than satisfactory service.
UN Consultant
8/10 Good
Verner
2014/8/25
Liked: Cleanliness, staff & service
Attractive location and value-for-money
Comfort Gardens is a pretty basic but clean and well-functioning hotel. Friendly staff and quiet area. Perfect location for UN and Embassy access.
Har man noe å gjøre på UNON-Gigiri, og ikke vil betale 300$ pr natt, er dette et veldig godt alternativ. Hyggelige folk, basseng, stille, god frokost, wifi, interessante gjester... En ulempe er at det er litt langt til sentrum, men der tregner man jo ikke å dra.
I had made a booking in advance. When I arrived, I was given a room that was right next to the reception area, with amenities that were not of the same standard as described on the website. The room was exceedingly noisy, as you could hear all the conversations in the reception area. The cleanliness of the room was also sub-standard. I was told that this was "the last remaining room". They charged the same rate for this room as for the other rooms in the guesthouse and were unwilling to adjust the rate when I pointed out that the quality of the room was not the same as the rooms they advertised on their website. The second and third night I was given another room, after having insisted that the first room was not acceptable.
We stayed here for 1 night July 12, 2013 prior to our safari and arrived late & left very early the next morning.
Once we arrived, we were so exhausted from 15+ hours of travel, that we ate a quick meal (which was great), and then went to bed right away. We did have a bit of confusion of charging for our stay (which was already paid through Expedia), but once we showed our email confirmation, it was okay. Service from staff was excellent. We were impressed by the honesty of a waitress who served us dinner and returned our change the next morning at breakfast (not realizing it was a tip for her).
Our only qualm was that the walls were so thin, you could hear everyone nearby walking and talking since we were on the ground floor. The room we were in was average (definitely not the new executive room) and it suited our needs for a quick stay.
Overall, the hotel grounds & service were much better than actual room itself. For what we paid, we expected the room to be nicer. Not amazing value when all we needed was a comfortable bed.
A confused place. Though I had booked myself into a suite the staff had no clue about it and put me into a lower category room. No phone in the room, hot and cold water mixer out of order, no clothes racks or towel racks in the bathroom
Internet connection was an issue and I had to try several rooms to find one where the connection was reasonable. The staff are pleasant and helpful but the management needs tuning up. Good location if you have business with the UN very conveniently located for shopping at the Village Market in Nairobi