Does Comfort Gardens have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

How much does it cost to stay at Comfort Gardens?

As of 2025/9/11, prices found for a 1-night stay for 2 adults at Comfort Gardens on 2025/9/13 start from NT$2,242, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Gardens pet-friendly?

Yes, pets are allowed at this property. There's a fee of KES 2500 per pet, per night.

How much is parking at Comfort Gardens?

Self parking is free at this property.

What time is check-in at Comfort Gardens?

Check-in start time: 9:00 AM; Check-in end time: 11:00 PM. After-hours check-in is not available.

Does Comfort Gardens provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of KES 3900 per person applies.

Where is Comfort Gardens located?

Located in Gigiri, this guesthouse is within a 15-minute walk of Village Market and United Nations Office at Nairobi. Embassy of the United States of America and Banana Hill Art Gallery are also within 15 minutes.

Comfort Gardens Reviews, Deals & Photos 2025

About the neighborhood

Gigiri, a neighborhood in Nairobi, is home to Comfort Gardens. Thika Road Mall and Village Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nairobi National Park and Karura Forest. Looking to enjoy an event or a game while in town? See what's happening at Nairobi City Stadium or Nyayo National Stadium.

Visit our Nairobi travel guide

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10/10 Excellent

Kerry

2023/12/3

Perfect for our needs, attentive staff, lovely grounds and close to village Market.

Stayed 8 nights in Nov 2023

10/10 Excellent

Boris

2024/4/1

Liked: Cleanliness, staff & service, room comfort

Cozy, great staff, and great value for money.

Staff is fantastic. Grounds are pretty, hotel is a bit dated but great value for money. Very conveniently located adjacent to Village Market mall. They also arrange safaris.

Stayed 7 nights in Mar 2024

8/10 Good

tomasz

2022/8/1

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a nice small hotel and staff were great. Breakfast had a buffet with many selections. Very close to Village mall and many embassies. The one downfall was size of rooms for a family.

Stayed 1 night in Jul 2022

10/10 Excellent

Rolando

2022/9/2

Liked: Cleanliness, staff & service, property conditions & facilities

Very, very safe

Stayed 1 night in Aug 2022

6/10 Okay

Jacqueline

2023/10/24

I am sorry to say this, but I was turned off even before I arrived. In the ride to the hotel, the driver (sent by the hotel) passed us a phone because the front desk wanted to speak to us to tell us we would be moved to a "sister property" and then moved to the hotel we actually booked the next morning. Very odd way to handle a "reservation", but I suspect it is not unusual for Kenya, because this happened to other people I know, at other hotels (including the much-ritzier Trademark). When you have been travelling for 24 hours and are tired and stressed about the work you have to do in the following days, this is not what you want to hear. In this case, we adamantly refused and were given the rooms we booked. There was no explanation and no apology. This has never happened to me before, and I found this really unacceptable.

Stayed 8 nights in Oct 2023

10/10 Excellent

Sheil

2025/4/15

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Apr 2025

8/10 Good

Verified traveler

2024/12/9

Liked: Room comfort

Disliked: Cleanliness

Stayed 8 nights in Nov 2024

2/10 Terrible

Tania

2024/6/5

Disliked: Cleanliness, staff & service, property conditions & facilities

It was too expensive for what was provided. I made the huge mistake of booking through Expedia. I originally did so to get my visa not knowing it was non refundable. When I realized I was paying twice what I should have I tried to cancel and the hotel refused to cancel without penalty. I would not return to this property nor use Expedia again to get a hotel booking. I felt cheated and it impacted my entire experience. Non refundable is a terrible policy. My family runs a bnb in the US and we allow people to cancel if something comes up and they can’t make it. I felt cheated having overplayed for a property where the internet did not work well and it colored my entire experience.

Stayed 4 nights in Jun 2024

4/10 Poor

Stuart

2022/9/23

Stayed 1 night in Sep 2022

8/10 Good

Verified traveler

2019/8/31

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

2019/1/27

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pleasant and quiet

Pleasant and quiet hotel/guesthouse. Rooms are simple and clean. Staff very kind and helpfull. Nice hanging out in garden.

Stayed 2 nights in Jan 2019

8/10 Good

Edward

2018/12/9

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

2018/8/25

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Aug 2018

8/10 Good

Ann, Niamey, Niger

2017/10/23

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right next to mall with everything

I was welcomed with fresh watermelon juice when I checked in. What a nice surprise. Staff was totally wonderful. Every single person I encountered went out of their way.

Stayed 3 nights in Oct 2017

8/10 Good

Verified traveler

2017/2/23

Liked: Staff & service

like the proximity to Village Market. Very quiet with attentive staff

8/10 Good

Susan, Canada

2017/1/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable Rate Good Location

One night stay, Very comfortable room, lovely balcony.

10/10 Excellent

Lars, Silver Spring, MD, USA

2016/11/10

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value near the UN

Nice hotel with nice garden. Not your typical boring sanitized international chain hotel. Walking distance from the UN.

6/10 Okay

Pierre, Addis Abeba, Etiopien

2016/6/17

Disliked: Property conditions & facilities, room comfort

Här bor man bara om man måste vara just i detta om

Nedgånget hotell som en gång låg i ett lugnt område. Servicen från personalen alltför varierad - somliga var oerhört professionella och vänliga, andra tvärtom. Hård säng, ont om varmvatten. Här bor man bara om man absolut måste vara i detta område - som ligger nära FN och många ambassader.

2/10 Terrible

Kaisa

2016/2/18

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was disappointed in this hotel, the service was very bad and there were too many problems in my room. I had booked and paid for a studio room, but the hotel provided me a standard room. I tried to ask for a refund since a standard room is much cheaper than a studio room, but the Manager of the hotel was very unkind and did not want to solve this issue. In addition, the wifi did not work for the first two days and after that the wifi was working every now and then. The shower was not working for the first day. As a conclusion, this hotel is far too expensive compared to the quality and service of the hotel. The only good thing is the location.

8/10 Good

Verner, Copenhagen

2016/2/8

Liked: Cleanliness

Disliked: Room comfort

Location, location, location

Attractive location and friendly staff at this fairly basic hotel with limited restaurant facilities, but a decent pool.

2/10 Terrible

Verified traveler

2016/1/24

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not ok

Very dissapointing. Price range completely not in line with comfort, quality and services offered

6/10 Okay

Verified traveler

2016/1/24

Liked: Cleanliness

Short pleasent stay

This hotel is comfortable without being special. The room and bathroom were small, but adequate. However; the room and comfort would benefit by having tea and coffee making facilities in the room. It is conveniently located to the Village market for food and shopping (10 minute walk).

10/10 Excellent

Kirsi

2015/11/25

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

W Robert, New York

2014/10/16

Disliked: Room comfort

Adequate

This was basically a "good enough" place. Hard bed, small bathroom, but very good location if you need to get to UNON or Village Market. Nice staff.

2/10 Terrible

UN Consultant, UK

2014/9/14

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Overpriced and very basic

I am here on a short term visit to UN. The Hotel was chosen by the UN and almost all the guests were visitors to the UN like me. The Hotel is actually a fair walk from the UN and not as close as advertised. Food is very basic and quite overpriced for what you get. the room was clean and the staff reasonably polite although I suffered similar problems to other reviewers. They tried to charge me twice and only relented when I produced my Hotes.com receipt and were not very attentive or guest friendly. The hotel in any other location would not be more than £50 per night, there are far far better and cheaper alternatives a relatively short distance away. Whilst the UN gives them all their business they will continue to overcharge and deliver less than satisfactory service.

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