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Reviews of Nishitetsu Hotel Croom Nagoya

3 out of 5
Nishitetsu Hotel Croom Nagoya
3-4-3, Naka-ku, Nagoya, Aichi

Reviews

9.2

Wonderful

Rating 10 - Excellent. 566 out of 854 reviews" "
Rating 8 - Good. 236 out of 854 reviews" "
Rating 6 - Okay. 34 out of 854 reviews" "
Rating 4 - Poor. 10 out of 854 reviews" "
Rating 2 - Terrible. 8 out of 854 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

chong meng thomas

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location very near to exit 4 of hisaodori central park station on the Sakuraodori sybway line. No escalator, so lugging luggage up stairs not advisible. Hotel is new, staff efficient and polite. Onsen and breadfast is satisfactory. Lots of eateries in central park, 5 mins walk away. Also Don Don Q nearby. Airport bus to Chubu airport less then 10 mins walk. Overall very good stay
Stayed 4 nights in Apr 2024
Response from Nishitetsu Hotel Croom Nagoya on 2024/4/28
Warm greetings and thank you for having chosen nishitetsu hotel croom nagoya as the hotel of choice for your recent stay.We appreciate you taking the time to provide us with your valuable feedback.We are indeed proud of our service standards and delighted that you enjoyed your time with us. Although we are committed to delivering consistently flawless service, it is nevertheless most gratifying to receive such appreciation and acknowledgement from our valued guests.We very much appreciate your endorsement and hope to see you back again.Nishitetsu Hotel Croom Nagoya Milinda

10/10 Excellent

Kalappu, Singapore

Very good accommodation if you do not want to be in the central Nagoya. Very convenient to take trains to central Nagoya only 3-4 mins walk. Breakfast buffet is decent too.
Stayed 2 nights in Apr 2024
Response from Nishitetsu Hotel Croom Nagoya on 2024/4/6
Thank you for staying with us.We are glad that you were satisfied with your stay.We are looking forward to seeing you again.Thank you.

8/10 Good

Pui Sze

Liked: Cleanliness, staff & service, property conditions & facilities
close to metro exit
Stayed 2 nights in Mar 2024
Response from Nishitetsu Hotel Croom Nagoya on 2024/3/28
Thank you for your staying.We are very happy that you were satisfied with your stay.Did you have any good memories of your trip in Nagoya?We look forward to seeing you again.Thank you.

8/10 Good

Sue

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was great and room facilities was good, including a massage cushion. Had 2 pillows but they weren’t comfortable. It was facing a Main Street so there was loud traffic noises in the middle of the night and other guests around my room were extremely noisy, running around, knocking and shouting to each other. And there didn’t seem to have any sound proofing. Luckily the other guests quietened around 10pm or I would’ve complained.
Stayed 2 nights in Mar 2024
Response from 西鉄ホテル クルーム名古屋 on 2024/3/31
Thank you very much for staying with us this time.We are very happy to receive your feedback and to see that you were satisfied with our hotel.It's been 5 years since we opened. Thank you to those who stayed with us and those who will continue to stay with us. We will continue to maintain this cleanliness and beauty, incorporate everyone's opinions and comments, and strive every day to make our customers even more happy.All of our staff are looking forward to your next visit.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

8/10 Good

Cheryl

Stayed 5 nights in Mar 2024
Response from Nishitetsu Hotel Croom Nagoya on 2024/4/3
Thank you for staying with us.How was your stay this time?Did you have any good memories from your trip?We look forward to seeing you again.Thank you.

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right off a subway exit which makes it really convenient. Rooms are on the smaller side but quite functional. Lobby often smells like cigarettes because the smoking room is there.
Stayed 3 nights in Mar 2024
Response from Nishitetsu Hotel Croom Nagoya on 2024/3/8
Thank you for staying with us.We are very happy that you were satisfied with your stay.Did you have any good travel memories during your stay in Nagoya?We are looking forward to seeing you again.Thank you.

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Nishitetsu Hotel Croom Nagoya on 2024/3/1
Thank you for staying with us.We are very happy that you were able to spend your time comfortably during your stay.Did you have any good memories of your trip in Nagoya?We are looking forward to seeing you again.Thank you.

10/10 Excellent

Christina, Sacramento

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the facilities, everything was clean and comfortable.
Stayed 4 nights in Feb 2024
Response from Nishitetsu Hotel Croom Nagoya on 2024/2/9
Thank you for staying with us.We are very happy that you were able to spend your time comfortably during your stay.Did you have any good travel memories on this trip?We are looking forward to seeing you again.Thank you.

10/10 Excellent

Rhonel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is my second time here and so far so good.
Response from 西鉄ホテルクルーム名古屋 on 2024/2/1
Thank you very much for staying with us this time.We are very happy to receive your feedback and to see that you were satisfied with our hotel.It's been 5 years since we opened. Thank you to those who stayed with us and those who will continue to stay with us. We will continue to maintain this cleanliness and beauty, incorporate everyone's opinions and comments, and strive every day to make our customers even more happy.All of our staff are looking forward to your next visit.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

8/10 Good

Hoi Ying Shania

Stayed 2 nights in Dec 2023
Response from Nishitetsu Hotel Croom Nagoya on 2024/1/10
Thank you for staying with us.Did you have a comfortable time during your stay?We are looking forward to seeing you again.Thank you.

8/10 Good

ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from 西鉄ホテルクルーム名古屋 on 2024/1/31
Thank you very much for staying with us this time.We are very happy to receive your feedback and to see that you were satisfied with our hotel.It's been 5 years since we opened. Thank you to those who stayed with us and those who will continue to stay with us. We will continue to maintain this cleanliness and beauty, incorporate everyone's opinions and comments, and strive every day to make our customers even more happy.All of our staff are looking forward to your next visit.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

6/10 Okay

ken

Stayed 2 nights in Dec 2023
Response from 西鉄ホテルクルーム名古屋 on 2024/1/7
Thank you very much for staying with us this time.We are very happy to receive your feedback and to see that you were satisfied with our hotel.It's been 4 years and 11 months since we opened. Thank you to those who stayed with us and those who will continue to stay with us. We will continue to maintain this cleanliness and beauty, incorporate everyone's opinions and comments, and strive every day to make our customers even more happy.All of our staff are looking forward to your next visit.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

8/10 Good

Pak Yan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is super convenient. Tourist spots and shopping centres are within walkable distances. The room was clean and staff were nice. However they don't have parking spaces, we have to park at the parking lot they recommended, which took around 10 mins of walking. Also, the room is a bit small, but acceptable with reasonable price.
Stayed 1 night in Dec 2023
Response from 西鉄ホテルクルーム名古屋 on 2023/12/19
Thank you very much for staying with us this time.We are very happy to receive your feedback and to see that you were satisfied with our hotel.It's been 4 years and 11 months since we opened. Thank you to those who stayed with us and those who will continue to stay with us.We will continue to maintain this cleanliness and beauty, incorporate everyone's opinions and comments, and strive every day to make our customers even more happy.All of our staff are looking forward to your next visit.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

10/10 Excellent

Annie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotels breakfast and public bath. It was located in a very convenient area and had lot of dining options in the evening
Stayed 1 night in Dec 2023
Response from 西鉄ホテルクルーム名古屋 on 2023/12/16
Thank you very much for staying with us this time.We are very happy to receive your feedback and to see that you were satisfied with our hotel.It's been 4 years and 11 months since we opened. Thank you to those who stayed with us and those who will continue to stay with us.We will continue to maintain this cleanliness and beauty, incorporate everyone's opinions and comments, and strive every day to make our customers even more happy.All of our staff are looking forward to your next visit.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the Metro station and the entertainment quarter . Plenty of bars and cafes to choose from in the area
Stayed 3 nights in Dec 2023
Response from Nishitetsu Hotel Croom Nagoya on 2023/12/10
Thank you for your stay.We are very happy that you were satisfied with this stay.Did you make good memories of your trip in Nagoya?We are looking forward to seeing you again.Thank you.

8/10 Good

Yin Yi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient hotel
Response from 西鉄ホテルクルーム名古屋 on 2024/2/13
Thank you very much for staying with us this time.We are very happy to receive your feedback and to see that you were satisfied with our hotel.It's been 5 years since we opened. Thank you to those who stayed with us and those who will continue to stay with us. We will continue to maintain this cleanliness and beauty, incorporate everyone's opinions and comments, and strive every day to make our customers even more happy.All of our staff are looking forward to your next visit.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

8/10 Good

yin ping

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient hotel
Response from 西鉄ホテルクルーム名古屋 on 2024/2/13
Thank you very much for staying with us this time.We are very happy to receive your feedback and to see that you were satisfied with our hotel.It's been 5 years since we opened. Thank you to those who stayed with us and those who will continue to stay with us. We will continue to maintain this cleanliness and beauty, incorporate everyone's opinions and comments, and strive every day to make our customers even more happy.All of our staff are looking forward to your next visit.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

8/10 Good

Max

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It's the only decent hotel in the area. Thank you Nishitetsu Hotel!
Stayed 4 nights in Dec 2023
Response from Nishitetsu Hotel Croom Nagoya on 2023/12/9
Thank you for your staying.We are very happy that you were able to spend your time comfortably during your stay.Did you make some fun memories from your trip to Nagoya?We look forward to seeing you again.Thank you.

10/10 Excellent

GUAN

Stayed 2 nights in Dec 2023
Response from Nishitetsu Hotel Croom Nagoya on 2023/12/28
Thank you for staying with us.We are very happy that you enjoyed your stay with us.Did you have any good memories of your trip in Nagoya?We are looking forward to seeing you again.Thank you for your posting.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location. Subway station is only a few feet away. Breakfast buffet was great. We loved the onsen.
Stayed 3 nights in Nov 2023
Response from 西鉄ホテルクルーム名古屋 on 2023/12/7
Thank you for staying at Nishitetsu Hotel Croom Nagoya.We received a high evaluation and all the staff are very happy. The next time you plan to visit Nagoya, please stay at this hotel again.We'll be expecting you.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

10/10 Excellent

Ching Mei

Stayed 5 nights in Nov 2023
Response from 西鉄ホテルクルーム名古屋 on 2023/12/12
Thank you very much for staying with us this time.We are very happy to receive your feedback and to see that you were satisfied with our hotel.It's been 4 years and 11 months since we opened. Thank you to those who stayed with us and those who will continue to stay with us.We will continue to maintain this cleanliness and beauty, incorporate everyone's opinions and comments, and strive every day to make our customers even more happy.All of our staff are looking forward to your next visit.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

2/10 Terrible

sorrakrit

Stayed 1 night in Nov 2023
Response from Nishitetsu Hotel Croom Nagoya on 2023/12/9
Thank you for staying with us.Did you make some fun memories from your trip to Nagoya?We look forward to seeing you again.Thank you.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, great location and friendly staff
Stayed 1 night in Nov 2023
Response from Nishitetsu Hotel Croom Nagoya on 2023/11/18
Thank you for your staying.We are honored to receive so many compliments.We look forward to seeing you again.Thank you.

8/10 Good

Ling Fei

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, close to train station, nice staff and good room size
Stayed 1 night in Nov 2023
Response from Nishitetsu Hotel Croom Nagoya on 2023/11/18
Thank you for your staying.Were you able to spend your time comfortably during your stay?We look forward to seeing you again.Thank you for posting.

10/10 Excellent

Crystal

Stayed 2 nights in Nov 2023
Response from Nishitetsu Hotel Croom Nagoya on 2023/11/18
Thank you for your staying.Did you have a comfortable time during your stay?We look forward to seeing you again.

10/10 Excellent

Sahil

Liked: Cleanliness, staff & service
Nice clean hotel, very friendly staff. Good location. I liked the onsen. Very happy. Would stay again
Stayed 2 nights in Sep 2023
Response from 西鉄ホテルクルーム名古屋 on 2023/11/12
Thank you for staying at Nishitetsu Hotel Croom Nagoya.We received a high evaluation and all the staff are very happy. The next time you plan to visit Nagoya, please stay at this hotel again.We'll be expecting you.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

10/10 Excellent

Harold

Stayed 3 nights in Nov 2023
Response from 西鉄ホテルクルーム名古屋 on 2023/12/6
Thank you for staying at Nishitetsu Hotel Croom Nagoya.We received a high evaluation and all the staff are very happy. The next time you plan to visit Nagoya, please stay at this hotel again.We'll be expecting you.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

8/10 Good

Tsz Kwan Jeannie

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Nishitetsu Hotel Croom Nagoya　murase on 2023/11/9
Thank you for coming to Nishitetsu Hotel Croom Nagoya this time.We are delighted to be given a high rating.Please come again.I am looking forward to seeing you again.

8/10 Good

Thomas

Stayed 1 night in Nov 2023
Response from Nishitetsu Hotel Croom Nagoya on 2023/11/29
Thank you for staying with us.Did you feel relaxed during your stay?We are looking forward to seeing you again.Thank you.

10/10 Excellent

Lai Chu Esther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
時尚簡約的設計，房間乾淨衛生，可選擇不同的浴室類型。前台職員英語流利容易溝通。
Stayed 1 night in Nov 2023
Response from 西鉄ホテルクルーム名古屋 on 2023/11/6
非常感谢您这次使用我们的酒店。感谢您的反馈意见。我们很高兴听到您在入住期间对我们的酒店服务感到满意。开业至今已有四年。 感谢您与我们在一起，也感谢那些将继续与我们在一起的人。我们将继续保持这种清洁和美丽，并吸收大家的意见和印象，每天努力取悦我们的客户。我们期待再次见到您。西铁酒店 Croom 名古屋正面 加藤力也

10/10 Excellent

Cody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel close to everything. A public bath is a plus.
Stayed 2 nights in Nov 2023
Response from 西鉄ホテルクルーム名古屋 on 2023/11/6
Thank you for staying at Nishitetsu Hotel Croom Nagoya.We received a high evaluation and all the staff are very happy. The next time you plan to visit Nagoya, please stay at this hotel again.We'll be expecting you.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

8/10 Good

Elke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is nice but breakfast should provide more options of food.
Stayed 6 nights in Oct 2023
Response from 西鉄ホテルクルーム名古屋 on 2023/11/3
Thank you for staying at Nishitetsu Hotel Croom Nagoya.We received a high evaluation and all the staff are very happy. The next time you plan to visit Nagoya, please stay at this hotel again.We'll be expecting you.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

10/10 Excellent

Pamela Kai Tee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located at a strategic location. Walking distance to quite a few main streets and attraction. Less than 5 minutes walking distance to train station.
Stayed 4 nights in Oct 2023
Response from 西鉄ホテルクルーム名古屋 on 2023/11/1
Thank you for staying at Nishitetsu Hotel Croom Nagoya.We will use your opinions and evaluations as future tasks,and all the staff will work harder than ever before.Please come back to our hotel next time you plan to visit Nagoya.We'll be expecting you.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

10/10 Excellent

KC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Thank you for staying at Nishitetsu Hotel Croom Na on 2023/11/1
Thank you for staying at Nishitetsu Hotel Croom Nagoya.We will use your opinions and evaluations as future tasks,and all the staff will work harder than ever before.Please come back to our hotel next time you plan to visit Nagoya.We'll be expecting you.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay here again, great property and great staff and always very helpful. Made my trip and better by telling me about certain areas I need to check out
Stayed 3 nights in Oct 2023
Response from 西鉄ホテルクルーム名古屋 on 2023/11/1
Thank you for staying at Nishitetsu Hotel Croom Nagoya.We will use your opinions and evaluations as future tasks,and all the staff will work harder than ever before.Please come back to our hotel next time you plan to visit Nagoya.We'll be expecting you.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy staying at Croom Hotel while we were in Nagoya. Perfect location for us since it’s close to metro station and restaurant area. Hotel room is comfortable, filled with amenities. Staffs are friendly and helpful.
Stayed 2 nights in Oct 2023
Response from 西鉄ホテルクルーム名古屋 on 2023/10/23
Thank you for staying at Nishitetsu Hotel Croom Nagoya.We received a high evaluation and all the staff are very happy. The next time you plan to visit Nagoya, please stay at this hotel again.We'll be expecting you.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well appointed hotel with friendly staff and lovely breakfast.
Stayed 2 nights in Oct 2023
Response from 西鉄ホテルクルーム名古屋 on 2023/10/20
Thank you for staying at Nishitetsu Hotel Croom Nagoya.We received a high evaluation and all the staff are very happy. The next time you plan to visit Nagoya, please stay at this hotel again.We'll be expecting you.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

10/10 Excellent

chong meng thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good room n service. However location , a little far from could be closer nagoya station
Stayed 3 nights in Oct 2023
Response from 西鉄ホテルクルーム名古屋 on 2023/10/18
Thank you for staying at Nishitetsu Hotel Croom Nagoya.We received a high evaluation and all the staff are very happy. The next time you plan to visit Nagoya, please stay at this hotel again.We'll be expecting you.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

10/10 Excellent

Yumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from 西鉄ホテルクルーム名古屋 on 2023/10/16
この度は西鉄ホテルクルーム名古屋にご宿泊くださいまして、誠にありがとうございます。今回のご滞在にご満足いただけたようで、なによりでございます。再びお会いできる日を、従業員一同心よりお待ちいたしております。朝晩は肌寒さも感じる季節となりました。どうぞご自愛くださいませ。

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast and the front desk seemed to be well-staffed. They anticipated all our needs.
Stayed 3 nights in Oct 2023
Response from Nishitetsu Hotel Croom Nagoya on 2023/10/16
Thank you for your staying.We are very happy to hear that you enjoyed your breakfast.If you ever come to Japan again, please stay at our hotel.We are looking forward to seeing you again.Thank you.

10/10 Excellent

hsiang lin franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, good location good value and good facilities
Stayed 1 night in Oct 2023
Response from 西鉄ホテルクルーム名古屋 on 2023/10/7
Thank you for staying at Nishitetsu Hotel Croom Nagoya.We received a high evaluation and all the staff are very happy. The next time you plan to visit Nagoya, please stay at this hotel again.We'll be expecting you.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

10/10 Excellent

Eng Cher Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, when I stepped into the lobby I was greeted by friendly staff. Then, when I saw my room I’m pleasantly surprised! It is well design and felt cozy. The bed is comfortable and I really like the massage pillow. The onsen on the 14th floor is amazing too! There’s an indoor and outdoor onsen. The place is well maintained and tidy with a modern design. House keeping also provide clean towel even when I didn’t request. The breakfast got a good selection and the staff are very friendly! I will definitely recommend this hotel. And stay here again when I visit Nagoya!
Stayed 2 nights in Sep 2023
Response from croom nagoya on 2023/10/2
Thank you for staying at Nishitetsu Hotel Croom Nagoya.We received a high evaluation and all the staff are very happy. The next time you plan to visit Nagoya, please stay at this hotel again.We'll be expecting you.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

10/10 Excellent

Robert, Bucuresti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
congrats!
Stayed 2 nights in Sep 2023
Response from 西鉄ホテルクルーム名古屋 on 2023/9/27
Thank you for staying at Nishitetsu Hotel Croom Nagoya.We received a high evaluation and all the staff are very happy. The next time you plan to visit Nagoya, please stay at this hotel again.We'll be expecting you.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

8/10 Good

Shiu Fung Claudia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 5 nights in Sep 2023
Response from 西鉄ホテルクルーム名古屋 on 2023/9/16
Thank you for staying at Nishitetsu Hotel Croom Nagoya.We received a high evaluation and all the staff are very happy. The next time you plan to visit Nagoya, please stay at this hotel again.We'll be expecting you.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

10/10 Excellent

Htet Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2023
Response from 西鉄ホテル クルーム名古屋 on 2023/9/18
Thank you for staying at Nishitetsu Hotel Croom Nagoya.We received a high evaluation and all the staff are very happy. The next time you plan to visit Nagoya, please stay at this hotel again.We'll be expecting you.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and efficient!
Stayed 1 night in Sep 2023
Response from 西鉄ホテルクルーム名古屋 on 2023/9/7
Thank you for staying at Nishitetsu Hotel Croom Nagoya.We received a high evaluation and all the staff are very happy. The next time you plan to visit Nagoya, please stay at this hotel again.We'll be expecting you.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

10/10 Excellent

Yohji

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good bang for buck. Very spacious room by Japanese standards.
Stayed 1 night in Sep 2023
Response from 西鉄ホテルクルーム名古屋 on 2023/9/3
Thank you for staying at Nishitetsu Hotel Croom Nagoya.We received a high evaluation and all the staff are very happy. The next time you plan to visit Nagoya, please stay at this hotel again.We'll be expecting you.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Aug 2023
Response from 西鉄ホテルクルーム名古屋 on 2023/8/21
Thank you for staying at Nishitetsu Hotel Croom Nagoya.We received a high evaluation and all the staff are very happy. The next time you plan to visit Nagoya, please stay at this hotel again.We'll be expecting you.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2023
Response from 西鉄ホテルクルーム名古屋 on 2023/8/9
Thank you for staying at Nishitetsu Hotel Croom Nagoya.We received a high evaluation and all the staff are very happy. The next time you plan to visit Nagoya, please stay at this hotel again.We'll be expecting you.NISHITETSU HOTEL CROOM NAGOYAFront desk, RIKI KATO

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice front desk staff. Rooms are a bit small which was expected but worked well for two people. Close to subway, Sakae, Nagoya Castle and many places for food and drink nearby. Hotel was quiet and room temperature was great considering the heat wave we were in. Would stay there again.
Stayed 2 nights in Jul 2023
Response from Nishitetsu Hotel Croom Nagoya on 2023/8/8
Thank you for staying with us.We are delighted that you had a pleasant stay.Summer in Nagoya is very hot, so please come back when the weather is cooler.We are looking forward to seeing you again.Thank you.