3 outdoor pools, open 6:30 AM to 7:00 PM, free cabanas, pool umbrellas
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Reviews of Crowne Plaza Fiji Nadi Bay Resort & Spa, an IHG Hotel

4 out of 5
Crowne Plaza Fiji Nadi Bay Resort & Spa, an IHG Hotel
1 2 NADI BAY ROAD, WAILOALOA BEACH, Nadi

Reviews

9.6

Exceptional

Rating 10 - Excellent. 28 out of 34 reviews" "
Rating 8 - Good. 5 out of 34 reviews" "
Rating 6 - Okay. 1 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Had an opportunity to stay 2nights at the property and the stay was excellent. We really enjoyed our stay and definitely hihgly recommended....
Stayed 2 nights in May 2024

10/10 Excellent

Jasmine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property but with ongoing construction. Ask for a pool view when booking. At Crowne Plaza, everyone is family.
Stayed 3 nights in May 2024

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient and friendly staff
Stayed 3 nights in May 2024
Response from Beitaki on 2024/5/9
Thank you for staying with us and we appreciate your feedback.

10/10 Excellent

Sancho

Liked: Cleanliness, staff & service, amenities
Fantastic property! Really great service and details all throughout. At the moment there is construction till the grand opening in August 2024 so be mindful there is extra noise and the look of new buildings being worked on daily.
Stayed 2 nights in May 2024
Response from Rahul Southy - Marketing on 2024/5/7
It's wonderful to hear that you had a fantastic experience overall and appreciated the service and attention to detail at the property. I appreciate your understanding regarding the ongoing construction. It sounds like the property is undergoing some exciting changes leading up to the grand opening in December 2024.

10/10 Excellent

KATALINA JR

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast options
Stayed 1 night in May 2024
Response from Sean Robertson Food & Beverage - Director on 2024/5/7
Bula Katalina,Thank you for your feedback and we hope you had a positive experience at our breakfast buffeet.

10/10 Excellent

Klaudia, AUBURN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good just a bit disappointed that is not finished yet. Whiskey Bar, Italian restaurant and beach side. Overall, beautiful hotel. We will come back when the rest is done. Can't wait All the best👍👍
Stayed 3 nights in Apr 2024
Response from Rahul Southy on 2024/5/7
Bula Klaudia, Thank you for your feedback, and we look forward to welcoming you back once everything is fully finished.

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent pool, rooms are modern, well-appointed and reasonably spacious.
Stayed 1 night in Apr 2024
Response from Rahul Southy on 2024/5/7
Bula Justin, Thank you for your feedback.

10/10 Excellent

GUADA ANN

Stayed 4 nights in Apr 2024

10/10 Excellent

Kaveen

Stayed 2 nights in Apr 2024

10/10 Excellent

A, Surry Hills

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but not amazing. limited communal facilities at the moment
Stayed 1 night in Apr 2024
Response from Rahul Southy - Marketing on 2024/4/26
Bula A, Thank you for your wonderful feedback.

10/10 Excellent

Asha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Property with great dining options, close to the ocean, close to the airport, very convenient.
Stayed 1 night in Apr 2024
Response from Rahul Southy - Marketing on 2024/4/24
Bula Asha, Thank you for your wonderful feedback. We are glad we made your stay enjoyable.

10/10 Excellent

Tulsi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was easygoing and comfortable for the guest
Stayed 1 night in Apr 2024
Response from Rahul Southy - Marketing on 2024/4/22
Bula Tulsi,We're delighted to hear that you found your stay with us to be just that. Our team works hard to ensure a relaxing atmosphere and seamless experience for all our guests, and it's wonderful to know that you felt comfortable during your time with us.

8/10 Good

Klaus

Traveled with partner
Liked: Staff & service, amenities
The hotel will be very nice once it’s finished but for the time being there is still dust overall, noise from the construction work and some ‘rough’ areas (elevator looked as if it hadn’t really cleaned after installation). But the staff is wonderful!!!
Stayed 1 night in Apr 2024
Response from Rahul Southy - Marketing on 2024/4/22
Bula Klaus,Despite the challenges, we're thrilled to hear that our staff's dedication to providing exceptional service stood out during your stay. We truly appreciate your patience and understanding during this transition period, and we look forward to welcoming you back to experience our fully renovated hotel in the near future. Thank you for choosing us for your accommodation needs.

10/10 Excellent

Mrudul

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect
Stayed 5 nights in Apr 2024
Response from Beitaki on 2024/4/17
Thank you for your staying with us and we appreciate your feedback.

10/10 Excellent

Sanjay, Sacramento

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so amazing. Just wonderful people working there and very very nice experience. Overall Fijian people know how to give excellent customer experience. Met the owner as well and very nice man.
Stayed 6 nights in Apr 2024
Response from Rahul Southy - Marketing on 2024/4/16
Bula Sanjay, Thank you for sharing your positive experience! It sounds like you had a fantastic time and were treated exceptionally well by the team. It's always great to hear that the people you encountered provided excellent service and made your visit memorable. We're glad you had the chance to meet the owner too!

8/10 Good

James

Stayed 1 night in Apr 2024
Response from Rahul Southy - Marketing on 2024/5/7
Thank you for your review.

10/10 Excellent

Ashlan

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Beitaki on 2024/4/6
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
loved all about it !
Stayed 1 night in Apr 2024
Response from Beitaki on 2024/4/6
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

terry

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place!!!!!
Stayed 1 night in Apr 2024
Response from Rahul Southy - Marketing on 2024/4/4
Thank you for your feedback

8/10 Good

Gertrude Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice and quiet place for a night stay. Very close to Nadi airport. Enjoy the room and restaurant. Food is great. Staff are friendly and helpful. You can access the beach from hotel.
Stayed 1 night in Mar 2024
Response from Sean Robertson on 2024/3/27
Bula Gertrude Marion, Thank you for your feedback. If you ever plan to visit again, we would be thrilled to welcome you back for another relaxing stay.Sean RobertsonExecutive Assistant Manager Food & Beverage

10/10 Excellent

Carmel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow this hotel was amazing! We had a excellent experience staying here at the Crown Palace! The food/service/pools were fantastic. We were to stay at the Hilton and this place popped up on Expedia and we are so happy as it was wonderful. People who made our stay here so wonderful ASENA TERESA JOELI JOE and JONACANI and so many staff members who I was not able to get there names. The management team is amazing they work together to create a amazing environment for staff and guests. We strongly recommend people to stay here. It’s safe and we had no problems walking around at night going to the store or other restaurants near by! Thank you again Crown palace for a lovely stay at your beautiful place! If we ever come back we will definitely stay with you and your amazing staff. Love The Sahai’s
Stayed 8 nights in Mar 2024
Response from Rahul Southy - Marketing on 2024/3/25
Bula Carmel Sahai,We're thrilled to hear that you had an excellent experience with us and that our facilities, service, and culinary offerings met your expectations. We will share your positive feedback with our team members and special recognition to the named team members. It's wonderful to know that their dedication and hard work helped create a positive environment for you during your time with us. Should your travels bring you back to our area, we would be honored to welcome you back for another fantastic stay with us.Warm Regards.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Beyond beautiful resort. Incredible food. Stay here. You won’t regret it.
Stayed 2 nights in Mar 2024
Response from Rahul Southy - Marketing on 2024/3/22
Bula Stephanie, Thank you for sharing your enthusiastic recommendation! It's wonderful to hear that you had such a fantastic experience at the resort.

10/10 Excellent

Jessica Miguel

Stayed 4 nights in Mar 2024
Response from Rahul Southy on 2024/4/4
Thank you for your feedback.

10/10 Excellent

Shabina

Liked: Staff & service, property conditions & facilities
Overall the hotel itself was beautiful. But the transportation is very inconvenient. We should have a shuttle to n from the airport.
Stayed 2 nights in Mar 2024
Response from Rahul Southy on 2024/3/4
Bula Shabina,We appreciate your positive review of our hotel. Knowing that you enjoyed your stay means a lot to our dedicated staff. As a new resort, we are committed to addressing any issues and improving the overall guest experience. Your feedback helps us prioritize enhancements. We appreciate your support and hope to welcome you back soon for an even better stay. Rahul Southy, Digital Marketing Executive.

10/10 Excellent

Zeyue

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rahul Southy on 2024/2/27
Bula! Thank you for your feedback. We look forward to welcoming you back soon.