This was a solo birthday trip. The parking lot is very tight, with steep ramps. If it's been raining, and you have bad tires, you might not make it up. They do have ground level parking for oversized vehicles, though. At check in, there was a gentleman at the small desk - I stated I was checking in, he asked for my ID and looked at a sheet of paper. Then the young lady that was straightening the dining area went behind the big desk....to check me in. They knew each other, were pleasant, and joked a lot....but I don't know what the first person needed my id for. Check in was easy. I asked for an upper floor and thankfully they had a room on level 14. The room was generally okay, but it needed a deep clean. Lots of smudges on the windows, walls and doors. Around the toilet base was dirty. Hair still on the floor. Etc. I was afraid to move the curtains, figured they were full of dust. The door from the bedroom to the kitchen was damaged. The balcony door didn't lock properly. I absolutely loved the view. The kitchen was stocked with plates, utensils, etc. There was the king bed, then a Murphy and couch in the living room. The pool is indoor/outdoor, and was heated, which allowed for a lovely December nighttime swim. There is also a rooftop pool and hot tub on the 10th floor. I wouldn't bring anything of value and maintain awareness, the room doors and parking lot are open to the public. Would be good for a family/group trip. I plan to return - with cleaning supplies.