Room was nice, front desk person on days was very professional n helpful.
Carol
於 2025 年 7 月住了 2 晚
4/10 不太好
Melanie
2025 年 8 月 3 日
喜歡:員工素質
不喜歡:整潔度
Front desk staff were very helpful with recommendations for restaurants in the area and in assisting me with a major problem with my room.
The property was very humid. The rooms have small refrigerators in them that leak condensation if the room is not kept at a low enough temperature. I asked to have the refrigerator removed as it only added to the humidity in the room.
The first room I was assigned smelled musty and had black mold hiding behind the curtains. I alerted the front desk staff as soon as I realized there was mold in my room and they immediately assigned me a new room that smelled completely different and clean. I am shocked that the hotel staff (cleaning and maintenance) who are in and out of the rooms every day did not raise an issue with the way my original room smelled compared to other rooms. Or perhaps they had raised issues but the hotel management chose to rent the room anyway.
The second room I was assigned smelled better but also had a small amount of mold in the bathroom and had such a high level of humidity, all of my clothes felt damp.
I would not stay at this property again, nor would I recommend it.
Melanie
於 2025 年 7 月住了 4 晚
2/10 很糟糕
Christian
2025 年 8 月 1 日
不喜歡:整潔度
My room flooded water was leaking from the side of the tub fridge was set to very cold temperature which will leak water toilet clogged can’t use toilet shower not cleaned I had to get another hotel to stay at my second night, I called many times to resolve the issue nobody seem to help or care I asked for a refund since I didn’t stay the night and they declined and seem not to care property is nice and decent location but was not satisfied with the customer service and resolution to my issue, will not stay here again and definitely will recommend not to others
Christian
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Tameka
親子旅遊
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed my stay! Room was nice and bed was comfortable. Only had one issue with elevator not working properly. Had to utilize a further one that was running very slowly.
Tameka
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Dan
2025 年 7 月 21 日
喜歡:整潔度
不喜歡:住宿環境和硬體
Our ac leaked
Dan
於 2025 年 7 月住了 1 晚
4/10 不太好
April
2025 年 7 月 19 日
喜歡:員工素質
不喜歡:住宿環境和硬體
This property has a moisture issue in the rooms. During our entire stay the floors were wet. Our clothes and sheets on our bed were damp. I actually slipped a few times due to the slick floor. Downstairs, in the lobby, they had dehumidifiers but they need them for the rooms as well. I booked 2 rooms and this was the case with both rooms. I would not stay here again.
April
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Jessica,Canton
團體旅遊, 家庭旅遊
2025 年 7 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved the view of the river and having an open balcony to sit outside. Room was ready well before checkin. Hotel was extremely clean and spacious. Pool was very nice having indoor and outdoor. Beds were very comfortable.
Jessica
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Robert
2025 年 7 月 15 日
喜歡:整潔度、員工素質和住宿環境和硬體
Robert
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Benjamin
2025 年 7 月 14 日
Benjamin
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Darryl
2025 年 7 月 14 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great
Darryl
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Brianne
情侶出遊, 商務旅客, 團體旅遊
2025 年 7 月 13 日
不喜歡:整潔度、設施服務和住宿環境和硬體
They couldn’t find my reservations and put me in a terrible room
Brianne
於 2025 年 7 月住了 2 晚
6/10 一般般
Joel
2025 年 7 月 11 日
喜歡:整潔度
不喜歡:員工素質
Room was okay. Limited outlets. Staff at check-in were very accommodating and nice. Staff in morning.. complete opposite. Hotel is located in a rundown area polluted with graffiti, litter and some shady (kind word) people. Had your typical hoodlums in 80 degree weather wearing hoodies with the hoods up and pants hanging off their bottoms walk pass me while staring me down trying to intimidate me, not wanting to share the sidewalk walking into the property as I was walking in the opposite direction. The place seems to cater to this population as it is located in this type of neighborhood. Not a safe or inviting place.
Joel
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Michael
家庭旅遊
2025 年 7 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It’s very clean, I love it.
Michael
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Bridget
2025 年 7 月 11 日
喜歡:整潔度、設施服務和住宿環境和硬體
The room was clean, comfortable and the staff was friendly. Great location to both Conway and local beaches.
Bridget
於 2025 年 7 月住了 2 晚
6/10 一般般
Tony
家庭旅遊
2025 年 7 月 11 日
What I had to go on when selecting a room in this hotel was the photos and the rating. I was expecting an above average hotel. I believe the rating was at least 89 and the pictures I’ve previewed of the room were excellent. The room was plain, and nothing to get excited about. My main issues are. The use of the secondary AC unit on the floor. In the bath room There was a broken baseboard tile that looks like it might’ve been molded. The bathroom floor was painted black. And when, using the shower, the water leaked on the floor. The two points Sheraton was a waste of money.
Tony
於 2025 年 7 月住了 2 晚
6/10 一般般
Jing
2025 年 7 月 8 日
喜歡:設施服務和住宿環境和硬體
不喜歡:整潔度
Jing
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Jenny
家庭旅遊
2025 年 7 月 2 日
喜歡:整潔度、設施服務和住宿環境和硬體
Friendly welcome! Staff very helpful and upbeat! Great location and not too far access to the beach!
Jenny
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Xandrea
2025 年 7 月 1 日
喜歡:整潔度、設施服務和住宿環境和硬體
Xandrea
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Faheem
2025 年 6 月 30 日
Faheem
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Dawn
2025 年 6 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Dawn
於 2025 年 6 月住了 1 晚
6/10 一般般
Allen B.
2025 年 6 月 26 日
Property was a little run down.
Allen B.
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Molly
2025 年 6 月 26 日
Molly
於 2025 年 6 月住了 1 晚
6/10 一般般
Ronica
情侶出遊
2025 年 6 月 25 日
喜歡:員工素質
Great locations but need improvements. Lobby smelled great but the rooms smelled old. Showers need better cleaning, grout in the shower