Well it started off great. The front desk was friendly and also came up to help with the A/C. The parking garage said vehicles under 6' 8" should park on the 2nd floor. I pulled my truck up to the measuring bar and it was super close so I didn't want to risk it. I parked on the first floor. at 11:30 PM, we hear a loud knock as if the cops are outside. The security guards informed us if we didnt move our vehicle, it would be towed, at 1130 PM! So here we are, on an anniversary vacation, with no kids, and we are getting woken up at 1130 PM. I went down and moved my truck, and had about 2 inches of clearance, so it was close!. Also, it is worth mentioning, there were other open spots so it wasn't like I was taking a spot from someone. We then called the front desk and asked if there was a policy on what time they could wake there guests, because it seemed too late to us. She informed us that it was a courtesy call, rather than just towing it. We told them we understand the couteus call and it is appreciated, but if the tow truck isn't sitting out there waiting, could it not wait until the morning? To which she replied, "Well I will tell the security guards not to give you a courtesy call next time, and it will just be towed". Then hung up the phone. So they have weird policies where they can knock on your door at any time of the night because of "courtesy", which is a cover for them measuring and towing vehicles in the middle of the night while people are there on vacation.
