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城市膠囊飯店的評分

2.5 out of 5
城市膠囊飯店
Opus Park, Plot No. F-21, MIDC Central, Road, Beside Seepz Bus Depot, Mumbai, Maharsahtra

評論

8.0

非常好

10 分，有夠讚；24 則評論中有 9 則" "
8 分，不錯哦；24 則評論中有 9 則" "
6 分，一般般；24 則評論中有 2 則" "
4 分，不太好；24 則評論中有 3 則" "
2 分，很糟糕；24 則評論中有 1 則" "

9.2/10

整潔度

8.0/10

員工素質

8.0/10

設施服務

8.2/10

住宿環境和硬體

評論

10/10 有夠讚

Suman

商務旅客
喜歡：整潔度、員工素質和客房舒適度
Excellent Experience
Excellent stay with Urbanpod - India's first & only Pod Hotel.
於 2020 年 9 月住了 1 晚
Manager 於 2020年10月2日回覆
Dear Suman, Thank you so much for your valuable feedback and for posting your review. It is such support that makes our efforts worth their while. We are very glad that you enjoyed your stay with us and would love to see you again at Urbanpod.

10/10 有夠讚

Pranay

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 1 晚
Urbanpod Manager 於 2020年2月6日回覆
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very pleasant experience staying at Urbanpod. The property is super suitable for singles and couples who are mostly going to use the place to rest or sleep at night. It is value for money given that its clean, has adequate communal bathrooms with hot and cold water, lockers, friendly staff and a casual cafe. What I liked the most was the noise free accommodation. Those with hyperactive and noisy kids should best avoid the property as there isn't a lot to do for kids within the property. The central air-conditioning is on a single loop with the cafe on it. This was causing the smell of the food from the cafe spilling into the accommodation area through the air-conditioning. This to me is an area of improvement. Overall, I am mighty pleased to have discovered Urbanpod and will mostly certainly stay there again.
於 2019 年 12 月住了 1 晚
Manager Urbanpod 於 2019年12月31日回覆
Thank you ! Review like you’re not only makes our day but keeps our faith going in what we want to do. Urbanpod is indeed based on the idea of communal living where comfort take priority as we feel a good night’s sleep at the end of day is important for any traveler, We look forward to welcoming you back at Urbanpod. Thank you.

10/10 有夠讚

HENRY

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
dedicated
My visit has been enjoyable. The services are excellent and the hotel concept (capsule) gives a whole new experience. The staff are very friendly and helpful.
於 2019 年 5 月住了 6 晚
Urbanpod Hotel 於 2019年7月20日回覆
Dear Henry, Thank you ! Review like you’re not only makes our day but keeps our faith going in what we want to do. Urbanpod is indeed based on the idea of communal living where comfort take priority as we feel a good night’s sleep at the end of day is important for any traveller, We look forward to welcoming you back at Urbanpod. Thank you.

4/10 不太好

Mayank Dhuriya

喜歡：整潔度
不喜歡：員工素質、住宿環境和硬體和客房舒適度
Not a good hotel
Bed wasn't cozy enough moreover quite noisy. No proper room which gives a feel that someone there above u. No privacy. Doors are not in your control.
於 2019 年 4 月住了 2 晚

6/10 一般般

Judith

喜歡：整潔度、員工素質和住宿環境和硬體
Convenient Women’s Capsule.
The “ladies only” section is quite small, and it seemed not many women stayed there. A lot of businessmen are there. None of the women or men were foreigners, so I got a lot of looks. Breakfast was tasty! The door to the pod locks somewhat (enough to keep honest people out) but there are lockers as well as a small safe. Very clean bedding, and bathroom.
於 2019 年 4 月住了 2 晚
Urbanpod Manager 於 2020年2月6日回覆
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

10/10 有夠讚

真實旅客

商務旅客, 家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
clean helpful staff. good cafe - range of drinks
於 2019 年 2 月住了 4 晚
Urbanpod Manager 於 2020年2月6日回覆
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

4/10 不太好

真實旅客

商務旅客
喜歡：整潔度
不喜歡：員工素質和住宿環境和硬體
Super noisy 24h construction site next door - possibly tolerable except the window would not shut. Even with earplugs I could not sleep. Staff slow.
於 2019 年 1 月住了 1 晚

2/10 很糟糕

真實旅客

於 2019 年 1 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good to be, especially for solo travellers, nice concept and design of pods. Should have a bit more space....
於 2019 年 1 月住了 2 晚
Urbanpod Manager 於 2020年2月6日回覆
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is a well run pod experience. Many attendants on hand keeping things clean. The restaurant is surprisingly good and the free breakfast buffet is outstanding for this low price. I have paid more for just breakfast than the total cost of staying here plus breakfast. Pods are comfy and well maintained.
於 2018 年 11 月住了 2 晚
Hormuz 於 2019年1月25日回覆
Respected Guest, Greetings from The Urbanpod Hotels!!! We thank you for your valuable feedback. We are glad to know that your stay with us was as per your expectation.

8/10 不錯哦

Gaurav，Pune

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Need to improve on food quality of cafeteria. Also, it will be great if you can provide addtional storage space if required.
於 2018 年 11 月住了 2 晚
Urbanpod Manager 於 2020年2月6日回覆
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

4/10 不太好

Leo，U.K.

喜歡：整潔度
不喜歡：住宿環境和硬體和客房舒適度
Building under construction
Building is under construction and on top of that next to the building day and night City construction project is on I could not sleep in night due to so much of noice of trucks, iron channel hammering,cement mixer all night was running they never mention on booking in fact they ask me for deposit to stay I pay them partial payment cash for my all nights stay when they have my card saved on expedia account . when I went to reception at around 6am to complaint and asking checkout he refuse saying checkout time is 11 am no refund in fact they will charge me for next night as well because it was a short notice and asking me to call expedia in the U.K. as I had book from them so they need to deal with this but due to time difference can not get hold that day . I just left the hotel frustrated and helpless losing my deposit never again . later got hold of expidia were sorry for this trying to defuse and recivied an apologize email after 15 day when I was back home.
於 2018 年 8 月住了 7 晚

6/10 一般般

HYUN KEE

喜歡：住宿環境和硬體
於 2018 年 9 月住了 3 晚
h 於 2018年9月12日回覆
Respected Guest, Greeting from The Urbanpod Team! Thank you so much for your valuable feedback and for posting your review. It is such support that makes our efforts worth their while. We are very glad that you enjoyed your stay with us and would love to see you again at Urbanpod.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Well maintained and very clean
I've been to other capsule hotels but this one beats all of them hands down because of its sheer cleanliness and sparkling infrastructure. The maintenance of the property here is top-notch, which is the reason I keep coming back.
於 2018 年 8 月住了 1 晚
Hormuz m 於 2018年9月12日回覆
Respected Guest, Greeting from The Urbanpod Team! Thank you so much for your valuable feedback and for posting your review. It is such support that makes our efforts worth their while. We are very glad that you enjoyed your stay with us and would love to see you again at Urbanpod.

8/10 不錯哦

Laurel

喜歡：整潔度、員工素質和住宿環境和硬體
We stayed here one night while waiting for a flight the next day. We booked it because we thought it was close to the airport. It is not too far away, but in moderate traffic it took more than half-an-hour to get to the hotel by taxi. During the day there was a lot of street noise, but at night we were really surprised how quite and restful it was.
於 2018 年 1 月住了 1 晚
Urbanpod Manager 於 2020年2月6日回覆
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 10 月住了 8 晚
Urbanpod Manager 於 2020年2月6日回覆
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

10/10 有夠讚

Vinay

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Best hotel in Mumbai
This hotel has just been built so is very new and in excellent condition! It is very comfortable and for what you pay you will really enjoy your stay and appreciate the service you receive from friendly staff. The free breakfast is lovely too.
於 2017 年 10 月住了 3 晚
Urbanpod Manager 於 2020年2月6日回覆
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 9 月住了 1 晚
Urbanpod Manager 於 2020年2月6日回覆
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

10/10 有夠讚

Harry

喜歡：員工素質、住宿環境和硬體和客房舒適度
Good - As Expected
It's exactly like the description says. It's a pod system. I enjoyed. No surprises.
於 2017 年 7 月住了 1 晚
Urbanpod Manager 於 2020年2月6日回覆
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
something New, Fresh, Cozy, Practical and Cheap :)
Must Try. Cant describe but you have to experience by your own.
於 2017 年 6 月住了 1 晚
Urbanpod Manager 於 2020年2月6日回覆
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

8/10 不錯哦

P

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
New idea, so the concept needs a little more refining.
於 2017 年 6 月住了 1 晚
Urbanpod Manager 於 2020年2月6日回覆
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

8/10 不錯哦

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
Mixed Experience
I will break down my review into two parts: The physical facilities (pod, bathroom, dining area etc.) and the staff. The physical facilities: 1) The hotel is ultra modern and one needs an access card to enter the hotel. 2) The reception area is simple and has a shoe locker area next to it. Footwear have to be kept in the locker before entering going further. 3) The pod is ultra modern and is very functional. The mattress is good enough for a 6-feet person like me to sleep comfortably. 4) The locker next to the pod is good enough to fit luggage worth 5 days. Any more than that and you are better off booking the private pod which has space to keep luggage within the room. 5) The bathrooms are super clean. After each use, the cleaning staff cleans the bathroom. They have separate toilets too. 6) The dining area is given to a restaurant called Sayes. Good selection of food and good service. The staff: 1) Majority of the staff is junior level and not well trained. 2) Senior staff is present but clueless about many things (they apologised for the same). 3) One of the staff opened my pod on the first morning and said he was "checking" if its occupied or not. 4) Card machine didn't work for 2-3 days and ended up being a 30 minute circus due to inefficiency of staff. 5) Staff ended up checking me in for 1 day instead of 3. This lead to my access card getting blocked. They took time to sort it out. Basically, they need better, well trained staff.
於 2017 年 6 月住了 3 晚
Urbanpod Manager 於 2020年2月6日回覆
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

8/10 不錯哦

Vidhyadhar

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
good concept
The hotel is designed excellently with the idea of less space and more comfort, nevertheless there are pods for couples as well. Interior of the pods have all basic facilities with comfortable technology. One can peacefully sleep inside the pod on a high quality bed. Common showers are also clean and well fitted. Hope you guys will continue the same quality in the future as well and we will always encourage you. At last let me point out one thing, in my view reception area should be more attractive and clean just like the pods are.
Urbanpod Manager 於 2020年2月6日回覆
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.