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Reviews of The Paradise by Tunga

3.5 out of 5
The Paradise by Tunga
P 16 Midc Central Road Andheri, Mumbai, Maharashtra

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 55 reviews" "
Rating 8 - Good. 26 out of 55 reviews" "
Rating 6 - Okay. 13 out of 55 reviews" "
Rating 4 - Poor. 5 out of 55 reviews" "
Rating 2 - Terrible. 4 out of 55 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Anantha

Business traveler
Liked: Property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Prasad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Suhas Mestry on 2020/1/17
Dear Mr. Prasad, Thank you once again for your patronage. It was a pleasure for us to be at your service and we look forward to welcoming you back in the very near future.

6/10 Okay

Jesper

Business traveler
best to send the shuttle when you confirm you will
Arriving in BOM required 1hr to pass immigration - that’s why shuttle is good to have. Shuttle at payment, OK, you need to get to the hotel. Shuttle confirmed - but no shuttle to pick up. Requested by email when where and how to recognise the shuttle, three times - never got a an answer, other than shuttle at payment - after third request to ensure a defined meeting point - the reply was “noted and confirmed”. Front desk manager handled situation well next day. In hotel dining is good.
Stayed 5 nights in Nov 2019
Response from Suhas Mestry on 2019/12/12
Dear Mr. Jesper, Greetings from The Paradise By Tunga I am truly sorry that we fell short of your expectations and our promise of service excellence and the resulting inconvenience caused to you. Your feedback has been taken into consideration and our efforts will be to provide you best service. My team and I would truly appreciate it if you give us another chance to deliver a pleasant memorable hotel experience in the future.

10/10 Excellent

Banagiri, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Hotel for a short business stay
Decent Hotel. Centrally located. Clean rooms. Good for a short business stay.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 10 nights in May 2019

2/10 Terrible

Tejas

Disliked: Staff & service, property conditions & facilities, room comfort
I gues the pictures showed on hotels.com were way different from Hotels.com Worst experience for the first time and I guess i will opt for a refund for that hotel because it was not worth it. Being a loyal customer I need a refund that’s what I need
Stayed 2 nights in May 2019

10/10 Excellent

kamalakaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast must improve
lovely place
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Convenient closeness to major the landmarks in Mumbai. I had an excellent stay. Will definitely recommend..
Stayed 1 night in Jan 2019

8/10 Good

Anubhav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Decent hotel in the area
It was a good stay at Tunga Paradise. I was a little skeptical while booking the hotel but then decided to go for it. This property is adjacent to Tunga Regale. The rooms are neat and clean albeit a bit old (the hotel is at least 20 years old). The beds are comfortable and it has good clean bathrooms. The breakfast spread is good. Only thing is that the breakfast starts at 7:30 (and not 7am like most hotels). So in case you are planing to leave early for work or want to take a flight, do make sure to ask them to give you packed breakfast. Overall it was a good stay. Would have rated it higher if I would have got a better price for this hotel as the hotel is definitely not cheap.
Stayed 1 night in Jan 2019

8/10 Good

Saf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a plasent stay. Near to juhu and you can get tuktuk very easy from outside of the hotel.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for travelers approaching to international airport
Stayed 1 night in Dec 2018

8/10 Good

Anil Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It very conveniently located hotel with good food. Nice, Clean rooms, well equip rooms. Very close to airport.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Overall experience was good. It was just a one night stay and hence am unable to share more details.
Stayed 1 night in Sep 2018

10/10 Excellent

Rohan, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable hotel for the price & very close to the airport. Would definitely recommend this hotel for the price band. The food & room service was very good as well!
Stayed 2 nights in Jul 2018
Response from Nidesh Shetty on 2018/7/15
Dear Rohan Thanks for your kind words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards, Nidesh Shetty

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good experience. Rooms are very good and have a respectable space with all the amenities needed with complimentary soft drinks and some chips. Room service is fast and no issues with it whatsoever. A thumbsup to Tunga group.
Stayed 1 night in Jun 2018
Response from Nidesh Shetty on 2018/7/5
Dear Sir Thanks for your kind words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards, Nidesh Shetty

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good stay
When we checked out at 12 noon the reception staff Ms. Nikita and her male colleague were very helpful and cooperative..
Stayed 5 nights in May 2018
Response from Nidesh Shetty on 2018/5/29
Dear Anonymous Thanks for your kind words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards, Nidesh Shetty

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay
Stayed 2 nights in Jan 2018
Response from Nidesh Shetty on 2018/1/25
Dear Anonymous Thanks for your kind words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards, Nidesh Shetty

6/10 Okay

SamD, Edinburgh

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stay at Paradise by Tunga
Rooms are clean. Staff at front desk is helpful and try to accommodate your requests. There is a restaurant with Indian delicacies just outside at reasonable rate. Complimentary breakfast was bit havoc. There were limited seats and we were requested to wait. Staff at breakfast wasn't helpful. Not many options for the breakfast. Overall pleasant stay, minus breakfast.
Stayed 1 night in Dec 2017
Response from Nidesh Shetty on 2018/1/7
Dear Sam Thanks for your kind words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Regarding breakfast sorry for the inconvenience as our other part of the restaurant is in renovation due to which we need to accommodate the guest in one section. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards, Nidesh Shetty

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for IIT visitors
3-4 km from IIT. Rs. 80/- by auto. About 1km from the main JVLR road. Appears to be run by people from Udupi region; hence the food is very good. Idlis were almost like home made. Value for money.
Stayed 1 night in Dec 2017
Response from Nidesh on 2017/12/19
Dear Anonymous Thanks for your kind words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards, Nidesh Shetty

6/10 Okay

Rajendran

Disliked: Cleanliness
Average
Needs training for housekeeping , rooms are too small. Value for money.
Stayed 8 nights in Nov 2017
Dear Mr. Rajendran Thanks for your kind words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Sorry for inconvenience occurred during your stay on your next visit we will make sure that you get a better room with good service, Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards, Nidesh Shetty

8/10 Good

Jeet, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to AIRPORT
Nice hotel to stay, clean and clear, room service better than other. Food is also nice
Stayed 3 nights in Oct 2017
Response from Nidesh Shetty on 2017/10/31
Dear Mr. Jeet, Thanks for your kind words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards, Nidesh Shetty

8/10 Good

Ragendra

Liked: Cleanliness, staff & service, room comfort
Overall the stay was average, expected of a 3 star rating. The breakfast buffet could be much better as desserts were not replenished & more variety. The were also buckets which I believe was used to avoid water leaks on the floor-was not a good impression.
Stayed 3 nights in Sep 2017
Dear Ragendra, Greetings from The Paradise By Tunga! Many thanks for taking the time to share your experience and your kind words. We are extremely sad & disheartened to acknowledge that you had a not-so-great experience during your recent stay. We thank you for your feedback and have made a note of the displeasure caused We really look forward to welcome you back very soon! Warm wishes, Nidesh Shetty

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service Par-excellence
We landed in Mumbai late night absolutely knackered after our long flight... what awaited was a pleasant welcome surprise. Tunga Paradise knows not only about service satisfaction but service delight! Every little detail was thought of and came naturally to their staff. The room was clean and spacious, the restaurant has delish food. The manager, Nidesh and I had kept in touch over email prior to our travel and he ensured that our airport ride, our stay and our overall experience was wonderful. Would not hesitate to recommend this gem!
Stayed 1 night in May 2017
Dear Ms. diana, Greetings from The Paradise by Tunga! We are very happy to receive your genuine feedback and respect your gesture of appreciation detail in short. Appreciate wholeheartedly for sparing your valuable time for the review.Thank you and wait for your visit soon.Regards

6/10 Okay

KB, Sydney

Liked: Staff & service
Good if nearness to the airport is your need.
The staff is very helpful but the hotel is dated. The furniture is old. However, the hotel has a very good food menu.
Response from NIDESH SHETTY on 2017/6/27
Dear Sir, Greetings from The Paradise by Tunga! We are very happy to receive your genuine feedback and respect your gesture of appreciation detail in short. Appreciate wholeheartedly for sparing your valuable time for the review.Thank you and wait for your visit soon.Regards

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So bad ....
There is no hair dryer, i called the hair dryer and waited for 35 minutes with my hair totally wet. I went down stairs and complaint to the reception, he told me to wait for another 15 minutes. The second day there isn't new supplied towels, i called and then wait for 10 minutes. This is not a hotel worthy for the money and the stars. Strongly suggest travellers not to take it.
Dear Sir, Greetings from The Paradise by Tunga! We are very happy to receive your genuine feedback and respect your gesture of appreciation detail in short. Appreciate wholeheartedly for sparing your valuable time for the review as well as sorry for the inconvience occured during your stay looking forward to see you again to give a best service. .Thank you and wait for your visit soon.Regards

8/10 Good

LU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel with lower price
the hotel is ok ,reasonable price

6/10 Okay

Verified traveler

8/10 Good

Suhas, Secunderabad

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for business visits
Ideally located hotel for business in the SEEPZ / Andheri MIDC area. Their restaurants are popular with locals as well, which means good food quality overall. My only complaints were that I was given a twin-bed room when I had booked a king-size, and the breakfast timings were a little early for a weekend (closed at 10am sharp). Also, the area is a bit noisy, but that is almost a given in Mumbai. Otherwise, good clean room and prompt service.

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel is nice. Staff is worst.
The male receptionists in evening and night hours are less cooperative. Their answers are curt. They always used to forget charging my swipe card even when I checked in. They didn't even apologize for it when I had to come all the way back and ask them to charge it.There is one more instance when I came back from work and it was so humid that I preferred to stay for sometime at the hall near reception. I asked the receptionist for water and he said they can't provide me that here. Can you believe that? They are really ill trained. Stayed from 31may - 1june

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the price
Rooms are not that great. The access card always had a problem. Not very clean .

6/10 Okay

elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly but not clean nor comfortable
Gmaps shows wrong location when you search for this hotel. They had shown the right location on Hotels.com but I use Gmaps for navigation like many others. So hope they correct it there. While booking I had requested for a non-smoker's room but we got something exactly opposite. When we complained about it, they were prompt in giving us another room. This new room was not clean enough. We found hair on the bed, bathtub and also on the shower-head! At night there was some party going on. The loud music could be heard in our room and was not turned down even after repeated requests. If they have a party hall, it should be made sound proof. Hotel staff was very friendly but they need to improve on other aspects. Services don't match the high price for the rooms.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

ankur, gurgaon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Pros: Smooth checkin & checkout Cons: Shady ambience, smelly room, bad food, lighting mechnism was faulty !

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful accomodations for a short stay.
This is the second time my husband and I stayed at Paradise Tunga in Mumbai. My husband is Indian and I am American. This hotel meets my expectations and requirements for a modern and clean facility with tasteful décor. Although it is far from the train station (took over 1 hour by taxi to and from the station)...it is an acceptable close distance to the airport. It is further away from tourist attractions, but if you are looking for a nice place to stay while traveling through or for business near the airport...I highly recommend this hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is worth the price!
The room was very clean and I really liked the number of accessories they provided (which was not expected at the rates charged). The hotel staff was courteous. My partner and I enjoyed the stay a lot. I would be their frequent customer. Also, the food served was decently priced and tasty.

6/10 Okay

Aastha, Mumbai

Pleasant one night stay
Nice one.. Can be chosen!

8/10 Good

Hitesh, pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Awesome play to stay. The hotel was in a good condition. Hotel staff is nice. thums up (y)

4/10 Poor

Ritika, chandigarh

Disliked: Staff & service
Overhyped hotel.
We felt it was overhyped. The complimentary breakfast timings need to be extended. Food is also overpriced. The experience was not as expected

8/10 Good

Sumeeth, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
Good no compliants

6/10 Okay

Verified traveler

Paradise
It was relaxing. The bathtub was a good touch.

8/10 Good

DAVE, GJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OVERALL A NICE PLACE
LOCATION OF HOTEL IN SEEPZ MAKES EASY ACCESS TO NEARBY COMMERCIAL HUBS OF POWAI AND ANDHERI (E). RESTAURANT FOOD AWESOME, NOTHING TO COMPLAIN. ROOMS WERE COMPARATIVELY SMALLER IN SIZE COMPARED TO THOSE BEING OFFERED BY SIMILAR HOTELS IN SURROUNDING BUT COMFORT LEVEL AND CLEANLINESS WERE A1. HOTEL STAFF WAS FRIENDLY AND ITS EASY TO CATCH AN AUTO OR TAXI MOMENT YOU STEP OUT OF THE HOTEL. WHAT MORE CAN ONE WANT?

8/10 Good

Vicky, Klang, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Tunga Paradise!!
We miss our stay in this hotel!. Eventhough the lobby entrance was seems to be hidden behind a restaurant, it doesnt bring down the impression over the hotel when we stepped in. The service was good, room was spacious and clean. I would say i will come back again to this hotel!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Karan, Noida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
It was a really nice stay at Hotel overall good stay

8/10 Good

theVisitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Breakfast and dining was really bad.

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Un-cooperative staff
Got a twin room when I had specifically requested for a double. Hotel staff refused to change even after I showed them the booking confirmation. Also, wireless didn't work throughout the stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Beds and Fantastic Service
Hotel is in a very good location, rooms are very neat and clean and fabulous to stay. I find rooms very comfortable, staff is very good and gentle. I would love to stay in the same hotel again. Staying in Paradise by Tunga is value for money.