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Hotel Metro Palace

3.0 star property
Two restaurants serve breakfast to barbecue in Bandra West, where the hotel's concierge helps guests discover the neighborhood's hidden gems

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Hotel Metro Palace in Bandra West offers a warm welcome and convenient amenities. Guests enjoy in-room WiFi, on-site car rentals, and tour assistance from the concierge. The 24-hour front desk ensures all needs are met throughout the day.

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Bar
  • Laundry

Room options

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Room | Individually decorated, individually furnished, desk, blackout drapes

Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LCD TV
Ceiling fan
Blackout drapes/curtains
Coffee/tea maker
  • 200 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
355 Ramdas Nayak Road, Bandra (west) Mumbai, Mumbai, Maharashtra, 400050

What's nearby

  • Ramdas Nayak Road - 1 min walk - 0.0 km
  • Hill Road - 1 min walk - 0.2 km
  • Elco Arcade - 1 min walk - 0.2 km
  • Linking Road - 6 min walk - 0.6 km
  • Lilavati Hospital - 9 min walk - 0.8 km

Getting around

  • Dadar Western Station - 5 min drive
  • Mumbai Bandra Station - 10 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 23 min drive

Restaurants

  • ‪Elco Chat Corner - ‬1 min walk
  • ‪Elco Veg Restaurant - ‬1 min walk
  • ‪Love Fools - ‬3 min walk
  • ‪East 7Th Pizza & Deli - ‬2 min walk
  • ‪Sac Churro Chocolateria - ‬5 min walk

About this property

Hotel Metro Palace

Hotel located in Bandra West
A coffee shop/cafe, dry cleaning/laundry services, and car rentals on site are just a few of the amenities provided at Hotel Metro Palace. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and barbecue. In addition to a bar, guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Self parking (surcharge), tour/ticket assistance, and a porter/bellhop
  • A 24-hour front desk, ATM/banking services, and a front-desk safe
  • Free newspapers, concierge services, and luggage storage
Room features
All guestrooms are individually furnished, and boast comforts such as air conditioning, in addition to thoughtful touches like WiFi and free newspapers.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 36-inch LCD TVs with cable channels
  • Balconies, coffee/tea makers, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: WiFi (INR 100 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (INR 500 per day)
  • Limited onsite self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • B DESI
  • Barbeque Nation

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 36-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: INR 100 per night (rates may vary)
  • Self parking fee: INR 500 per day
  • Rollaway bed fee: INR 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Metro Palace
Hotel Metro Palace Mumbai
Metro Palace
Metro Palace Hotel
Metro Palace Mumbai
Hotel Metro Palace Hotel
Hotel Metro Palace Mumbai
Hotel Metro Palace Hotel Mumbai

Frequently asked questions

Is Hotel Metro Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for INR 500 per day.

What time is check-in at Hotel Metro Palace?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Hotel Metro Palace?

Check-out is at 11:00 AM.

Where is Hotel Metro Palace located?

Located in Bandra West, this hotel is within a 10-minute walk of Hill Road and Linking Road. Lilavati Hospital and Bandstand Promenade are also within 1 mi (2 km). Mumbai Bandra Station is 10 minutes by foot and Bandra Terminus Station is 21 minutes.

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Reviews

Hotel Metro Palace Reviews

6.8

7.0

Cleanliness

7.6

Location

7.0

Staff & service

7.6

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 12 out of 69 reviews
Rating 8 - Good. 14 out of 69 reviews
Rating 6 - Okay. 30 out of 69 reviews
Rating 4 - Poor. 9 out of 69 reviews
Rating 2 - Terrible. 4 out of 69 reviews

Reviews

8/10 Good

Jose

Liked: Cleanliness
Great location
Stayed 1 night in May 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely revisit next time Staff are fabulous
Stayed 3 nights in Jan 2025

10/10 Excellent

Mallika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Convenient

Very comfortable stay and in the heart of Mumbai’s Bandra West area
Stayed 1 night in Dec 2024

8/10 Good

shamim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel walking distance to all shopping.

It was a good experience. Breakfast was good, everyone was friendly, to my experience if I travel to Mumbai I will book this same hotel.

6/10 Okay

Ruk

Liked: Cleanliness, staff & service

Nice Hotel Close to Shopping

Hotel is completely a "no frills" hotel. It's clean and good for just sleeping and cleaning up.

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Metro Palce, Bandra, Mumbai

The hotel was good . Goof VFM (Value For Money). Staff were friendly and helpful. Service was prompt. I enjoyed my stay. Was exactly as i hoped it would be and more

6/10 Okay

Verified traveler

Reasonable Rates

It is kind of like a Motel 6. Would have liked to see an alarm clock in the room.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nice location, but kind of gross

Location was good, staff was very nice, but I think the hotel is used partially by guests from the night clubs nearby as a single night stay. The beds were a little gross, and we found blood on our towels and sheets. Kind of strange...

2/10 Terrible

Foram

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel in Mumbai to stay !

Cleanliness was worst; Quality of service can't be described in words, hotel staff was so rude and made the entire stay unconfortable.

6/10 Okay

Ahmed

Disliked: Cleanliness, property conditions & facilities

Only recommended if you're cool with a bit of gutter

okay so positive points: Location, price, good service. Negative points: everything is older than the pictures, elevator is scary, AC is too loud, few bugs and cockroaches here and there. Bottom Line: if you're okay with a lil bit of crap here and there.. things you'll end up fixing yourself, cheap furniture.. just a place to crash.. then its a good place.

6/10 Okay

Nisarg

Disliked: Property conditions & facilities

Metro Palace - Bandra

We stayed in hotel for a night and the room was fine and location is very much convenient, for sure. Now comes the bad part... Breakfast was included but was denied. Wifi charges are exhorbitant... 500 Rs for 24 hr wifi! Thats insane. Location masks all the other short comings.

6/10 Okay

Alvy

Liked: Cleanliness, staff & service

Convenient Location

Was disappointed because Expedia promised complimentary shuttle to the airport (we arrived by rail) but on our departure they refused to give us complimentary transport to the airport. I called Expedia from Mumbai to ask them to talk to the hotel management, which your Rep did call, but the person at the front desk said they were busy and to call back later. I just gave up.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

No...

The staff which "greeted" us were rude, mumbling their way through the check-in process. As a foreigner, they were particularly interested in "my card" -- which the manager was incapable of defining exactly what it was he was asking for. In the end, they copied my passport (not all staff were rude, but many of them seemed competent only in standing around and staring at you like zombies in a B movie). The room was designated as a Silver Room, which was small, dingy, damp -- complete with bedspread with various dark stains. The bathroom was okay. The balcony overlooked into trees and the street below. One of the two lifts were under repair and a source of sporadic noise starting around 8am or so. We didn't bother with the complimentary breakfast. Over all, not a good place for couples and more geared towards single travelers who don't mind some grime and rude or indifferent staff.

2/10 Terrible

Bernie

Disliked: Staff & service, property conditions & facilities, room comfort

Terrible!! Suitcase lock tampered

Frequent traveller to Mumbai and guest of this hotel with my family. However on this trip in April 2015, it was the most terrible and unpleasant experience. On the 2nd day of our stay, while my mother and I were out of the hotel, the lock of our personal suitcase was tampered with (appeared someone tried to forcefully open it, but luckily was unable to). Also, our bathroom too was used - absolutely disgusting. We immediately lodged a complaint with the hotel staff on duty, CCTV footage quite vague and of no use was reviewed but inconclusive. Hotel staff on duty only spoke to us but did nothing more. No manager was on duty either! We were not even provided a complaint form on our request as they do not have any!!!.. No avenue for a guest to complain! On repeatedly requesting the staff on duty and the manager via phone to issue me a letter on their letter head to acknowledge this incident, they refrained from doing so. The complaint and problem remained unsolved, and with the staff's carefree attitude with regards to this situation and insulting and rude attitude to us - their female guests, we did not feel any reassurance or feel safe in continuing our stay at the hotel. We checked out one day earlier than our pre-booked duration. Even though the hotel location is convenient, we will NEVER again stay at this hotel where our privacy and safety is compromised.

4/10 Poor

Khatidja

Disliked: Cleanliness, amenities
Nothing worth mentioning
Stayed 8 nights in May 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Disappointed

Ok. I don’t think I will stay there again!
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location & Comfort

Very good location, Clean and comfortable... Check-in was easy and quick, staff was friendly and helpful. Centrally located to get to any place in Mumbai. Highly recom
Stayed 1 night in May 2018

6/10 Okay

dg, Atlanta, GA

Liked: Cleanliness, property conditions & facilities, room comfort
Checkin was painful. Hotel asked for more money for kids and lot of documentation. I have been to many other hotels in India. I felt staff was collecting unnecessary documentation and pics of every person including kids.
Stayed 2 nights in Jun 2017

6/10 Okay

Roslyn

Liked: Staff & service
Disliked: Cleanliness, room comfort

Unpleasant...

My stay at the hotel on the 17th Feb was not pleasant due to the room given was very noisy as I guess there was a party next to my window & bathroom. I needed a peaceful sleep. That was my second time I stayed and I wouldn't stay there again or would recommend that to anyone.

6/10 Okay

Paolo, Italy

Liked: Cleanliness, staff & service, room comfort

Great location, decent rooms, but maybe overpriced

Bandra West is an amazing area of Mumbai to eat (from street food to high end restaurants), shop and wonder around (for example the sea side), and in that sense the hotel is very well located. The rooms are fine: relatively clean and equipped, but the price is significantly higher than in other places in India which makes one feel being ripped. However, I wasn't able to find anything similar in the area for this price, so I won't complain further. Overall, it's a fine hotel to stay if you're doing tourism on a budget: don't expect a lot, but enough to go by just fine.

6/10 Okay

Verified traveler

Liked: Staff & service
Close to Bandra shopping centre. Good location. Breakfast average. Hotel Needs to be renovated but overall okay.

6/10 Okay

Rohit

budget hotel. limited expectations except location

budget hotel. good food. service and overall condition not upto mark

6/10 Okay

Rohit

Good, but can be better.

So, whats good about the hotel is that it is fairly decent stay for its per day rate and it is in a good, busy locality of Mumbai- Bandra. Shopping, restaurants, cabs and autos are easily accessible. The hotel's restaurant is pretty good both in quality and service. The areas of improvement are: poor wifi service, the attitude of the hotel for extra charges for every small thing. The cleanliness could be improved upon.

8/10 Good

Varun

Liked: Staff & service, room comfort

PRETTY GOOD

The Overall stay with my family was pretty good. We were all happy with everything. The hotel staff were very polite and decent as well as the room and hotel was clean. Especially the manager was very cooperative and helpful too. Overall according to the pricing and location, i would say the best.

2/10 Terrible

samantha

Disliked: Cleanliness, staff & service, room comfort

rats

they had rats in the room. its says free wifi but it is only given to one person and to connect is horrible