- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world courtesy, but fully 21st century outlook
We stayed two nights and found the hotel to be in an excellent location for seeing the tourist attractions of Mumbai. We had arrived in Mumbai after a long train journey and despite not having a restaurant, the hotel was able to order an excellent lunch from a local restaurant which came within 20 minutes and was absolutely delicious. The beds were unbelievably comfortable and the complimentary breakfast was exactly what we as a family needed before going off to do a tour of Dharavi. The staff, headed by the wonderfully courteous and thoughtful manager, Hemond, were always polite and efficient. A hotel which does its utmost to ensure you have a restful and restorative stay.