"This room (#301) Suite, 1 King Bed with Sofa Bed, was pricey and it was dirty, worn with mismatched/missing furniture, bad/inadequate lighting (maybe to hide how dirty it was), and missing basic things that the kitchen should have (like dish soap, a dishtowel, paper towels). The bathtub floor had that non-slip surface that was black. Very gross. The hand soap in the bathroom was completely empty. In the workout room, the sanitary towels used to wipe down the equipment were completely dried out. Stayed two nights, and wore my slides or shoes the entire time. If we hadn't been so tired from the drive the first night, and/or arrived during the day, I would have asked for/demanded for a different room. Unfortunately, I think all the rooms, have been neglected in this property (except for the downstairs conference room area which is like a completely different hotel). The whole experience was a step above a campground. The cost of the room was high, and I assumed that meant the quality would be there. I was sadly mistaken. This chain has lost any future business from me. Too many other choices to risk it."
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