「The hotel itself was fine. It was clean, and the breakfast was decent. The negative review has more to do with the staff. Initially, I booked for one night. We decided we needed two nights instead, so I cancelled the one night and booked two nights. Upon arrival, the lady at the lobby could not find my two night reservation and said I only had one night. I provided the Expedia confirmation number and Itinerary number, and showed her the email. She said those numbers did not help her and...
「The hotel itself was fine. It was clean, and the breakfast was decent. The negative review has more to do with the staff. Initially, I booked for one night. We decided we needed two nights instead, so I cancelled the one night and booked two nights. Upon arrival, the lady at the lobby could not find my two night reservation and said I only had one night. I provided the Expedia confirmation number and Itinerary number, and showed her the email. She said those numbers did not help her and...
Marino