"The check-in process is not customer-friendly. I could not find my reservation at the kiosk. Only two regular front desk counters were open, the wait time exceeded 20 minutes. If the hotel promotes self-service, the system must be more user-friendly."
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
