莫希市旅館

「We already paid in cash but the hotel charged us again on our card. I reported it to Hotels.com and they immediately called the hotel. The hotel manager promised to check and get back. He never did what he promised. Hotels.com agents tried to contact the hotel again several times both via phone and email. The hotel ignored answering phone calls or replying to email. After 3 weeks of waiting, I wrote to the hotel manager. He admitted in his email that the hotel really double charged us but it...