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Hotel Neapol

4.0 star property
Hotel in Moscow with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Hotel Neapol

Hallway
Reception
Economy Double Room | Room amenity
Deluxe Double Room | Premium bedding, desk, blackout drapes, soundproofing
Property grounds

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, desk, blackout drapes, soundproofing

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 9 Ping (30 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, desk, blackout drapes, soundproofing

Standard Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
Private bathroom
  • 4.83 Ping (16 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, desk, blackout drapes, soundproofing

Superior Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
Private bathroom
  • 5.45 Ping (18 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, desk, blackout drapes, soundproofing

Standard Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
Private bathroom
  • 0.4 Ping (1 square meters)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | Premium bedding, desk, blackout drapes, soundproofing

Economy Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
Private bathroom
  • 0.4 Ping (1 square meters)
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
Voznesensky per 12 bld 3, Moscow, 125009

What's nearby

  • Arbat Street - 11 min walk - 1.0 km
  • Red Square - 12 min walk - 1.0 km
  • Bolshoi Theatre - 12 min walk - 1.1 km
  • Moscow Kremlin - 12 min walk - 1.1 km
  • St. Basil's Cathedral - 16 min walk - 1.4 km

Getting around

  • Moscow Kazansky Station - 6 min drive
  • Tverskaya Station - 10 min walk
  • Sheremetyevo Intl. Airport (SVO) - 37 min drive

Restaurants

  • ‪ВьетКафе - ‬6 min walk
  • ‪Парикмахерская V.I.Style - ‬2 min walk
  • ‪Ugolёk - ‬5 min walk
  • ‪Pizza Peppe - ‬5 min walk
  • ‪Союз композиторов - ‬4 min walk

About this property

Hotel Neapol

Upscale hotel near Red Square
A coffee shop/cafe, dry cleaning/laundry services, and a restaurant are just a few of the amenities provided at Hotel Neapol. Stay connected with free in-room WiFi.
Other perks include:
  • Breakfast (surcharge), 1 meeting room, and luggage storage
  • Concierge services, tour/ticket assistance, and a 24-hour front desk
  • An elevator and smoke-free premises
Room features
All guestrooms at Hotel Neapol have perks such as premium bedding and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Breakfast available for a fee: RUB 500 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately RUB 500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.

Property is also known as

Hotel Neapol Moscow
Neapol Moscow
Hotel Neapol Hotel
Hotel Neapol Moscow
Hotel Neapol Hotel Moscow

Frequently asked questions

Is Hotel Neapol pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Neapol?

This property doesn't offer parking.

What time is check-in at Hotel Neapol?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Hotel Neapol?

Check-out is at noon.

Where is Hotel Neapol located?

Located in Moscow City Centre, this hotel is within 1 mi (2 km) of Yeliseyev Grocery Store and Red Square. Theatre on Malaya Bronnaya and Moscow Manege are also within 15 minutes. Tverskaya Station is 10 minutes by foot and Pushkinskaya Station is 11 minutes.

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Hotel Neapol Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 28 reviews
Rating 8 - Good. 13 out of 28 reviews
Rating 6 - Okay. 7 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Ksenia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Останавливались на 1 ночь, в целом пререканий нет, кроме весьма странного декора номера-голубые стены, красные шторы, фиолетовый подголовник кровати:)
Stayed 1 night in Oct 2021

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

"Just" a nice hotel in city center

The neighborhood is excellent, very safe and clean. The building is old and the interior common spaces look worn. The room and bathroom is small, very nice, modern and clean. The water in the shower (morning noon or night) never was hot, only warm on the cool side. The price is close to higher rated hotels, but not in city center.
Stayed 1 night in Sep 2021

6/10 Okay

Graziela

Liked: Cleanliness
Disliked: Staff & service, room comfort

Não atendeu às expectativas, apenas a localização

O hotel tem uma localização ótima, porém só isso que agradou. Quartos minúsculos. Atendentes super mal educadas, com exceção de apenas uma loira, que foi muito gentil. Toda vez que íamos fazer algum pedido ou solicitar informação, era sempre com muito mal humor e má vontade. Sem elevador. Café da manhã fraco. Na recepção Minúscula não existe banheiro.
Stayed 1 night in Oct 2019

10/10 Excellent

Cristian

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel Boutique cercano a Kremlin

Era un lugar con arreglos que lo ambientaban en una época pasada. Muchos detalles, bastante cómodo, limpio y agradable. Solo faltó más amabilidad del personal de cocina. Por lo demás el establecimiento era excelente. Recepcionistas que manejaban inglés perfecto y que resolvían dudas, incluso desde sus casas.
Stayed 2 nights in Sep 2019

6/10 Okay

Martin

Stayed 2 nights in Sep 2019

6/10 Okay

Lalka, Toronto, Ontario

Neapol is located in a very quiet, safe area. There is hardly anyone walking at night. It is convenient in the sense that there are lots of mini markets or semi-large grocery stores that will fulfill all your needs just around every corner, however it is very very far from the metro. It is not advisable to haul your luggage unless you only have a carryon. We stayed for 2 nights. The first night we were in room 408 which had a sloped ceiling and was very difficult to maneuver. it is very tiny as we stayed in the least expensive room. we mentioned this difficulty and they said they could move us to another room, same size, the next day. The next day we packed our bags and carried them down 4 flights (no lift in hotel) and we were told the room would be ready but there would be a charge for the move. As it was the same size room but without a sloped ceiling, and we were not advised earlier of the charge, we felt out of principal that this was bad customer service & extremely sneaky. After some arguing (my husband speaks fluent Russian), they said they would see what they could do even though this was mgmt policy and they just worked there. We did come back to find it was waived and we stayed in room 108. N.B. Room 408 WC while was very clean, smelled weird maybe because the tiles were lifted from the shower leaking. Room 108 -every time you turned on the tap, this loud booming generator sound would come on.
Stayed 2 nights in Sep 2019

8/10 Good

Daniel, Luxemburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stadthotel in sehr zentrale Lage. Einfaches Fruehstueck, einige Doppelzimmer sind sehr sehr klein
Stayed 7 nights in Jun 2019

10/10 Excellent

Nata

Liked: Cleanliness, staff & service, property conditions & facilities

Отличный миниотель

Отличное расположение отеля в центре города, 5 минут до Тверской, 15 минут до Манежной. Новый миниотель, красивый интерьер, приятный персонал, замечательный повар. Завтрак не очень разнообразный, но голодным не уйдешь- сосиски, омлет, блины,нарезка апельсин и яблок, сыр и ветчины. Единственный минус- номер эконом очень маленький ( навеное 6 м2) Кровать стоит вплотную к стене, нет шкафчика для одежды, только вешалка. Но если останавливаться на пару дней- этот минус компенсируется месторасположением. Вода бутилированная в любом количестве, чай, кофе, чайник в номере.
Stayed 1 night in Jan 2019

10/10 Excellent

OLGA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Nata

Liked: Cleanliness, staff & service, property conditions & facilities

Отличный миниотель.

Отличное местоположение отеля, в центре. 10 минут до Охотного ряда. Отель миниатюрный, брали самый дешевый номер, в нем помещается только кровать и тумбочка. Он реально 4 м2, и было холодно, батареи едва греют, кондиционер нагревает комнату часа за два. А обогреватель поставить некуда. . Отель новый, сантехника вся сияет, кормят скромно, но голодным не останешься. Омлет, сосиски, яйца, колбаса , сыр, каша, морс, блины, чай, кофе, нарезка из яблок и апельсин. Но Тверская сияющая в огнях компенсирует все эти неудобства, а до нее 3 минуты.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Centrale, comodo, ancora in fase di registrazione. Manca di spazi comuni al livello.
Stayed 3 nights in Oct 2018

8/10 Good

Lay Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and room

Hotel is great and service staff was really helpful. Location is superb as near city centre..
Stayed 2 nights in Oct 2018

8/10 Good

Lay Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Perfect service.
Stayed 2 nights in Oct 2018

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities

Buen hiteliti

Justa relacion calidad precio
Stayed 3 nights in Sep 2018

8/10 Good

CHANGHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice location for traveller.

It's really nice location for my business trip at moscow and comfortable for me. also, it's fantastic location for duty free shopping and nice restourant. room is a little bit small but comortable room for one person or couple. but breakfirst is not enough good for stay several days since i've been eatten same breakfirst for 5days.
Stayed 5 nights in Sep 2018

8/10 Good

Sergey

Liked: Cleanliness, staff & service

Персонал, как ценность!

Очень хорошее расположение отеля, внимательный персонал - Спасибо всем!
Stayed 4 nights in Sep 2018

6/10 Okay

c, Moscow

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

엘레베이터도 화장실 냄새도..

4층 지붕 아래방이었는데.. 엘레베이터도 없었고 문도 열쇠인데 제대로 안열리고..ㅠㅜ 화장실은 환풍기 틀수록 역겨운 냄새가.. 아마 방 배정이 운이 없었나봐요.. 직원분들은 엄청 이쁘고 잘생기고 친절해요^^ 혹시 누가 가신다면 1층 달라고 하셔요 가격대비 위치는 좋고 조식은 완전 별루예요^^
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2018

10/10 Excellent

Patrick, London

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the bed. Memory foam mattress! All the faux luxury was a nice touch too, very Russian!
Stayed 1 night in Aug 2018

10/10 Excellent

dario

Gentilezza e professionalità

Ci siamo trovati benissimo in questo hotel che ci ha ospitati nonostante il nostro pochissimo preavviso. L' affidabilità, la gentilezza del personale e la posizione centrale sono i punti forti della struttura. La camera era piccolina ed essenziale ma sempre pulita. Lo staff parla inglese (cosa non da sottovalutare in Russia) Noi lo consigliamo fortemente.
Stayed 7 nights in Aug 2018

8/10 Good

Luiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

비추..

직원분들 친절하시고 위치도좋지만 건물이너무낡아서그런지 벌레가너무많았다ㅜㅜ 방도너무좁고..
Stayed 2 nights in Aug 2018

8/10 Good

MAKSIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Дизайн своеобразный, остальное отлично.

Персонал внимательный. Шведский стол самый спокойный, что мне встречался: нет толкотни, людей немного. Дизайн номеров на любителя. На мансардном этаже низковатый потолок, при росте 186 подойти к столу проблемно.
Stayed 1 night in Aug 2018

8/10 Good

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Хороший тихий отель.

Нормальный отель в тихом месте центра москвы. Удобно что везде пешком можно дойти. Рядом хороший магазин-винотека.
Stayed 1 night in Jul 2018

2/10 Terrible

RAIF

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018