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Hotel Neapol

4.0 star property
Upscale Moscow hotel in Moscow City Centre with 24-hour front desk

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Photo gallery for Hotel Neapol

Property grounds
Deluxe Double Room | Premium bedding, desk, blackout drapes, soundproofing
Dining
Reception
Shower, free toiletries, hair dryer, bathrobes
Reviews
7.8

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Air conditioningAir conditioningAir conditioning
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry
  • 24/7 front desk24/7 front desk24/7 front desk

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
Voznesensky per 12 bld 3, Moscow, 125009
  • Popular LocationRed Square15 min walk
  • Popular LocationBolshoi Theatre15 min walk
  • Popular LocationMoscow Kremlin16 min walk
  • AirportMoscow (SVO-Sheremetyevo)37 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Loved the bed. Memory foam mattress! All the faux luxury was a nice touch too, very Russian!
Patrick
Aug 26, 2018
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Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, desk, blackout drapes, soundproofing

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Sofa bed - twin
Hair dryer
Private bathroom
  • 9 Ping (30 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, desk, blackout drapes, soundproofing

Standard Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
  • 4.83 Ping (16 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, desk, blackout drapes, soundproofing

Superior Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
  • 5.45 Ping (18 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, desk, blackout drapes, soundproofing

Standard Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
  • 0.4 Ping (1 square meters)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | Premium bedding, desk, blackout drapes, soundproofing

Economy Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
  • 0.4 Ping (1 square meters)
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Moscow

Hotel Neapol is located in Moscow City Centre, a neighborhood in Moscow. Bolshoi Theatre and Stanislavski and Nemirovich-Danchenko Moscow Academic Music Theatre are cultural highlights, and travelers looking to shop may want to visit Arbat Street and TsUM — Central Universal Department Store. Moscow Zoo and Third Ring Road are also worth visiting.
Visit our Moscow travel guideOpens in a new window

What's nearby

  • Arbat Street - 13 min walk
  • Red Square - 15 min walk
  • Bolshoi Theatre - 15 min walk
  • Moscow Kremlin - 16 min walk
  • St. Basil's Cathedral - 5 min drive

Getting around

  • Moscow Kazansky Station - 6 min drive
  • Tverskaya Station - 10 min walk
  • Sheremetyevo Intl. Airport (SVO) - 37 min drive

Restaurants

  • ‪ВьетКафе - ‬6 min walk
  • ‪Парикмахерская V.I.Style - ‬2 min walk
  • ‪Квартира 44 - ‬5 min walk
  • ‪Ugolёk - ‬5 min walk
  • ‪Pizza Peppe - ‬5 min walk

About this property

Hotel Neapol

Upscale hotel located in Moscow City Centre
Red Square and Moscow Kremlin are located near Hotel Neapol, which provides a coffee shop/cafe, dry cleaning/laundry services, and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Breakfast (surcharge), tour/ticket assistance, and an elevator
  • Luggage storage, concierge services, and a 24-hour front desk
  • 1 meeting room and smoke-free premises
Room features
All guestrooms at Hotel Neapol have perks such as premium bedding and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Breakfast available for a fee: RUB 500 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately RUB 500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.

Property is also known as

Hotel Neapol Moscow
Neapol Moscow
Hotel Neapol Hotel
Hotel Neapol Moscow
Hotel Neapol Hotel Moscow

Frequently asked questions

Is Hotel Neapol pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Neapol?

This property doesn't offer parking.

What time is check-in at Hotel Neapol?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Hotel Neapol?

Check-out is at noon.

Where is Hotel Neapol located?

Located in Moscow City Centre, this hotel is within 1 mi (2 km) of Yeliseyev Grocery Store, Red Square, and Moscow Kremlin. Moscow Manege and Stanislavski and Nemirovich-Danchenko Moscow Academic Music Theatre are also within 15 minutes. Tverskaya Station is 10 minutes by foot and Pushkinskaya Station is 11 minutes.

Hotel Neapol Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 28 reviews" "
Rating 8 - Good. 13 out of 28 reviews" "
Rating 6 - Okay. 7 out of 28 reviews" "
Rating 4 - Poor. 0 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Just" a nice hotel in city center
The neighborhood is excellent, very safe and clean. The building is old and the interior common spaces look worn. The room and bathroom is small, very nice, modern and clean. The water in the shower (morning noon or night) never was hot, only warm on the cool side. The price is close to higher rated hotels, but not in city center.
Stayed 1 night in Sep 2021

6/10 Okay

Lalka, Toronto, Ontario

Traveled with partner
Neapol is located in a very quiet, safe area. There is hardly anyone walking at night. It is convenient in the sense that there are lots of mini markets or semi-large grocery stores that will fulfill all your needs just around every corner, however it is very very far from the metro. It is not advisable to haul your luggage unless you only have a carryon. We stayed for 2 nights. The first night we were in room 408 which had a sloped ceiling and was very difficult to maneuver. it is very tiny as we stayed in the least expensive room. we mentioned this difficulty and they said they could move us to another room, same size, the next day. The next day we packed our bags and carried them down 4 flights (no lift in hotel) and we were told the room would be ready but there would be a charge for the move. As it was the same size room but without a sloped ceiling, and we were not advised earlier of the charge, we felt out of principal that this was bad customer service & extremely sneaky. After some arguing (my husband speaks fluent Russian), they said they would see what they could do even though this was mgmt policy and they just worked there. We did come back to find it was waived and we stayed in room 108. N.B. Room 408 WC while was very clean, smelled weird maybe because the tiles were lifted from the shower leaking. Room 108 -every time you turned on the tap, this loud booming generator sound would come on.
Stayed 2 nights in Sep 2019

8/10 Good

Lay Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and room
Hotel is great and service staff was really helpful. Location is superb as near city centre..
Stayed 2 nights in Oct 2018

8/10 Good

Lay Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Perfect service.
Stayed 2 nights in Oct 2018

10/10 Excellent

Patrick, London

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the bed. Memory foam mattress! All the faux luxury was a nice touch too, very Russian!
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, helpful and friendly staff, room was clean, very beautiful architecture of the building- would recommend!
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a good location within walking distance to the city center. The room and the shower were very small, but very clean.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 3 nights in Jul 2018

6/10 Okay

Ksenia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Останавливались на 1 ночь, в целом пререканий нет, кроме весьма странного декора номера-голубые стены, красные шторы, фиолетовый подголовник кровати:)
Stayed 1 night in Oct 2021

6/10 Okay

Graziela

Liked: Cleanliness
Disliked: Staff & service, room comfort
Não atendeu às expectativas, apenas a localização
O hotel tem uma localização ótima, porém só isso que agradou. Quartos minúsculos. Atendentes super mal educadas, com exceção de apenas uma loira, que foi muito gentil. Toda vez que íamos fazer algum pedido ou solicitar informação, era sempre com muito mal humor e má vontade. Sem elevador. Café da manhã fraco. Na recepção Minúscula não existe banheiro.
Stayed 1 night in Oct 2019