Highlands Inn, a Destination By Hyatt

Property class: 4

Choose dates to view prices

Reviews

8.4 out of 10
Very good
You can look forward to a terrace, a garden, and dry cleaning/laundry services at Highlands Inn, a Destination By Hyatt. Treat yourself to a hot stone massage at the onsite spa. The on-site restaurant, Pacific's Edge, offers breakfast, lunch, and dinner. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a fireplace in the lobby and a bar.
The current price is NT$13,066
NT$16,462 total
includes taxes & fees
Nov 4 - Nov 5

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for 1 King Bed with Garden View

A hotel room with a large bed, a flat-screen TV mounted on the wall, a window with a view of the sea, and a decorative wall piece above the bed.

1 King Bed with Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 380 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed with Ocean View

A spacious hotel room with a large bed, a flat-screen TV mounted on the wall, a fireplace, and a balcony with a view of the sea.

1 King Bed with Ocean View

8.8 out of 10
Excellent
(32 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds with Garden View

A hotel room with two beds, a flat-screen TV, a coffee machine, and a view of greenery outside.

2 Queen Beds with Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Sunset Suite

A modern hotel room with a large dining table, comfortable seating, a large window with a view of the sea, and a cozy sitting area with a sofa and armchairs.

Sunset Suite

  • Ocean view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Big Sur Suite

A modern living room with a view of the ocean, a balcony with a railing, and a sofa.

Big Sur Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 609 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Point Lobos Suite

A modern living room with a fireplace, a sofa, a coffee table, and a dining area with chairs.

Point Lobos Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Ocean View Townhouse Suite

Living area

Ocean View Townhouse Suite

9.0 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 893 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Located near the beach, Highlands Inn, a Destination By Hyatt is in Carmel Highlands, a neighborhood in Carmel. Pebble Beach Golf Links and Fisherman's Wharf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Point Lobos State Natural Reserve and Carmel Beach. Traveling with kids? Make time for Monterey Bay Aquarium, or check out an event or a game at WeatherTech Raceway Laguna Seca. Enjoy the great outdoors with hiking/biking trails and mountain biking, or hop on a bike rental nearby and explore all the area has to offer. Visit our Carmel travel guide
View more Resorts in Carmel
Map
120 Highland Dr, Carmel, CA, 93923

What's nearby

  • A coastal landscape with rocky shores, calm sea, and distant hills.
    Point Lobos State Natural Reserve
    13 min walk - 1.1 km
  • A pedestrian mall with shops and outdoor seating areas.
    Carmel Plaza
    9 min drive - 10.5 km
  • A sandy beach with waves crashing onto the shore, a rocky outcrop, and a person walking.
    Carmel Beach
    10 min drive - 9.0 km
  • Gravity Garden
    11 min walk - 1.0 km
  • Point Lobos Ranch
    16 min walk - 1.4 km

Getting around

  • Monterey Station
    25 min drive
  • Monterey Peninsula Airport (MRY)
    19 min drive

Restaurants

  • Starbucks
    6 min drive
  • Pizza Heaven
    9 min drive
  • La Bicyclette
    9 min drive
  • Mission Ranch Restaurant
    8 min drive
  • Treehouse Cafe
    9 min drive

About this property

Highlands Inn, a Destination By Hyatt

  • Upscale family-friendly resort near the bay
  • At Highlands Inn, a Destination By Hyatt, you can look forward to a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a hot stone massage at the onsite spa. The on-site restaurant, Pacific's Edge, offers breakfast, lunch, and dinner. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
  • Other perks at this resort include:
    • An outdoor pool along with sun loungers
    • Free self parking and valet parking
    • Cooked-to-order breakfast (surcharge), babysitting (surcharge), and tour/ticket assistance
    • A 24-hour front desk, a front-desk safe, and barbecue grills
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 142 rooms include comforts such as fireplaces and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Heating and ceiling fans
    • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
    • Designer toiletries, shower/tub combinations, and hair dryers
    • 54-inch flat-screen TVs with cable channels and DVD players
    • Balconies or patios, wardrobes/closets, and full-sized refrigerators/freezers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 20 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacific's Edge

Things to do

  • Children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 54-inch flat-screen TV with cable channels
  • DVD player
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3 AM

Check-out

Check-out before noon

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 56.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 35 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Highlands Inn, a Destination By Hyatt have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Highlands Inn, a Destination By Hyatt?

As of 2026/10/16, prices found for a 1-night stay for 2 adults at Highlands Inn, a Destination By Hyatt on 2026/11/4 start from NT$13,066, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Highlands Inn, a Destination By Hyatt pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Highlands Inn, a Destination By Hyatt?

Check-in start time: 4 PM; Check-in end time: 3 AM.

What time is check-out at Highlands Inn, a Destination By Hyatt?

Check-out is at noon.

Where is Highlands Inn, a Destination By Hyatt located?

This family-friendly Carmel resort is located near the beach, within a 15-minute walk of Gravity Garden and Point Lobos State Natural Reserve. Point Lobos Ranch and Hidden Beach are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Highlands Inn, a Destination By Hyatt Reviews

8.4

Very Good

8.8

Cleanliness

9.2

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 562 out of 1004 reviews
Rating 8 - Good. 195 out of 1004 reviews
Rating 6 - Okay. 127 out of 1004 reviews
Rating 4 - Poor. 75 out of 1004 reviews
Rating 2 - Terrible. 45 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Staff was great, the view from our room was amazing the music in the bar was enjoyable We would definitely return
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally unassuming nestled in the cliffs overlooking the pacific. Then you walk onto the resort and the views are amazing, the rooms are phenomenal and the onsite amenities like the pool, restaurant and especially the staff are amazing.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views!
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, but some were a bit distant. The room and property were great, but the parking was somewhat limited and the walk to parking could be somewhat challenging for older guests.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice place. Very quiet and well maintained. We loved our stay. Our balcony looked over the ocean and we had a kitchen which worked out great for us. Really a special experience.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The view was perfect just few basic maintenance needs to be done for the upstairs washroom door latch. Kudos to housekeeping team for maintaining the room.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel and staff with beautiful views but a bit overpriced for their amenities and small pool area.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Fabulous! The view was spectacular! Would definitely stay here again! The restaurant was amazing
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply gorgeous views! Landscapping at the hotel is also next level and fantastic! Hotel was more than adequately updated for us. :)
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort!!!! And the restaurant at the resort has the most amazing view of the ocean. Staff are so friendly and accommodating. Can’t wait to come back to this beautiful resort.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and well maintained. The staff was very attentive and kind. Very pleased with this stay and would recommend!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views. Helpful staff. Terrific restaurant. Lovely common room with two fireplaces and live music. We’ll be back!
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique property with exceptional views and natural surroundings. Well kept greenery, and grounds. Though it is a higher-end hotel, they left us without power from early evening into the late morning next day, so no heating (and you need it in the Carmel area even during the summer). The reception-desk staff was not forthcoming addressing our lack of morning coffee and power, so I did not feel really appreciated. Otherwise happy we had a chance to spend a few nights there. Memorable.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and peaceful that sits on top of the hill overlooking the Pacific Ocean. Breathtaking and serene! Wonderful resort and spa! Highly recommended!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort to enjoy the view and explore pacific highway!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! It’s comfortable, quiet, and absolutely beautiful. The views are breathtaking! The food is great and the service is even better. Every single member of the staff we encountered was fabulous and kind. Our room was cozy and the bed was super comfy! We’ll definitely come back.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and comfortable!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were spectacular! The hotel tub was on the smaller side. But loved having the real outdoor fire pit. Everything felt very secluded and upscale.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
The view from our room was beautiful! The rooms are on a hillside and there are many steps. It was extremely difficult to carry luggage to the room and back up to load. No one offered to help and the signage was terrible as to where to park. We tried to go to the pool to relax and there were eight people there in the pool area and no chairs to sit in! The chairs were either occupied or had towels on them from people in the pool. We had to leave…. The shrimp dish at the bar was good. Food in the dining room was average. We went to happy hour and there was no food left 45 minutes before it was over. Little to no choice on the wine etc. Our overall opinion of this property isn’t good. I working go back there!
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Historic hotel at a fantastic location. Dining and valet service was excellent. Point Lobos Suite was a disappointment due to odd layout but overall experience was very good. Be aware that there's a pitch to join their 'Hyatt Club' as the hotel seems to be switching to a time-share-like shared ownership model. Carmel Highlands is a beautiful and unique setting, nothing beats the sunset view overlooking the rugged coast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained. The view from our room was amazing. We really enjoyed our two-day stay. The only downside was parking. The nearest parking lot to our room was a decent walk up a steep hill. If you have mobility issues, please check on the parking arrangements for your specific room you book.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, beautiful view, and very friendly staff.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice views of the highlands and the Pacific. The restaurant Pacific's Edge was very nice, also with great views.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing! Staff were wonderful and the view is beyond beautiful. Highly recommend!
Stayed 5 nights in Mar 2026