The booking process took a long time and there were many people waiting to be registered. A long time! Only two staff were at the desk and their command of the English language was poor.
We are seniors and both use canes. Our room was down a long hallway, up two flights of stairs and then half way down the length of another hallway.
I asked if we might have a ground floor room. No, but they did manage to find a nice young man, Yomi, who carried our luggage upstairs. He also helped us to order in for supper on his own phone.
The room had NO drinking glasses or mugs, yet we had a coffee machine. I called down to the desk and was told they aren’t supplied, guests bring their own and maybe I needed to go shopping. I ended up going back down to the lobby and finding some paper cups myself.You very much need to find staff who can speak English. I suspect their French isn’t adequate either.There was one armchair in the room and that was not usable as something to sit in.
Breakfast on Monday morning July 21 was another lineup and wait.
Yomi aside, this was without a doubt, the poorest experience for us in many motels over the years. Without him at theDays Inn in Moncton,you haven’t much to offer. Don’t lose him! Actually, he deserves a large raise!
Anne and James McCurdy