Premium bedding, minibar, individually decorated, individually furnished

Reviews of Amsterdam Inn & Suites Moncton

2 out of 5
Amsterdam Inn & Suites Moncton
2550 Mountain Road, Moncton, NB

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1142 out of 1742 reviews" "
Rating 8 - Good. 470 out of 1742 reviews" "
Rating 6 - Okay. 77 out of 1742 reviews" "
Rating 4 - Poor. 23 out of 1742 reviews" "
Rating 2 - Terrible. 30 out of 1742 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had to stay another night in Moncton and went right back to Amsterdam Inn and Suites. Very happy with our accomodations last night and again tonight.
Stayed 1 night in May 2024

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Very clean. The bed was so comfy.
Stayed 1 night in May 2024

10/10 Excellent

Aurore

Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet
Stayed 1 night in May 2024

10/10 Excellent

Brian G

Liked: Cleanliness, staff & service, property conditions & facilities
Kk
Stayed 1 night in May 2024

6/10 Okay

Shelly

Needs a bit of upgrading . The free breakfast should have scrambled eggs instead of boiled eggs . The eggs were hard to peel and cold .Otherwise breakfast was good .
Stayed 1 night in May 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highway view. Property is next to a casino.
Stayed 1 night in May 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/20
Thank you for taking the time to leave a review, John!We are thrilled to hear your positive feedback about your stay at our hotel while travelling through the Moncton. We understand the importance of a convenient and accessible location and we're pleased we could provide that for you.We hope that you can also visit us at our other properties in Sussex, Fredericton, Quispamsis, and Florenceville-Bristol.

10/10 Excellent

philippe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast
Stayed 1 night in May 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/20
Thank you, Phillipe, for your positive review!We're thrilled that you found our breakfast to your liking. Providing a delicious and nourishing meal is a priority for us, and we're delighted it added to your overall enjoyment of your stay.We can't wait to have the pleasure of welcoming you again and providing you with another excellent stay.

8/10 Good

Bernard

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Motel was clean, quite and the breakfast was good ..
Stayed 1 night in May 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/20
Thank you for your rating, Bernard, and wonderful feedback!We're glad to have contributed to your positive experience by providing a clean and comfortable environment.Thank you for recognizing our efforts to provide a delicious breakfast. We understand the importance of starting the day right, and we're glad you enjoyed what we had to offer.We are looking forward to welcoming you back soon.

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the deck outside Very good breakfast. Next to casino. Parking in front of room.
Stayed 1 night in May 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/20
Thank you for your rating, Alice, and wonderful feedback!It's wonderful to hear that our drive-up rooms, delicious breakfast, and location added to the enjoyment of your stay. We aim to provide a comfortable and enjoyable experience for all our guests, and we're glad we succeeded with you.We are looking forward to welcoming you back soon.

10/10 Excellent

Shirley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. I would go back.
Stayed 1 night in May 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/20
Good day, Shirley!Thank you for sharing your wonderful experience with us!We appreciate your positive feedback regarding our staff. Our team takes great pride in their dedication to ensuring every guest feels welcomed and valued throughout their stay.We are looking forward to welcoming you back soon.

6/10 Okay

Lisa

Liked: Staff & service
Good location to find, friendly staff
Stayed 1 night in May 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/20
Thank you, Lisa, for your positive review!We're delighted to read your detailed and positive review. Your feedback on our hotel’s location and friendly staff reinforces our commitment to providing exceptional service and ensuring that each guest has a truly memorable stay with us.We look forward to welcoming you back anytime you're in Moncton!

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is your basic low key hotel. Rooms are great and clean. Lobby and breakfast area was clean and easier accessible. Location is close to food/gas and casino. Staff was very friendly. I would definitely stay here again.
Stayed 2 nights in May 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/20
Good day, Adam!Thank you for sharing your wonderful experience with us.We're truly grateful for your detailed and positive feedback. Your thorough review of our clean rooms and clean, accessible breakfast area highlights the aspects of our hotel that we take great pride in, and we're thrilled to have met and exceeded your expectations in those regards.Your comments about our hotel's convenient location and great staff are greatly appreciated, and we're thrilled to have left such a positive impression on you.We can't wait to have the pleasure of welcoming you again and providing you with another excellent stay.

8/10 Good

Nancy

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to walk in and out of the room with my dog. Only thing negative was a small smell of cigarette odor in the room.
Stayed 1 night in May 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/19
Thank you for taking the time to leave a review, Nancy!Your comments about our convenient drive-up, pet-friendly room options are greatly appreciated. We strive to create a home-away-from-home experience for all our guests, including those with furry companions.Please accept our sincerest apologies for the cigarette odour concerns you encountered during your stay. We understand the importance of a clean and smoke-free environment; your feedback is essential. Rest assured that we're taking your feedback seriously and implementing measures to prevent similar occurrences.We hope to have the opportunity to welcome you back in the future for an even better experience.

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby and breakfast area was clean and well decorated. This is the first time we received a call from the front desk to ask if we were satisfied with our room. The staff were very friendly and helpful. The room floors were carpeted and showed their age. The bed was very comfortable and the bathroom was well stocked; nice and clean. Great value for the money.
Stayed 1 night in May 2024
Response from Sabine Antigua, Guest Relations Coordinator on 2024/5/15
Thank you, Elaine, for your positive review!Your detailed and positive comments have made our day! We're thrilled to hear that our clean accommodations, considerate staff, comfortable bed and well-stocked bathroom exceeded your expectations.We're also delighted to hear that you found our rates to be a great value for the quality of service and amenities provided. Ensuring our guests feel they've received excellent value for their money is a priority for us, and we're thrilled that you felt this way.We also note that you mentioned the age of our room floor carpets and apologize for any disappointment this has caused. Your feedback is invaluable, and we'll work to ensure that all aspects of your stay meet the expectations of our guests.We look forward to the opportunity to welcome you back in the future for another excellent stay.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sabine Antigua, Guest Relations Coordinator on 2024/5/15
Thank you for taking the time to leave a rating, Susan! We're pleased to hear that you had a positive stay with us and look forward to welcoming you back for an even better experience.

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sabine Antigua, Guest Relations Coordinator on 2024/5/15
Thank you for taking the time to leave a rating, Floyd! We're pleased to hear that you had a positive stay with us and look forward to welcoming you back for an even better experience.

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and very friendly
Stayed 1 night in May 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/10
Good day, Sally!Thank you for sharing your wonderful experience with us!We're delighted that our staff made your experience memorable. We are committed to providing personalized and attentive service, and we are grateful for your acknowledgment.We look forward to the opportunity to welcome you back in the future for another excellent stay.

6/10 Okay

Evan

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/10
Thank you for taking the time to leave a review, Evan!We strive to provide exceptional service, and we're thrilled to have met your expectations overall. We look forward to the opportunity to welcome you back soon for an even more exceptional stay.

8/10 Good

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in May 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/10
Thank you, Jeffery, for your positive review!We're thrilled to receive your positive feedback from you. It's truly rewarding to know that our hotel was enjoyable.Providing an exceptional stay to our guests is something we strive for, and we're pleased to hear that we met your expectations.We are looking forward to welcoming you back soon.

8/10 Good

diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean well kept property
Stayed 1 night in May 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/10
Good day, Diane!Thank you for taking the time to share your experience with us.We're glad to have contributed to your positive experience by providing a clean and modernized environment. We take great pride in delivering memorable experiences, and we're delighted we have exceeded your expectations.We look forward to the opportunity to welcome you back in the future for another excellent stay.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to have drive up rooms.
Stayed 1 night in May 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/10
Thank you for your rating, James, and wonderful feedback!Your detailed and positive comments have made our day! We're thrilled to hear that our drive-up rooms exceeded your expectations.We look forward to the opportunity to welcome you back soon for another delightful experience.

8/10 Good

Katie

Traveled with family
Carpet with lots of spots on it. Would be better if it was hard wood floors ( drive up room )
Stayed 1 night in May 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/10
Thank you for taking the time to leave a review, Katie!Your feedback is invaluable to us, and we're pleased to see that your stay was enjoyable overall.We're sorry that the dirty carpet in your room affected your stay. Your satisfaction is important to us, and we'll take immediate action to properly maintain our carpet to ensure a more pleasant experience for our guests.We are looking forward to welcoming you back soon.

10/10 Excellent

kim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to casino
Stayed 1 night in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/10
Good day, Kim!Thank you for taking the time to share your experience with us.We're thrilled that our hotel served as a convenient location for you during your travels through Moncton. Your satisfaction is our priority, and we're glad we could meet your expectations.We look forward to the opportunity to welcome you back soon for another delightful experience.

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot for a girls getaway. Enjoyed our stay and the great breakfast 😀
Stayed 1 night in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/10
Good day, Trudy!Thank you for sharing your wonderful experience with us!We're absolutely delighted to read our hotel served as a perfect girls gets away, your detailed and positive review reinforces our commitment to providing exceptional service and ensuring that each guest has a truly memorable stay with us.Thank you for your positive feedback about our breakfast options. We believe that a good breakfast sets the tone for the day, and we're glad you found ours to your liking.We look forward to the opportunity to welcome you back in the future for another excellent stay.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick. Staff is knowledgeable And friendly. Room is comfortable and clean.
Stayed 1 night in May 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/10
Good day, Lisa!Thank you for taking the time to share your experience with us.We’re delighted for you taking the time to share such detailed and positive feedback. Your comments about our knowledgeable hospitality orientated staff are incredibly warming to know, and we're delighted to have provided you with a memorable stay.Thank you for recognizing the hard work of our housekeeping team on the cleanliness of your room. We are committed to maintaining exceptional cleanliness standards.We look forward to the opportunity to welcome you back in the future for another excellent stay.

10/10 Excellent

Luke

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick access to the highway, as I was heading to an early morning flight
Stayed 1 night in May 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/19
Good day, Luke!Thank you for taking the time to share your experience with us.It's wonderful to hear that our hotel's convenient location met your needs of being close to the trans-Canada highway, giving easy airport travel. We aim to provide a convenient and welcoming environment for all our guests.We look forward to welcoming you back anytime you're in Moncton!

6/10 Okay

Shannon

Stayed 1 night in May 2024

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/10
Thank you, Matthew, for your positive review!It's wonderful to know that you had a positive experience during your stay.We can't wait to have the pleasure of welcoming you again and providing you with another excellent stay.

8/10 Good

Kris

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
I was traveling with an 80 year old, and the property does not have an elevator. The hotel was unable to accommodate a ground floor room, so this was extremely inconvenient. Overall the property was adequate for our needs.
Stayed 1 night in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/2
Good day, Kris!It's wonderful to hear that your stay was overall satisfactory. We aim to provide a comfortable and enjoyable experience for all our guests, and we're pleased we could contribute to a positive for you.However, we do apologize for any inconvenience caused by our location not having an elevator and not being able to provide you with a ground-floor room. We understand how frustrating this must have been for you. Rest assured, your feedback is taken seriously, and we're committed to ensuring our accommodations reflect the high standards our guests deserve. We look forward to the opportunity to welcome you back soon for an even more delightful experience.

10/10 Excellent

barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/2
Thank you, Barry, for your positive review!We appreciate your feedback and are glad you had a positive experience during your stay with us. We can't wait to have the pleasure of welcoming you again and providing you with another excellent stay.

10/10 Excellent

SUSAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel many times when we're in Moncton. The rooms are nice, convenient parking and the staff are very accommodating. We will stay there again :)
Stayed 1 night in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/2
Good day, Susan! Thank you for your positive feedback about your stay at our hotel while travelling through Moncton. We understand the importance of a restful stay during a journey, and we're pleased we could provide that for you.Your detailed and positive review has made our day! We're delighted to have provided you with a fantastic stay with our convenient parking spaces, accommodating staff and nice rooms. It's wonderful to hear that our efforts to provide exceptional service and amenities have not gone unnoticed.We can't wait to have the pleasure of welcoming you again and providing you with another great experience.

10/10 Excellent

Lana

Clean, easy, nice hot breakfsst
Stayed 1 night in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/2
Good day, Lana!Thank you for sharing your wonderful experience with us!We're delighted to know that you found the whole process to be easy and our rooms met your expectations in terms of cleanliness and comfort. Our team prioritizes maintaining high cleanliness standards.Your comments about our breakfast are greatly appreciated. We strive to offer a variety of options to cater to different tastes and dietary needs, and we're pleased it met your expectations.We look forward to the opportunity to welcome you back in the future for another excellent stay.

10/10 Excellent

Lexie

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/2
Good day, Lexi!We're thrilled to hear that you had such a good stay with us! Your positive comment about our hotel is fantastic to hear. We strive to create a friendly and hospitable atmosphere, and it's rewarding to know that our efforts have been appreciated by you.We look forward to the opportunity of welcoming you back for another delightful experience.

10/10 Excellent

darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/2
Good day, Darlene!We're so pleased that you had such an excellent time at our hotel overall!We are looking forward to welcoming you back soon.

10/10 Excellent

Darlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Loved how close it was to different things. Will definitely stay there again!!
Stayed 1 night in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/2
Good day, Darlene!Thank you for taking the time to share your experience with us.We're delighted that our staff made your experience memorable. We are committed to providing personalized and attentive service, and we are grateful for your acknowledgment.It's wonderful to hear that our hotel met your needs with its near by amenities. We strive to offer a convenient location and comfortable accommodations for travellers passing through the area. We look forward to the opportunity of welcoming you back for another delightful experience.

10/10 Excellent

Brent, St Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will definitely stay here again
Stayed 2 nights in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/2
Good day, Brent!Thank you for taking the time to share your experience with us.We're absolutely delighted to read your positive review on our hotel, it reinforces our commitment to providing exceptional service and ensuring that each guest has a truly memorable stay with us.We look forward to the opportunity of welcoming you back for another delightful experience.

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/4/24
Thank you, Shayne, for your perfect rating and sharing your experience with us! We are pleased to hear that you enjoyed our hotel and its location. Your satisfaction is important to us. We look forward to welcoming you back for another pleasant stay soon!

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
lovely accommodations
Stayed 1 night in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/4/24
Good day, Kim! Thank you for choosing to stay with us and for taking the time to share your review. We're thrilled to hear that you found your stay to be lovely and accommodating. Providing exceptional service to our guests is at the core of what we do, and we're delighted we were able to make your stay memorable. We truly appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future.

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 1 night in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/4/24
Good day, Shayne!Thank you for sharing your experience with us. We're pleased to hear that you enjoyed our excellent hotel, We hope to have the pleasure of welcoming you back for another exceptional stay in the future.

10/10 Excellent

Tania

Liked: Staff & service, amenities, property conditions & facilities
easy access to room and check in quick
Stayed 1 night in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/4/24
Good day, Tania! Thank you for choosing to stay with us and for sharing your experience. We're delighted to hear that you found your room to have an easy-access entry and that you enjoyed our quick check-in. we're pleased that we met your expectations in this regard. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another pleasant stay soon.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/4/24
Thank you, Greg, for your feedback! We are pleased to hear that your stay with us was enjoyable and that you liked our location, Providing a pleasant experience for our guests is our top priority. We appreciate your review and can't wait to welcome you back for another great stay in the future.

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
nice place to stay,quiet and clean.
Stayed 2 nights in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/4/24
Good day, Gilbert! Thank you for choosing to stay with us and for sharing your experience. We're delighted to hear that you had a great experience with our hotel.Maintaining great customer service is a top priority for us, and we're pleased to know that we met your expectations with cleanliness and its quiet atmosphere! Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another pleasant stay soon

10/10 Excellent

Louisette

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/4/24
Thank you, Louisette, for your review! We are glad to hear that everything was good during your stay with us and that you received excellent service. Your satisfaction is important to us, and we are pleased that you found your experience to be a positive one. We appreciate your feedback and can't wait to welcome you back for another great stay soon.

10/10 Excellent

Debbie

Stayed 1 night in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/5/13
Thank you, Debbie, for your perfect rating!!We appreciate your feedback and are glad you had a positive experience during your stay with us. We can't wait to have the pleasure of welcoming you again and providing you with another excellent stay.

10/10 Excellent

Lynda

Traveled with group
Liked: Cleanliness
Friendly staff and nice sitting area
Stayed 1 night in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/4/24
Good day Lynda, We appreciate you taking the time to provide feedback on your recent stay. It is fantastic to hear that you were pleased with the service provided by our team and that you found our lobby to be nice. Your satisfaction is our priority, and we are grateful for your positive comments. We look forward to the opportunity to host you again in the future.

10/10 Excellent

Rajsatinder

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/4/24
Good day, Rajsatinder, Thank you for taking the time to share your feedback. We are thrilled to hear that you received very friendly customer service by our team. Your satisfaction is important to us, and we appreciate your positive comments. We hope to have the pleasure of welcoming you back for another great stay in the future.

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed mattress was uncomfortable. Hotel staff were friendly and helpful.
Stayed 1 night in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/4/24
Good day, Wayne, We appreciate you taking the time to share your feedback with us. It is wonderful to hear that you found our hotel staff to be friendly and helpful. Ensuring great customer service to our guests is always a top priority for us, and we are glad to know we succeeded in providing that for you. Additionally, we do apologize to hear that you found our mattress uncomfortable during your stay. Your satisfaction is important to us, Thank you for choosing to stay with us and we look forward to hosting you again soon!

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is first rate.
Stayed 1 night in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/4/24
Thank you, Mary, for taking the time to leave a wonderful rating. We are glad to hear that you had a satisfactory experience during your visit. We hope to have the pleasure of hosting you again soon for another excellent stay. Thank you for your patronage and your feedback.

8/10 Good

marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice close to casino
Stayed 1 night in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/4/24
Good day, Marc! Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our hotel to be nice during your stay and that our hotel met your expectations of being close to the casino. Your satisfaction is our top priority, and we appreciate your kind feedback. We hope to have the pleasure of welcoming you back for another excellent stay in the future.

8/10 Good

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Vanessa Buchanan, Guest Relations Coordinator on 2024/4/24
Good day, Blair, Thank you for taking the time to leave us your rating, Providing efficient service is important to us, and we are pleased that we could meet your expectations in this aspect. We appreciate your feedback and look forward to welcoming you back on your next visit.