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Reviews of Neptune Diving Resort Moalboal

3 out of 5
Neptune Diving Resort Moalboal
Panagsama Beach, Moalboal, Cebu

Reviews

8.4

Very Good

Rating 10 - Excellent. 18 out of 39 reviews" "
Rating 8 - Good. 13 out of 39 reviews" "
Rating 6 - Okay. 5 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 2 out of 39 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

JAMES, Sierra Vista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NO TV's in the room.....so if you like tv....you will be lacking at this place, and getting there you have to go down road that's VERY despicable, full of potholes and mud, but once there the place was nice and so were the people, and the town.....GREAT RESTAURANTS EVERYWHERE!! This place has grown over the last 5 or 6 years...hardly even recognize it anymore, but its improved so much....still fun, and a great place for expats to vacation!!
Stayed 1 night in Jan 2024

10/10 Excellent

Delmas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and always go beyond what is expected.
Stayed 5 nights in Mar 2024

10/10 Excellent

DEEPAK KUMAR

Traveled with group
Liked: Amenities, property conditions & facilities
We stayed in the third floor. No lift, for drinking water we have to climb down all the way down after a long day of trekking. Front office will be closing by evening.
Stayed 2 nights in Jan 2024
Response from jesper on 2024/2/18
Thank you for you very kind review of our resort.

8/10 Good

Robert, Blanchard

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and friendly staff. Great location and fair prices
Stayed 2 nights in Jan 2024
Response from jesper on 2024/2/18
Thank you for you very kind review of our resort.

8/10 Good

Ken

Liked: Amenities
Stayed 2 nights in Jan 2024
Response from jesper on 2024/2/18
Thank you for you very kind review of our resort.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great diving just across the road. The resort restaurant was very good.
Stayed 8 nights in Jan 2024
Response from jesper on 2024/2/18
Thank you for you very kind review of our resort.

6/10 Okay

Tim

Liked: Cleanliness, staff & service
It’s loud. Roosters. Cats. Neighbors. Grounds need the trash picked up. But I am not a diver. Makes a difference
Stayed 2 nights in Sep 2023
Response from Jeppe on 2023/9/24
Thank you for you review.

10/10 Excellent

Tim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing location and stay.
Stayed 3 nights in Apr 2023
Response from Jesper on 2023/5/7
Thanks for your kind review

4/10 Poor

Victor

Liked: Cleanliness, amenities, property conditions & facilities
My room was overbooked and was told at first that I didn’t check out, then I was told that the the room was over booked. I had to pack all my things and move to another room that was exactly the same trypsin of room I was in. It was the inconvenience of having to pack up my things with an hour while I was rushing because I had a tour to get to. Plus, there was a sort in the buildings wiring and some rooms had no electricity for around an hour, no issue just a fast fix and it was up and running.
Stayed 4 nights in Apr 2023
Response from Jesper on 2023/4/10
Hello Victor!This is not an overbooking! This is how Expedia book your room for you. When there is no continuous stay in one room, this how they book you inside. Because in their world there are vacancies, but they do not check if these vacancies are continuous stay in one room. Or if you have to change room after and day or two. I am sorry that this happened to you. Next time make sure you have continuous stay in one room after your booking is made.

2/10 Terrible

Michael

Stay awake all night to the serenade of roosters crowing and dogs barking. Tranquility NOT
Stayed 2 nights in Mar 2023
Response from Jesper on 2023/3/25
Sorry to hear that. But this is the Philippines with its roosters and dogs everywhere. So it is not only our place who suffers from this. Most places suffers from the same ordeal. Anyhow i will try my best to address this issue to the surrounding area were we are.

6/10 Okay

christine

Response from Jesper on 2023/4/10
What seems to be the problem?We cannot help you if you do not tell us whats wrong.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful spot to sit back, chill and meet people, great value for money

8/10 Good

warren

Stayed 2 nights in Nov 2022

10/10 Excellent

Sophia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms. The room and sheets smelled very fresh. Walking distance from the bars and loud music but on the quiet end of the strip so you don't hear them when trying to sleep. Nice staff, good breakfast - diving was also great
Stayed 3 nights in Sep 2022
Response from Jesper on 2022/9/18
Thank you for your kind review of our resort

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Friendly staff, but below party accommodation
Hotel is steps from most popular bar in town, which can be good or bad depending on opinion. On Saturday night, music and talking can be easily heard in rooms well past midnight. 2 top sheets were all that was provided for "covers " and they were folded on bed upon check-in (bed was not made).
Stayed 2 nights in Feb 2020
Response from Carla on 2020/3/5
We are sorry for the inconvenienced during your stay. We only provide 2 cover sheets in each rooms. We prefer to fold the sheets on top of the bed than to have it cover on.

2/10 Terrible

Verified traveler

Stayed 2 nights in Jan 2020
Response from Carla on 2020/3/6
Thank you for the review!

6/10 Okay

roland john

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 7 nights in Jul 2019
Response from Jesper on 2019/9/12
Thank you very much.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. A little noisy.
Really enjoyed this hotel and will be back when visiting Moalboal. It’s a good budget option for this looking to save. The only thing to note is that the area is noisy. The restaurant attached opens early and they grind coconuts on the hotel building starting at 9am. Additionally, there’s a bar across the street that can’t be quite noisy as well. We were out and about everyday so this didn’t bother us too much but we felt it was something every visitor should know to ensure they book the best hotel for their situation.
Stayed 3 nights in May 2019

10/10 Excellent

nir, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place, great location
the room was exellent. clean, hot water at the private bathroom. good air condition ana wifi. location at the turist's center and 20 meter from the beach. recaption open from 9:00 to 17:30, it can be a problem.
Stayed 1 night in Mar 2019

10/10 Excellent

StiN, SeouL

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom interior was sensational, and overall clean.
Stayed 2 nights in Oct 2018
Response from Jesper on 2018/10/18
Thank you very much for your nice review.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room. Perfect base for diving.
Great place to start and dive. Room was clean and air-conditioned and ceiling fan worked well. Right over the dive shop so you can just roll downstairs in the morning and be ready to dive in ten seconds. Good food options nearby. Helpful staff.
Stayed 3 nights in Oct 2018
Response from Jesper on 2018/10/18
Thank you very much for your kind review.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience for the cost 10/10
Stayed 3 nights in Jul 2018
Response from Jesper on 2018/8/2
Thank you very much for your kind review! Hope to see you again in the future...

8/10 Good

Wataru

Traveled with group
Liked: Staff & service
併設されているレストランが、時間にルーズで、時間通りに開店しない事があった。また、ランチを頼んでも、食事が出てくるのに1時間かかった。また、近くのお店が夜中の2時頃まで騒いでいるので、神経質な方は大変かもしれません。 ダイビングのインストラクターは、非常にフレンドリーで 感じが良い。 施設は、この金額なら仕方ないと思います。
Stayed 4 nights in Feb 2024
Response from jesper on 2024/2/18
Thank you for you very kind review of our resort.

10/10 Excellent

Arild Magne

Stayed 4 nights in Jun 2023
Response from Jeppe on 2023/7/8
Thank you very much for your kind review.

8/10 Good

KAZUKI

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in May 2023
Response from Jesper on 2023/5/15
Thank you for your kind review.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Sukellus hotelli hommat hoitu hotellilla kävely veneelle. MIINUS Sänkyissä ei peittoja vain lakanat JA WIFI EI TOIMI kuin yleistiloissa. Molemmat kävin läpi henkilö kunnan kanssa..
Stayed 4 nights in Mar 2023
Response from Jesper on 2023/4/10
Thanks for your kind review

10/10 Excellent

catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon hôtel
très bine placé pour la plongée et le snorkeling, les bancs de sardines sont accessibles très rapidement depuis la ''plage''. Le personnel est très sympathique, juste un bémol pour le bruit des bars la nuit, mais apparemment cela va être solutionné sous peu. Propreté impeccable!
Stayed 2 nights in Mar 2020
Response from Carla on 2020/3/15
Soon we will have a solution of the loud noise at the bars. We are glad how you like the convenience during your stay in our hotel! Thank you for the review!

10/10 Excellent

YOUNG JU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
바다앞 위치 좋고 가성비 좋은 숙소~
묵었던 9번방은 답답함도 없고 산뜻한 컨디션이었어요~ 수압도 좋고 에어컨도 시원~^^ 침구도 깨끗하였음 숙소 바로앞이 바다라서 수영도 바로바로~ 근처 식당도 자유롭게 이용할수 있어서 위치도 좋았답니다~^^
Stayed 2 nights in Dec 2019

8/10 Good

Marcelo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um bom hotel.
Localização muito boa do hotel.
Stayed 1 night in Dec 2019

10/10 Excellent

ByungSoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
일단 음식점이랑 해변가가 바로 옆이여서 좋았고 또한 장비(프리다이빙) 를 세척할수 있어서 너무 좋았습니다. 소음에 잠을 못자는 사람에게는 권하지는 않지만 칠리바도 바로 앞이고 3층을 이용했는데 뷰가 너무 멋졌습니다
Stayed 4 nights in Oct 2019
Response from Jesper on 2019/11/30
Thank you for your kind review!

10/10 Excellent

Berna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel für Tauchen und Schnorcheln
Wie waren nur für 3 Nächte dort. Sehr saubere Zimmer. Sehr nette und hilfsbereit sind die Personal.Lage ist auch gut.Tauchen sowie Schnorcheln vor dem Hotel .Nur ein Nachteil ist konnte ab 02:00 einschlafen ,weil vor dem Hotel gibt ein „Chili Bar“ und dort war sehr laute Musik .
Stayed 3 nights in Sep 2019
Response from Jesper on 2019/9/12
Thank you for your kind review!

10/10 Excellent

Raphael, Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
le Personnel et le management de l’hotel est tout simplement au top. Le resto au dessus du centre de plongee est super et pas cher. Les chambres sont propres, bien aménagée. La salle de bain est fonctionnelle, l’eau est chaude... bref c’est impeccable.
Stayed 6 nights in Aug 2019
Response from Jesper on 2019/9/12
Thank you for your kind review!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
늦은밤 체크인.직원교육 똑바로 시켜야.
토요일 체크인이였는데 방이 없다고 밤에 쌩쇼를 하고 다른방 구해서 자고 그다음날 아침에 체크인했다.숙소 가드 친구들이 내방을 사용한거 같다.리조트 매니져도 황당해 했고 나도 황당했지만 기분 망치기 싫어서 그냥 헤프닝으로 넘겼다.다시는 이런일이 없어야 한다.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ziemlich im Zentrum von vielen Bars, d.h. Am Abend bis nachts noch sehr laute Musik. Wer es ruhig mag ist hier falsch. Dafür sehr Strandnah. Viele Schildkröten am Hausriff und der Sardinen - run. Viele Boote aber auch.
Stayed 3 nights in Apr 2019

8/10 Good

Solveig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Jesper on 2018/8/9
Thank you for your nice review. Please come again.

8/10 Good

Solveig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dykke/snorkle super hotel
Central placering midt i dykkerparadiset med dykkefaciliteter, restaurant ovenpå og barer omkring. Rent og pænt. Nye værelser. Eneste ulempe er at der ikke er opholdsområde hverken på hotellet eller i området , hvor man kan nyde morgensolen. Ingen liggestole. Ellers er alt fint
Stayed 3 nights in Jul 2018
Response from Jesper on 2018/8/2
Thank you very much for your kind review! Hope to see you again in the future...

8/10 Good

YUCHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體來說還算不錯
環境乾淨，服務周到，對面是酒吧，喜歡喝酒的朋友會很開心，但對於我早睡的人會覺得很吵。
Stayed 4 nights in Jul 2018
Response from Jesper on 2018/7/10
Thank you for your kind review.

8/10 Good

toshikazu, 神奈川県の箱根

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
初めてのモアルボアル
セブからバンで４時間もかかってしまいましたが（工事渋滞の為）、とても快適なホテルでした。先ずは清潔感があります。シャワー・トイレも問題なく最高でした。自分としては、レストランのイメージがイマイチ（味付け・品質）という感じを受けましたが、次回も必ずお世話になりたいと思いました。
Stayed 2 nights in Jun 2018
Response from Jesper on 2018/7/3
Thank you Toshikazu for your kind review of Neptune Diving Adventure Resort. Hope to see you again in the future...