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貝斯特韋斯特格林威爾酒店的評分

2.5 out of 5
貝斯特韋斯特格林威爾酒店
105 S Main St, Moab, UT

評論

8.4

非常好

10 分，有夠讚；1000 則評論中有 457 則" "
8 分，不錯哦；1000 則評論中有 361 則" "
6 分，一般般；1000 則評論中有 100 則" "
4 分，不太好；1000 則評論中有 55 則" "
2 分，很糟糕；1000 則評論中有 27 則" "

8.6/10

整潔度

8.8/10

員工素質

8.4/10

設施服務

8.4/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Robert

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I feel comfortable here
於 2024 年 2 月住了 1 晚
Kim 於 2024年2月19日回覆
Thank you Robert, We're happy you enjoyed your stay and felt comfortable with us

8/10 不錯哦

WEIQIANG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店干净安全，床还舒服的
总体而言，还可以。房间床还舒服的

10/10 有夠讚

Susin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean.
於 2024 年 5 月住了 1 晚
Kim 於 2024年5月10日回覆
Thank you Susin for the Awesome Rating! We're happy you enjoyed your stay

10/10 有夠讚

George

喜歡：住宿環境和硬體
Front desk person was a great help
於 2024 年 5 月住了 1 晚
KIM 於 2024年5月7日回覆
Thank you George, We're happy you enjoyed you stay!

10/10 有夠讚

Sarah，Longview

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Hot tub
於 2024 年 4 月住了 2 晚
Kim 於 2024年4月29日回覆
Thank you Sarah, We're happy you enjoyed your stay.

10/10 有夠讚

JUDY

於 2024 年 4 月住了 1 晚
Kim 於 2024年5月3日回覆
Thank you Judy!

8/10 不錯哦

James

於 2024 年 3 月住了 6 晚
Kim 於 2024年4月28日回覆
Thank you James!

8/10 不錯哦

Casey，North Royalton

於 2024 年 3 月住了 2 晚
Kim 於 2024年4月3日回覆
Thank you Casey

6/10 一般般

Kalen

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Conveniently located in the strip of Moab.
於 2024 年 3 月住了 2 晚
Kim 於 2024年4月1日回覆
Thank you Kalen, We appreciate your feedback.

10/10 有夠讚

Michaela

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I loved that it was right downtown and we could walk to all the shops and jeep shows. It was clean and quiet and the beds were comfortable
於 2024 年 3 月住了 5 晚
Kim 於 2024年3月30日回覆
Thank you Michaela, We're happy you enjoyed your stay and appreciate the feedback

10/10 有夠讚

Gary

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice, helpful people. Very clean. Nice breakfast. Quiet, even though it is on the main road. Convenient walking distance to shops and restaurants. Highly recommend this hotel.
於 2024 年 3 月住了 5 晚
Kim 於 2024年3月29日回覆
Thank you Gary, We're delighted that you enjoyed your stay. We would love to welcome you back if ever visiting our beautiful little town again

10/10 有夠讚

Miikayla

情侶出遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Moab is always a treat and this place was amazing! Will stay here again while coming through.
於 2024 年 3 月住了 1 晚
Kim 於 2024年3月16日回覆
Thank you Miikayla! We're happy that you enjoyed your stay, We would love to have you back anytime :)

10/10 有夠讚

Allan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property. Very nice staff. Will stay again.
於 2024 年 3 月住了 2 晚
Kim 於 2024年3月14日回覆
Thank you Allan! We're glad you enjoyed your stay and would love to have you back anytime

10/10 有夠讚

Erik

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Kim 於 2024年3月15日回覆
Thank you Erik!

10/10 有夠讚

Kenneth

喜歡：整潔度、員工素質和住宿環境和硬體
Staff went above and beyond on multiple occasions. Location can't be beat, easy to walk to dinner without having to drive after a long day out. I'd stay here again without question. Much better than what you'd expect from a Best Western.
於 2024 年 2 月住了 2 晚
Kim 於 2024年2月20日回覆
Thank you Kenneth! We're delighted that you enjoyed your visit with us and would love to have you back for any of your future adventures to the area

6/10 一般般

Vivien

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Room for improvement required Breakfast 1) Quality of scrambled eggs & hash brown not good 2) Yogurt taste & look more like sorbet 3) Cereal packaging hard to open Bath products 1) Small bottles of shampoo & conditioner hard to open 2) Should provide small bottle of body shower also Likes 1) Ground floor room makes it easy to move in & out, and load & unload luggage 2) The inn is in a central location to walk to retail shops & restaurants/diners/cafes 3) Free carpark with enough parking spaces
於 2024 年 2 月住了 3 晚
Kim 於 2024年2月19日回覆
Thank you Vivien, We appreciate your feedback.

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Room is small and dark, located in a breezeway between the office and first floor rooms was like a dungeon. Hotel was clean and staff were great. Pool and ice machine were closed for the winter
於 2024 年 1 月住了 2 晚
Kim 於 2024年1月30日回覆
Thank you, We appreciate your feedback. I apologize that the pool is seasonal, but we do still have the hot tub that is open year round. As well as the Ice machines. Where they are located out side, we do need to have them winterize to keep them from freezing. We do however have a Ice machine in the breakfast area that the front desk is able to get for you. I apologize if the they did not let you know about this. I will address this with my staff (the importance of letting our guests know about our amenities) I am happy to hear that you enjoyed our cleanliness and friendly staff.

8/10 不錯哦

Jeffrey

喜歡：員工素質、住宿環境和硬體和客房舒適度
Very nice
Nicest motel I’ve ever stayed at. Very nicely appointed lobby and breakfast area. Updated rooms. Bathroom could stand a good bleaching as evidence of mold starting, but overall nice room.
於 2024 年 1 月住了 5 晚
Kim 於 2024年1月16日回覆
Thank you Jeffrey, We're delighted that you enjoyed your stay with us. We appreciate the heads up and we will take care of that directly. Thanks again, Safe Travels

10/10 有夠讚

Ingir

於 2023 年 12 月住了 2 晚
Kim 於 2024年1月30日回覆
Thank you Ingir, We're happy you enjoyed your stay with us

6/10 一般般

Joshua

情侶出遊
喜歡：員工素質
3 stars
Alan 於 2024年2月9日回覆
Thanks for your feedback Josh.

10/10 有夠讚

Gerardo

於 2023 年 12 月住了 1 晚
Kim 於 2023年12月27日回覆
Thank you Gerardo, We're happy you enjoyed your stay.

8/10 不錯哦

Alessandra

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Kim 於 2023年12月27日回覆
Thank you Alessandra, We're happy you enjoyed your stay.

10/10 有夠讚

tedi

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Kim 於 2023年11月29日回覆
Thank you Tedi, We're happy you enjoyed your stay.

8/10 不錯哦

Nancy

於 2023 年 11 月住了 3 晚
Kim 於 2023年12月27日回覆
Thank you Nancy, We're happy you enjoyed your stay.

10/10 有夠讚

Brian

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent staff and location
於 2023 年 11 月住了 1 晚
Kim 於 2023年11月17日回覆
Thank you Brian! We're happy that you enjoyed your stay. We would love to see you back for any future visits to our beautiful little town

10/10 有夠讚

Lea

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We've stayed there for years. It's always our first choice.
於 2023 年 11 月住了 1 晚
Kim 於 2023年11月20日回覆
Thank you Lea, We're happy that you enjoy you time with us. We appreciate your loyalty

10/10 有夠讚

Susan，Durango

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This property is in a great location in downtown Moab. Right on the main street but quiet because the rooms are off the street. You can walk to all the shops and restaurants. Rooms and facilities are new, clean and very comfortable. I will stay there again next time I'm in Moab.
於 2023 年 11 月住了 3 晚
Kim 於 2023年11月13日回覆
Thank you Susan. We're happy that you enjoyed your stay and would love to see you back anytime!

10/10 有夠讚

Brian

於 2023 年 11 月住了 1 晚
Kim 於 2023年11月30日回覆
Thank you Brian, We're happy you enjoyed your stay.

10/10 有夠讚

Jeremiah

於 2023 年 10 月住了 1 晚
Kim 於 2023年11月20日回覆
Thank you Jeremiah, We're happy you enjoyed your stay.

2/10 很糟糕

Pooja

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I had terrible stay at the property. I booked the property on the basis of close proximity to the Arches National Park. We checked in late and floor from upstairs was creaking and we did not get good night sleep. We woke up early to leave for the national park and there was no hot water as heater was broken. This one was one of the most uncomfortable visit. I will not recommend this hotel for anyone.
於 2023 年 10 月住了 1 晚
Kim 於 2023年10月24日回覆
We're are sorry that we did not provide you with a better experience Pooja.

10/10 有夠讚

Mary

於 2023 年 10 月住了 4 晚
Kim 於 2023年11月13日回覆
Thank you Mary

8/10 不錯哦

William

喜歡：整潔度
於 2023 年 10 月住了 3 晚
Kim 於 2023年10月13日回覆
Thank you William!

4/10 不太好

Arnol

商務旅客, 家庭旅遊
They gave my king room away..,,
於 2023 年 10 月住了 1 晚
Kim 於 2023年10月10日回覆
I do apologize Arnol, I felt bad that we were not able to keep you the king room. When you booked your reservation we were already sold out of the Kings and the 2 way interface somehow let it book for the King. I was hoping we would of had a cancellation so that we could change you back to the King room. Unfortunately we did not.

10/10 有夠讚

Shane

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Kim 於 2023年10月2日回覆
Thank you Shane! We're happy you enjoyed your stay

8/10 不錯哦

CHARLES

喜歡：整潔度、員工素質和住宿環境和硬體
The mattress was old and saggy
於 2023 年 9 月住了 1 晚
Kim 於 2023年9月26日回覆
Thank you Charles, We appreciate your feedback. I am sorry that our brand new Serta pillow top beds (as of April 2023) didn't meet your personal expectations.

6/10 一般般

Bill

情侶出遊
喜歡：員工素質
Was underwhelmed.
Kim 於 2023年9月20日回覆
Thank you Bill for your feedback. I'm sorry we didn't provide you with a superior experience.

6/10 一般般

Martyn

喜歡：整潔度
Good hotel in a great location
於 2023 年 9 月住了 3 晚
Kim 於 2023年9月8日回覆
Thank you Martyn, We're happy you enjoyed our Great Location:)

8/10 不錯哦

James

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Front desk helpful. Nice breakfast area. Could use a little more hot food variety but was adequate. Kim at frtdesk great.
於 2023 年 9 月住了 2 晚
Kim 於 2023年9月8日回覆
Thank you James, We appreciate your feedback and are happy you enjoyed your stay.

2/10 很糟糕

Krista

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
After camping in Moab for 3 nights this was supposed to be our nice chill night to just veg out and get clean before heading home. Not the case. The entire town of Moab was out of power for HOURS (not the hotels fault). What was annoying is that after power was fixed we could not sleep due to the super bright fire lights going off ALL NIGHT LONG in our room. We passed by other hotels and they were not flashing. It was ridiculous!
於 2023 年 8 月住了 1 晚
Kim 於 2023年8月9日回覆
We're so sorry Krista that we did not provide a better experience for you. I'm not sure why the flashers did not go off in your room when the power was restored. If anything like that happens at future stays, please contact the front desk so that they could look into it right away or have moved you to a different room. I understand it's inconvenient. But we truly want our guests to have a great experience.

8/10 不錯哦

Andrea，Tempe

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 4 晚
Kim 於 2023年7月20日回覆
Thank you Andrea:)

10/10 有夠讚

Vinh

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Gold tile
Room is clean. Front desk staff was friendly and helpful.
於 2023 年 7 月住了 1 晚
Kim 於 2023年7月18日回覆
Thank you Vinh, We're happy your enjoyed your stay :)

10/10 有夠讚

Lynn

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Good location
於 2023 年 7 月住了 2 晚
Kim 於 2023年7月7日回覆
Thank you Lynn!

10/10 有夠讚

Ronny

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Everything is Good
於 2023 年 7 月住了 1 晚
Kim 於 2023年7月5日回覆
Thank you Ronny :)

4/10 不太好

Coralia

不喜歡：整潔度和住宿環境和硬體
於 2023 年 6 月住了 2 晚
Kim 於 2023年7月5日回覆
Thank you Coralia, We're sorry we did not provide you with a superior experience.

6/10 一般般

Manoel

家庭旅遊
不喜歡：整潔度
Cleanliness could be better
Some Towels had stain
於 2023 年 7 月住了 1 晚
Kim 於 2023年7月4日回覆
Thank you Manoel, We appreciate your feedback.

8/10 不錯哦

Ericel

於 2023 年 6 月住了 1 晚
Kim 於 2023年7月18日回覆
Thank you Ericel

8/10 不錯哦

Victoria

喜歡：整潔度和住宿環境和硬體
於 2023 年 6 月住了 1 晚
Kim 於 2023年6月21日回覆
Thank you Victoria!

4/10 不太好

Ling

家庭旅遊
不喜歡：整潔度
No worth. No pool, not good service
於 2023 年 6 月住了 2 晚
Kim 於 2023年6月19日回覆
We're are sorry to hear that you were unhappy with your stay. But I am wondering if you are reviewing the correct property. Because we do have a pool and hot tub from 10am to 11pm that is fully operational.

8/10 不錯哦

Peggy

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 2 晚
Kim 於 2023年6月16日回覆
Thank you Peggy, we're happy that you enjoyed your stay:)

10/10 有夠讚

Robert

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Nice place. Great breakfast.
於 2023 年 6 月住了 4 晚
Kim 於 2023年6月13日回覆
Thank you Robert, we're delighted to know that you enjoyed your stay with us