I don’t think I’d stay here again, tired property with tired staff. Didn’t seem like management was focused on the guest experience:
All 3 ice machines broken. No signs so I asked the desk clerk. Since she said she sometimes has ice behind the desk but not tonight, it sounded like no ice for quite awhile. Unclear when it would be back
All 1st floor stair doors propped open permanently, though clearly marked “Fire door, keep closed”
Exercise room had one bike and it was completely useless. One pedal was broken. Airdyne normally has adjustable seat - I totally get where the adjustment part could be messed up by guests, but the solution was to permanently bolt it at 10-year old height. Stepper and treadmill worked ok but I can’t use those due to bad joints - I picked this place for the bike in the pic online
So two listed amenities not available
The breakfast was not good. Old hard scrambled eggs among the usual low end Continental fare. Comfort Inn much better just by offering fruit and hard boiled eggs.
Plus old school white styrofoam cups, yummy to know that peer reviewed work shows we ingest 2-3% of that styrofoam when we put a hot drink in it. Rooms provided more typical coffee cups (but no lids in rooms)
At check in, we had two rooms. But after getting first room set and signing second room docs, the clerk took a call, answered Qs, and made a reservation. Just 7-8 minutes interruption but we only had 20 sec more to finish check in