Coffee service

Reviews of Motel 6 Missoula, MT

2 out of 5
Motel 6 Missoula, MT
3035 Expo Pkwy, Missoula, MT

Reviews

8.2

Very Good

Rating 10 - Excellent. 459 out of 1000 reviews" "
Rating 8 - Good. 307 out of 1000 reviews" "
Rating 6 - Okay. 129 out of 1000 reviews" "
Rating 4 - Poor. 69 out of 1000 reviews" "
Rating 2 - Terrible. 36 out of 1000 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ronald

Traveled with partner
Property was easy to find. Good parking. Facilities were average. No breakfast/food included. bed & bedding average. A little springy mattress. Plastic glasses. Thin bedding & no bed cover. room size on small end.
Stayed 1 night in Apr 2024
Response from desk manger Virginia on 2024/4/30
Thank you for taking the time to share your comments concerning your stay with us. We strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment.I have reviewed your comments and concerns, and I want to assure you that they are appreciated and valued. We would like to thank you for your concerns in our motel and its quality and we hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team

10/10 Excellent

Justin

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and open room with plenty of walking space. Super clean. Pets welcome at no cost. Very well maintained property and extremely happy with our stay.
Stayed 1 night in Apr 2024
Response from desk manger Virginia on 2024/4/29
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team

10/10 Excellent

iinakay

Stayed 3 nights in Apr 2024
Response from General Manager Julie on 2024/4/22
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experiences. Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team

6/10 Okay

Andrew

Stayed 2 nights in Apr 2024
Response from General Manager Julie on 2024/4/22
Thank you for taking the time to tell us about your experience at our location. Your feedback is very important to us as we strive to provide superior guest experiences. We are sorry to hear that your experience did not meet that expectation. If there is ever anything we can do to help improve your stay, like bring an amenity, you can contact the desk staff anytime and we will do our best to accommodate you. Again, we are sorry that your expectations were not completely met. We appreciate you taking the time to share your concerns and we hope you will give us an opportunity to better serve you in the future.Sincerely,The Guest Experience Team

8/10 Good

Skyler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice
Stayed 1 night in Apr 2024
Response from desk manger Virginia on 2024/4/18
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team

10/10 Excellent

Jane, Gig Harbor

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from desk manger Virginia on 2024/4/18
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team

6/10 Okay

David

Just is what it is
Stayed 1 night in Apr 2024
Response from desk manger Virginia on 2024/4/16
Thank you for taking the time to tell us about your experience at our location. Your feedback is very important to us as we strive to provide superior guest experiences. We are sorry to hear that your experience did not meet that expectation. If there is ever anything we can do to help improve your stay, like bring an amenity, you can contact the desk staff anytime and we will do our best to accommodate you. Again, we are sorry that your expectations were not completely met. We appreciate you taking the time to share your concerns and we hope you will give us an opportunity to better serve you in the future.Sincerely,The Guest Experience Team

4/10 Poor

Greg

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed here multiple times, but now the WiFi service is terrible. Not functional until allow even simple internet based work. Was my last visit:(
Stayed 2 nights in Apr 2024
Response from desk manger Virginia on 2024/4/15
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We would like to apologize once more and we hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team

8/10 Good

Sarah

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from desk manger Virginia on 2024/4/8
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experiences. Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team

10/10 Excellent

Julene

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Under construction. Clean and tidy.
Stayed 2 nights in Apr 2024
Response from desk manger Virginia on 2024/4/8
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team

8/10 Good

Ariel

Stayed 1 night in Mar 2024
Response from General Manager Julie on 2024/4/25
Thank you for taking the time and sharing your experience regarding your stay. We love to hear when our guests have a great experience. We will share your review with our team to show recognition and to encourage us to always strive to improve. We would like to thank you again for sharing and we hope your next stay will be even better.Sincerely,The Guest Experience Team

10/10 Excellent

Lynda, Missoula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from desk manger Virginia on 2024/4/4
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team

10/10 Excellent

Tess

Stayed 1 night in Mar 2024
Response from desk manger Virginia on 2024/4/16
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy
Stayed 1 night in Mar 2024
Response from DO William on 2024/3/10
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team

6/10 Okay

Kenneth, Edmonds

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost perfectly basic. Room was cramped, but the bed was great and the room and hotel were very clean. Add a breakfast and this place would be practically perfect for the bargain stayer.
Stayed 1 night in Mar 2024
Response from DO William on 2024/3/10
Thank you for taking the time to share your comments concerning your stay with us. We strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment.We have reviewed your comments and want to assure you that they are appreciated and valued. We will pass on your request for breakfast to the appropriate channels for future upgrades. Thank you again for wonderful review..Sincerely,The Guest Experience Team

6/10 Okay

Carrie

Traveled with partner
Liked: Staff & service
Front desk staff very cordial and professional. Rooms and linens could use an update. lacking items such as hair dryer. Keycard not working on side door. Overall fine for short one-night stay.
Stayed 1 night in Feb 2024
Response from General Manager Julie on 2024/3/2
Thank you for taking the time to tell us about your experience at our location. Your feedback is very important to us as we strive to provide superior guest experiences. We are sorry to hear that your experience did not meet that expectation. If there is ever anything we can do to help improve your stay, like bring an amenity, you can contact the desk staff anytime and we will do our best to accommodate you. Again, we are sorry that your expectations were not completely met. We appreciate you taking the time to share your concerns and we hope you will give us an opportunity to better serve you in the future.Sincerely,The Guest Experience Team

8/10 Good

Dawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was simple but nicely decorated.
Stayed 1 night in Feb 2024
Response from desk manger Virginia on 2024/2/27
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team

10/10 Excellent

Mathieu

Stayed 1 night in Feb 2024
Response from desk manger Virginia on 2024/3/20
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experiences. Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team

6/10 Okay

Dereck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from DO William on 2024/2/26
Thank you for taking the time to share about your stay with us. We try to always provide a superior guest experience and your feedback is invaluable, as it helps us determine how well we are delivering on that commitment. We would like to say thank you again for sharing and we hope to see you in the near future.Sincerely,The Guest Experience Team

6/10 Okay

James

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
No microwave. Expedia didn't send confirmation nor receipt.
Stayed 1 night in Feb 2024
Response from desk manger Virginia on 2024/2/23
Thank you for taking the time to tell us about your experience at our location. Your feedback is very important to us as we strive to provide superior guest experiences. We are sorry to hear that your experience did not meet that expectation. If there is ever anything we can do to help improve your stay, like bring an amenity, you can contact the desk staff anytime and we will do our best to accommodate you. Fridge and microwave rooms are listed as delux online, or can be asked for during check in, if available we will be happy to upgrade at a small fee of 5. Again, we are sorry that your expectations were not completely met. We appreciate you taking the time to share your concerns and we hope you will give us an opportunity to better serve you in the future.Sincerely,The Guest Experience Team

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean
Stayed 1 night in Feb 2024
Response from General Manager Julie on 2024/2/7
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team

10/10 Excellent

JJ, Walla Walla

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight spot
Stayed 1 night in Feb 2024
Response from General Manager Julie on 2024/2/7
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team

10/10 Excellent

Suzanne

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from desk manger Virginia on 2024/2/6
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team

6/10 Okay

Jody

Liked: Cleanliness
It wasn't a remodeling stage in the air freshen fresh paint and it was signed well enough but and for the price I guess it was worth it
Stayed 1 night in Feb 2024
Response from DO William on 2024/2/3
Thank you for taking the time to tell us about your experience at our location. Your feedback is very important to us as we strive to provide superior guest experiences. We are sorry to hear that your experience did not meet that expectation. If there is ever anything we can do to help improve your stay, like bring an amenity, you can contact the desk staff anytime and we will do our best to accommodate you. Again, we are sorry that your expectations were not completely met. We appreciate you taking the time to share your concerns and we hope you will give us an opportunity to better serve you in the future.Sincerely,The Guest Experience Team

10/10 Excellent

Edmund

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property--being repainted, gorgeous, maybe one of the best I've been in...unfortunately no fridge or micro in room but available--amenities available at front desk, nicely landscaped, very friendly and articulate desk clerk,
Stayed 1 night in Feb 2024
Response from DO William on 2024/2/3
Thank you for taking the time to share your comments concerning your stay with us. We strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment.We have reviewed your comments and concerns, and we want to tell you they are very appreciated. We are working through the remodel, but there are plans to expand the fridges throughout the motel. We would like to thank you for your concerns in our motel and its quality and we hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team

6/10 Okay

stephan

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Lumpy bed and pillows. They are doing some upgrades though so after winter is over half of it should be like new . The second half nex winter. Very good service and friendly atmosphere and people.
Stayed 1 night in Jan 2024
Response from desk manger Virginia on 2024/1/30
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team

10/10 Excellent

Bonnie

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and bed comfortable. The staff was friendly and helpful. Pets are free which is a great help when traveling with a cat.
Stayed 1 night in Jan 2024
Response from desk manger Virginia on 2024/1/25
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experiences. Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team

10/10 Excellent

Aexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised.
Stayed 1 night in Jan 2024
Response from desk manger Virginia on 2024/1/25
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team

6/10 Okay

Maxine

Stayed 1 night in Jan 2024
Response from DO William on 2024/1/22
Thank you for taking the time to share about your stay with us. We try to always provide a superior guest experience and your feedback is invaluable, as it helps us determine how well we are delivering on that commitment. We would like to say thank you again for sharing and we hope to see you in the near future.Sincerely,The Guest Experience Team

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected for the brand. Check in was friendly and efficient. Room was average. Nice and warm on a very cold night.
Stayed 1 night in Jan 2024
Response from DO William on 2024/1/21
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team

10/10 Excellent

Terri

Stayed 2 nights in Jan 2024
Response from General Manager Julie on 2024/1/21
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team

10/10 Excellent

Lynda, Missoula

Stayed 2 nights in Jan 2024
Response from General Manager Julie on 2024/2/7
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experiences. Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team

10/10 Excellent

Deidre, LaGrange

Stayed 1 night in Jan 2024
Response from desk manger Virginia on 2024/1/30
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team

10/10 Excellent

Jessie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from desk manger Virginia on 2024/1/9
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experiences. Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team

10/10 Excellent

LORI, Lynnwood

Liked: Cleanliness, staff & service, property conditions & facilities
It is plenty nice especially for the price.
Stayed 1 night in Jan 2024
Response from desk manger Virginia on 2024/1/9
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A hidden Gem. Motel 6 has a bad name but THIS ONE is one of the best i've seen. The reviews did not lie. I haven't stayed at a Motel 6 in over 10 years. I'm glad I stayed at this one. Easy parking and great staff🙌
Stayed 1 night in Jan 2024
Response from desk manger Virginia on 2024/1/9
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team

8/10 Good

Joni

Liked: Cleanliness, staff & service, property conditions & facilities
Great Value but no real blankets
Loved it, especially for the price. Excellent value. My only issue was that I was cold and if I turned the heat up my husband was hot. Just a sheet and a super thin bed cover. A blanket would be a nice addition.
Stayed 1 night in Dec 2023
Response from DO William on 2024/1/7
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experiences. We are sorry that you were cold during your stay. All of our beds should have sheets, a blanket, and a comforter, so we will inform housekeeping to ensure that it is being done. Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from General Manager Julie on 2023/12/31
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experiences. Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team

4/10 Poor

Shari

Disliked: Property conditions & facilities, room comfort
Disappointed
Sink drain leaked all over the floor and the light cover over the sink fell off. No coffee pot in the room.
Stayed 1 night in Dec 2023
Response from desk manger Virginia on 2023/12/28
Thank you for taking the time to share your comments concerning your stay with us. We strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment.I have reviewed your comments and concerns, and I want to assure you that they are appreciated and valued. We would like to thank you for your concerns in our motel and its quality and we hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team

10/10 Excellent

Susan

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Dec 2023
Response from desk manger Virginia on 2023/12/21
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team

10/10 Excellent

Lynn

Stayed 1 night in Dec 2023
Response from desk manger Virginia on 2024/1/10
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from desk manger Virginia on 2023/12/21
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team

10/10 Excellent

Michael

Stayed 2 nights in Dec 2023
Response from desk manger Virginia on 2023/12/19
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team

10/10 Excellent

Teanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and room to accommodate
Stayed 1 night in Dec 2023
Response from General Manager Julie on 2023/12/16
Thank you for taking the time and sharing your experience regarding your stay. We love to hear when our guests have a great experience. We will share your review with our team to show recognition and to encourage us to always strive to improve. We would like to thank you again for sharing and we hope your next stay will be even better.Sincerely,The Guest Experience Team

4/10 Poor

Joshua

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from desk manger Virginia on 2023/12/18
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experiences. Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from desk manger Virginia on 2023/12/15
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place to stay for what I needed. A clean safe place to stay overnight. Nothing fancy, just clean and simple, and a good price. Staff was nice and room was clean.
Stayed 1 night in Dec 2023
Response from desk manger Virginia on 2023/12/13
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team

10/10 Excellent

Jazzlyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from desk manger Virginia on 2023/12/13
Thank you for telling us about your recent stay. Hearing that we provided a great experience is awesome, and we will share it with the staff for encouragement. We love when people say that they will be back, and we hope your next trip is even better.Sincerely,The Guest Experience Team

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was nice and had a clean room.
Stayed 1 night in Dec 2023
Response from DO William on 2023/12/10
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team

8/10 Good

Kevin

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from desk manger Virginia on 2023/12/8
Thank you for taking the time to share about your stay with us. We try to always provide a superior guest experience and your feedback is invaluable, as it helps us determine how well we are delivering on that commitment. We would like to say thank you again for sharing and we hope to see you in the near future.Sincerely,The Guest Experience Team