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東區松德爾飯店式公寓的評分

3.5 out of 5
東區松德爾飯店式公寓
240 Chicago Avenue, Minneapolis, MN

評論

9.2

太棒了

10 分，有夠讚；103 則評論中有 74 則" "
8 分，不錯哦；103 則評論中有 18 則" "
6 分，一般般；103 則評論中有 6 則" "
4 分，不太好；103 則評論中有 1 則" "
2 分，很糟糕；103 則評論中有 4 則" "

9.2/10

整潔度

9.4/10

員工素質

9.2/10

設施服務

9.6/10

住宿環境和硬體

9.2/10

環保程度

評論

8/10 不錯哦

Khalid

商務旅客
喜歡：整潔度和住宿環境和硬體
The property was great. Was clean, for most part. Two of the towels were not very clean and the iron board was broken. Over all the stay was nice and pleasant.
於 2024 年 5 月住了 4 晚

10/10 有夠讚

Bryan

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
This property is absolutely perfect it is right next to the stadium and walking distance to many bars and restaurants, it had everything you needed to cook a meal if you wanted to I would absolutely recommend staying here and I will be in the future
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Michael，Surry

喜歡：整潔度、設施服務和住宿環境和硬體
So the keyless feature was nice. Would have been a bit better if the keyless feature was also an option for the entry door from Trader Joe's. At least I did not see it. Had to go outside and then inside. Building nice, felt secure and the it felt safe. Friendly residents, it seemed. The apartment was nice, obviously new. Had a couple issues. The floor was clean, but sticky, likely due to the cleanser used (like spray and wipe stuff). The electric tea pot, so far I could determine never switched off (the water just kept boiling); and the shower drain did not properly drain (it is one of those pop up ones that needs to be turned or moved to stay all the way up). I left the management know and they quickly responded and took care of everything. Floors redone, new tea pot and life was good. They responded quickly and were prompt. Thank you Sonder management. The tub drain mechanism I disassembled (I always travel with a few tools) and then reassembled. There was a bit of a clog in the drain. Nothing serious. All worked well afterwards. The stove light (microwave nightlight) did not work and was promptly replaced, too. For my part, as I travel, I cook and clean up after myself. I'd like to see a few more pieces of cookware available, perhaps a steamer for fresh vegetables; and perhaps a little nicer frying pan (I am not a fan of Teflon). I also tend to wash my dishes rather than use the dishwasher, so a small bottle of liquid dish soap would be nice.
於 2024 年 4 月住了 5 晚

8/10 不錯哦

Erin

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
This place was really conveniently located. Had everything we needed.
於 2024 年 3 月住了 4 晚

10/10 有夠讚

Alfred

商務旅客
喜歡：整潔度、設施服務和住宿環境和硬體
Nice place. Ellipticals need a tune up
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Tiffany

喜歡：整潔度和住宿環境和硬體
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Keira

團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Love the place

10/10 有夠讚

Jesse

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Great room. Amenities and service in a convenient location!
於 2024 年 2 月住了 5 晚

6/10 一般般

Moira

商務旅客
喜歡：住宿環境和硬體
There was a dog that seemed to be abandoned in the hallway and barked at people quite a bit. I came back to my apartment at about 3am after a night out and saw the dog. By noon the next day the dog still hadn’t been claimed by anybody :( it was really sad. And since it was Sunday there were no staff on site who could look into it. A few folks staying in the building also reported it. Hope it gets figured out. Cleanliness was ok. The apartment had a perfume mixed with feet smell in the kitchen which was offputting… the door throughout the apartment were sticky and there were dust bunnies on the floor. Elevator was very high traffic. I waited 5 minutes for it to get to my floor one day. Parking garage was a little hard to find. At first i parked in the Trader Joe’s lot which is on the same block but realized the garage has a different address than the buildings address and is around the corner. I love how spacious the units are at least. Sonder units seem to be hit or miss. Overall an ok stay but I probably wouldn’t come back to this one.
於 2024 年 2 月住了 3 晚
Sonder 於 2024年3月1日回覆
Hi Moira, your feedback is important to us. We appreciate you bringing the issue with the dog to our attention. Our team was able to look into and resolve the issue quickly. We appreciate your thoughts about your space, and will relay them to our team. We hope to host you again and show you a better experience.

10/10 有夠讚

Ashley

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Really nice property, well kept and the process was extremely easy to check in and check out. They provided everything we needed while staying there
於 2024 年 1 月住了 4 晚

8/10 不錯哦

SIDHU

商務旅客
喜歡：整潔度和客房舒適度
於 2024 年 1 月住了 4 晚

10/10 有夠讚

Romeo

親子旅遊
喜歡：整潔度和住宿環境和硬體
Very comfortable. Overall amazing experience.
於 2024 年 1 月住了 4 晚

10/10 有夠讚

Katy

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
於 2024 年 1 月住了 3 晚
Sonder 於 2024年2月8日回覆
Hi Katy, thank you for your kind review. We’re glad you enjoyed your stay, and we can’t wait to host you again.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度和客房舒適度
於 2024 年 1 月住了 7 晚
Sonder 於 2024年1月11日回覆
Hi, we appreciate your review. It’s great to see you enjoyed your experience with us. We hope to see you again soon in one of our 40+ cities worldwide.

10/10 有夠讚

Susan

家庭旅遊
喜歡：整潔度和住宿環境和硬體
We were in Minneapolis over Christmas and our room afforded us enough space and kitchen capacity to get together. The Trader Joe’s on the 1st floor was an A
於 2023 年 12 月住了 6 晚

8/10 不錯哦

Marilyn A

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
We chose this property as we were attending our first Vikings game and my adult kids joined us for two nights for the holiday. The property is very nice and gives a very safe environment. Very nice neighborhood for downtown and would recommend. We have a couple of tiny issues that we reported and I'm confident will be resolved before our next visit.
於 2023 年 12 月住了 7 晚

10/10 有夠讚

Michael

家庭旅遊
喜歡：整潔度和客房舒適度
Perfect location
Beautiful place and perfectly located near the Stadium.
於 2023 年 11 月住了 2 晚

8/10 不錯哦

Ross

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Booked a 6 night stay here over Thanksgiving. The unit is new, spacious and pretty modern. Some amenities were not present at check-in but the Sonder staff were very, very responsive via their company app. There are very few stores and shopping nearby which is not great when it's a holiday or just really cold out (which it was). That said, it was only 5 minutes walking to both the light rail stop and US Bank Stadium. My main suggestion is to simplify parking. Sonder provided validation tickets that have a discounted rate but it was still inconsistent.
於 2023 年 11 月住了 6 晚

8/10 不錯哦

Savy

於 2023 年 10 月住了 4 晚

6/10 一般般

Olivier

於 2023 年 10 月住了 8 晚
Sonder 於 2023年10月30日回覆
Hi Olivier, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：客房舒適度
不喜歡：整潔度
There were sheets and towels left in the washer when we arrived. The pull out couch had no sheets so thats how I discovered the wet laundry i had to dry and then use. The sheet on the pullout couch was filled wirh crumba. The couch fabric was clearly dirty. The shower had very low water pressure. I loved the location. Easy ealk to tram, Vikings game, parking, and easy to get to.
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Ying

於 2023 年 10 月住了 3 晚

6/10 一般般

Jussi

喜歡：整潔度、設施服務和住宿環境和硬體
Otherwise OK, but no noise insulation between the floors, there was noise from the unit above at all hours. Otherwise would have given four stars
於 2023 年 10 月住了 5 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度和客房舒適度
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Nn

喜歡：整潔度和客房舒適度
於 2023 年 10 月住了 2 晚

6/10 一般般

Michael

情侶出遊, 商務旅客
喜歡：整潔度
不喜歡：設施服務
Parking was insanely expensive and as a result negated the "deal" we thought we were receiving. About a third of the lights in the unit did not work and when we used the app to notify someone of the issue we did not see or hear from anyone till the following evening. The street noise was extremely loud and it was difficult to sleep. Lastly, the advertisements and their site showed a pool area which was one of the main reasons we chose that location. Upon arriving we found the pool was closed for the season. No where in the listing was that stated.
於 2023 年 10 月住了 3 晚
Sonder 於 2023年10月23日回覆
Hi Michael, your feedback is important to us. We're sorry for the issues in your space. We will relay your feedback to our team and work to include noise, parking, and pool closure information more in-depth on our listing. We will also work to complete requests in a more timely manner going forward. Should you choose to give us another chance, we'd love the opportunity to make it up to you.

8/10 不錯哦

Craig

喜歡：整潔度和住宿環境和硬體
The apartment was great and the location was perfect. A fair amount of walking noise from upstairs apt, and cleanliness was not on par with a hotel. Crumbs under tables, a hair right on sink in bathroom, gunk in tub that wiped right off, tv remote that didn’t work, and the tv couldn’t be plugged in if light was, as one plug didn’t work.
於 2023 年 9 月住了 4 晚

4/10 不太好

真實旅客

不喜歡：整潔度和客房舒適度
於 2023 年 9 月住了 4 晚
Sonder 於 2023年10月10日回覆
Hi, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

2/10 很糟糕

Yan

團體旅遊
不喜歡：整潔度
Terrible hygiene conditions
I have irritation and itch all over my body since I stayed there, hair and body!!! Their towel and sheets aren’t clean at all
於 2023 年 9 月住了 3 晚
Sonder 於 2023年10月23日回覆
Hi Yan, we're very sorry to learn about your experience. Cleanliness is one of our top priorities, and we apologize you were unsatisfied. We will thoroughly review our cleaning procedures with our team and work to improve. Should you choose to give us another chance, we'd love to make it up to you with a better stay.

10/10 有夠讚

KENNETH

於 2023 年 9 月住了 13 晚

10/10 有夠讚

真實旅客

喜歡：整潔度和客房舒適度
Bunch of dust on air conditioning cover Sofa a bit uncomfortable Took alittle while but got the shower going. Water didn’t want to go up the shower head. Otherwise a very pleasant stay.
於 2023 年 9 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度和客房舒適度
於 2023 年 9 月住了 3 晚

8/10 不錯哦

Javier

於 2023 年 9 月住了 3 晚

10/10 有夠讚

Robert

喜歡：整潔度、設施服務和住宿環境和硬體
This felt like a home, as a one bedroom apartment. I did not use the pool or small gym but this had a great king size bed and nice furniture. I loved the location as well and check in was super easy.
於 2023 年 8 月住了 5 晚

10/10 有夠讚

Bruno

於 2023 年 6 月住了 2 晚

10/10 有夠讚

Dalibor

於 2023 年 6 月住了 2 晚

10/10 有夠讚

Morten

於 2023 年 1 月住了 17 晚
Sonder 於 2023年5月22日回覆
Hi Morten, we appreciate your review. It’s great to see you enjoyed your experience with us. We hope to see you again soon in one of our 40+ cities worldwide.

10/10 有夠讚

Lolita Maria

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
The apt was spacious and well laid out. It was quiet and clean. The only thing I would change is to add cable to the TV so we could have access to local news. Or make it a smart tv because the only option is Chromecast.
於 2023 年 4 月住了 4 晚
Sonder 於 2023年4月25日回覆
Thank you for staying with us, Lolita. We've made note of your feedback.

10/10 有夠讚

Karin

於 2023 年 4 月住了 2 晚
Sonder 於 2023年4月5日回覆
Hi Karin, thank you for staying with us and leaving a review. We’re thrilled to hear about your experience. We hope to host you again soon at one of our many locations around the globe.

10/10 有夠讚

Denise

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
We stayed at East End in Minneapolis, and it was amazing. The apartment was spacious and clean, and had everything we needed. The area was safe, and we were close to an LRT stop
於 2023 年 3 月住了 4 晚
Sonder 於 2023年4月26日回覆
Thank you for staying with us, Denise!

10/10 有夠讚

Bridget

於 2023 年 2 月住了 2 晚
Sonder 於 2023年4月5日回覆
Hi Bridget, we appreciate your review. It’s great to see you enjoyed your experience with us. We hope to see you again soon in one of our 40 cities worldwide.

10/10 有夠讚

Nathaniel

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
The location was absolutely beautiful. The unit was extremely clean and current. It could have been better stocked with paper towels and towels, but they are speedy response to your request resolve that issue sonders are super professional and on top of everything I am a clean freak so to see the unit extremely clean made me very comfortable and I appreciated that they did not have requirements for you to clean before you laugh but me being the person I am I steal, took out the garbage put my dirty towels in a pile and made sure it was the way it was when I came in this far the best stay I have ever had and I travel a lot . Thank you. Sounders job well done!
於 2023 年 1 月住了 4 晚

10/10 有夠讚

Eric

於 2023 年 1 月住了 2 晚

10/10 有夠讚

Danielle

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
The apartment was amazing! So well laid out and appointed. We needed nothing to make our stay perfect - i it was already there.

10/10 有夠讚

Kimberley

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Great, exactly what and where I needed.

10/10 有夠讚

Jayaganesh

10/10 有夠讚

Michael

於 2022 年 11 月住了 2 晚

10/10 有夠讚

J

於 2022 年 11 月住了 5 晚

10/10 有夠讚

Melissa

團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Excellent location for a football game - place was excellent and well appointed. Can't beat it...
於 2022 年 11 月住了 2 晚

10/10 有夠讚

Jaden

於 2022 年 10 月住了 3 晚