Blackout drapes, iron/ironing board, free WiFi
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Reviews of Motel 6 Burnsville, MN

2 out of 5
Motel 6 Burnsville, MN
12920 Aldrich Ave S, Burnsville, MN

Reviews

7.2

Good

Rating 10 - Excellent. 30 out of 116 reviews" "
Rating 8 - Good. 43 out of 116 reviews" "
Rating 6 - Okay. 20 out of 116 reviews" "
Rating 4 - Poor. 6 out of 116 reviews" "
Rating 2 - Terrible. 17 out of 116 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Patricia

Disliked: Cleanliness, property conditions & facilities
Yes, as soon as we entered the room, it smelled Stinky feet.
Stayed 1 night in May 2024
Response from Nancy Y. on 2024/5/15
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

6/10 Okay

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 2024/5/7
Hi Ron,Thank you for positively rating your stay!!Maz K.#Team6

2/10 Terrible

Matthew

Stayed 1 night in Apr 2024

8/10 Good

Colleen

Stayed 1 night in Apr 2024

2/10 Terrible

Dave

Business traveler, Traveled with partner
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/4/23
Hi Dave,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Michael

Disliked: Staff & service
Check in guy wouldnt let me in to the desk. Had to repeat everything twice. Didnt know squat about welcoming. He was a jerk.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2024/4/17
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

Marmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the relaxing night sleep
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/4/12
Hi Marmar,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

10/10 Excellent

Guillermina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2024/4/3
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Hiyah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet comfortable and I love it never been to a motel 6 like this it’s perfect
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2024/4/3
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Luis

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/3/8
Hi Luis, Thank you for positively rating your stay!Natalie #Team6

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room big bed
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/2/28
Hi Matt,Thank you for sharing your review. We are glad you enjoyed your stay! Lilith#Team6

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, comfortable rooms. Parking lot needs to be cleaned. I would definitely stay here again.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 2024/2/7
Hi Judy, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Good

Kristi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private entry. Restraunt right next door
Stayed 1 night in Dec 2023

10/10 Excellent

Angel, Rochester

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I came here years ago and it was trash! But because of the icy road conditions I had to take advantage of the price and it was on my way home. But holy smokes! The rooms are amazing! Very clean, has a refrigerator and microwave! Didn’t smell at all! Definitely staying here again if I have too.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2023/12/21
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
The room looks nice and check in was easy.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 2023/12/5
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Gabriel

Traveled with family
Liked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Stephanie

Stayed 1 night in Nov 2023

10/10 Excellent

Willie

Stayed 7 nights in Nov 2023

8/10 Good

James

Traveled with group
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Since the property is smoke free, they do need an ashtray or two outside, a place for the smokers to dispose of the butts. They do not seem to enforce the no smoke thing outside but for keeping things tidy outside, an ashtray would be helpful. Or have the staff sweep up the butts on a regular basis.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 2023/11/15
Hi Traveler,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

2/10 Terrible

Jammie

Stayed 1 night in Oct 2023

6/10 Okay

James

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Jacob

Disliked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Ali wali

Liked: Staff & service
Stayed 1 night in Sep 2023

4/10 Poor

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RUN THE OTHER WAY
I almost NEVER review places but this one deserves fair warning. The rooms are gross, the staff is not warm or inviting, the front lobby feels like the entrance to an actual jail and the rooms are not well kept. Mine was LITERALLY falling apart and wifi was almost non existent. I stayed here because all la quintas were totally booked but it was so gross. I’ve stayed in other motel 6 before and it was not so bad, but this gets zero or negative stars. Poor sound insulation from neighboring rooms made relaxing hard, especially with a pet. Very disappointing
Stayed 1 night in Jul 2023
Response from Nancy Y. on 2023/8/18
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Jaret

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

Maurice

Stayed 1 night in Jun 2023

10/10 Excellent

Chris

Stayed 1 night in Apr 2023

8/10 Good

Marco

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The counter People is not frenly.
Stayed 2 nights in Apr 2023
Response from Brand Experience Team on 2023/5/16
Hi Marco,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

8/10 Good

Marco

Stayed 2 nights in Apr 2023

6/10 Okay

Tamara

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2023

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wont return
Stayed 1 night in Mar 2023
Response from Nancy Y. on 2023/3/17
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Nestor

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk terrible, really rude,not friendly at all, like he was having a bad day, I won’t stay another night there
Stayed 1 night in Feb 2023

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Updated bedrooms and walkable to a few places.
The bedroom area is newly updated. The bathroom was not. It has a little vestibule with a coffee machine but I didnt see any cups. Very well lit area and walkable to a few place.
Stayed 1 night in Feb 2023

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

Wali

Disliked: Staff & service
Stayed 1 night in Dec 2022

8/10 Good

Luong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything went fine
Stayed 1 night in Nov 2022
Response from Nancy Y. on 2022/12/22
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

chris

Traveled with family
Disliked: Staff & service
Bed and pillows where uncomfortable. Metal spring Bed frame was noisy. Bathroom ceiling peeling. Tub old and really scratched up. Fan loud and not working weel.
Stayed 3 nights in Nov 2022
Response from Nancy Y. on 2022/12/22
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort
Stayed 1 night in Jun 2022

8/10 Good

Jason

Stayed 1 night in Aug 2022

6/10 Okay

Paul

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2022
Response from Nancy Y. on 2022/8/19
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 Poor

Laura

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We booked the room to have a clean bed & a shower for a family reunion weekend. The bed was clean & comfortable. Shower/tub & towels were ok but drained slow. Hot water in the sink ...trickled out.... Lights by the bed had a USB plug! BUT, the tile floor was 'greasy' & dirty, door jams sticky, mini frig was filthy, and the room smelled like old cirgarette smoke.
Stayed 2 nights in Jul 2022
Response from Nancy Y. on 2022/8/19
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Lynn

Not suitable for families
Stayed 1 night in Jul 2022
Response from Nancy Y. on 2022/8/19
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Evan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel 6 sucks
Did not mention I had to be 21, and then would not refund me. Lost $95. The person at the desk was not helpful. All around horrible experience.
Stayed 1 night in May 2022

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Brand Experience Team on 2022/6/7
Hi Stephanie, Thank you for the perfect rating! Lilith #Team6

6/10 Okay

Teresita

Traveled with family
Liked: Staff & service
Somewhat good, can have a few more improvements
Stayed 1 night in Mar 2022
Response from Brand Experience Team on 2022/4/14
Hi Teresita, Thank you for positively rating your stay! Lilith #Team6

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Brand Experience Team on 2022/6/7
Hi Mary, Thank you for positively rating your stay! Lilith #Team6

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022
Response from Brand Experience Team on 2022/6/7
Hi Pamela, Thanks for your review, we really appreciate the support. Lilith #Team6

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
not good ppl or good place horrible management
this s a horrible place with horrible service and they need to learn english coming into the states this place needs to close
Stayed 1 night in Jan 2022
Response from Brand Experience Team on 2022/4/14
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

8/10 Good

Glenn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021