I wiped down the walls and found a few unclean areas. The shower had private hair inside, so I had to use a large towel for the floor, but the housekeeping was amazing, and they were willing to help. The breakfast was a nice touch, but the plates and bowls, and such needed a better cleaning job. Coffee was never hot, and the food choices would have been nice if they were a bit warmer and better. The hotel itself was nice, and I felt safe for sure. The staff was a ten out of ten!!!