「The room that was assigned to me when I checked in, was already reserved by someone else, When I unlocked the door and walked in I noticed someone else’s luggage in the room. Thank goodness no one was in there. The situation could have been dangerous or at the very least, very embarrassing. I immediately reported this to the front desk attendant, and she of course assigned me to a different room, but she did little in the way of apologizing.」
「Everything is good except for not notifying us there is a 24 hours open Gym next to our room. And the noise comes from the Gym is sooo loud since 6am.
I called the front desk, and the lady obviously know that the noise will affect the rooms close to the gym. And she was quite nice to promise to send someone to stop it. But never stops actually.
And the next day, I went to the front desk, expressing my disappointment about this. She talked about the rights to use the GYM while I talked about...
「If i book a king room through Expedia - I should get notice prior to- even a late check in- it’s not available. And they should make it right. The night manager was very dismissive to my concerns. The day manager during the week. Made it right!! Have the weekend manager document the discrepancy and handle through Expedia.
But the location is paid not Expedia- so they could have made it right initially.
The water pressure in our hotel room was awful. But the pool and hitting was awesome-...
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