Worst Hotel Experience Ever
This was by far the worst hotel experience I've ever had. First, we were charged twice for our stay, and when we brought it up to the hotel, they said there was nothing they could do about it. When we contacted our bank, they told us it was the hotel’s issue — yet the hotel continued to be rude and dismissive, refusing to take any responsibility.
To make matters worse, the room itself felt dirty and uncomfortable. The bedsheets were itchy, and the whole place just felt off — definitely not a clean or welcoming environment.
The next day, we went back to the front desk for an update and were told they were “working on it,” but nothing ever got resolved. We were just sent back and forth between the bank and the hotel, with no real help from either side — especially not from the hotel, who showed no urgency or care for the inconvenience they caused.
I would absolutely not recommend this hotel to anyone. Terrible service, unclean rooms, and a complete lack of accountability.