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明尼阿波利斯聖保羅 - 羅斯維爾萬怡飯店的評分

3 out of 5
明尼阿波利斯聖保羅 - 羅斯維爾萬怡飯店
2905 Centre Pointe Dr, Roseville, MN

評論

8.8

有夠讚

10 分，有夠讚；464 則評論中有 229 則" "
8 分，不錯哦；464 則評論中有 170 則" "
6 分，一般般；464 則評論中有 46 則" "
4 分，不太好；464 則評論中有 16 則" "
2 分，很糟糕；464 則評論中有 3 則" "

9.2/10

整潔度

9.0/10

員工素質

7.2/10

設施服務

9.0/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

Vicki

喜歡：整潔度、員工素質和住宿環境和硬體
Overall was in good shap, clean friendly staff. Comfy bed loved the pillows
於 2024 年 5 月住了 1 晚
GM 於 2024年5月13日回覆
We are so glad you enjoyed your stay Vicki, please come again.

4/10 不太好

Kari

家庭旅遊
不喜歡：員工素質
The building and rooms themselves were nice. The staff were mediocre. No continental breakfast which is whatever but we were told we could not bring outside food or beverages into the hotel. We were expected to eat the food from the bristo and drink at the bar only. If you're going to demand that, at least have staff that can manage that. The bartender on both nights was MIA for the majority of the time and very slow. It took over 10 minutes to get served one night and another night we had friends who didn't get a simple beer for a half hour while standing at the bar the whole time waiting. Ridiculous. Then on a Saturday night, you do last call for beverages at 9:30 pm? And expect us to not bring in our own beverages? Saying that we can't sit around in the lobby area at the tables provided to have a drink or some food and converse? We were not a loud group by any means but to kick us out and tell us to go drink in our rooms? Definitely do not recommend this hotel to the middle-class average people.
於 2024 年 4 月住了 2 晚
GM 於 2024年5月2日回覆
Thank you for your review, Kari, and we are sorry to read about your experience- as it is very important that all of our guests enjoy their stays with us. I have shared your comments with our staff. Thank you for your feedback.

10/10 有夠讚

Ann

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great staff at the hotel! Everyone was very friendly from the time we arrived!
於 2024 年 4 月住了 1 晚
GM 於 2024年4月8日回覆
Thank you Ann for staying with us and taking the time to let us know how we did. We hope to see you again should your travels bring your our way again!

6/10 一般般

Traci

喜歡：整潔度、員工素質和住宿環境和硬體
The property and staff were amazing!! however there was a hocket tournament and it looked like a party walking into the lobby. the kids were loud and running the hallways throwing ice. we could not get into the pool area due to the number of kids in there. it was dis appointing after a long day and paying for a hotel with these specific amenities we couldnt use.
於 2024 年 4 月住了 2 晚
GM 於 2024年4月8日回覆
Thank you Traci for choosing to stay with us and I am sorry to hear that you weren't able to enjoy as many amenities as hoped to- certainly weekends are the busiest with teams and we always hope that parents monitor their actions and it seems that wasn't the case and sorry that impacted your stay.

10/10 有夠讚

Cheri

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
new facility, beautiful lobby and rooms
於 2024 年 3 月住了 2 晚
GM 於 2024年3月18日回覆
Thank you for staying with us and your kind words. We are glad you enjoyed your stay and we hope to host you again, should your travels bring you this way again!

10/10 有夠讚

Kelsey

喜歡：整潔度、員工素質和住宿環境和硬體
Wonderful staff. Quiet and clean place.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月14日回覆
Thank you for your kind words, review, and for staying with us and we hope to host you again- should your travels bring you our way again!

10/10 有夠讚

Sharon

於 2024 年 3 月住了 2 晚
GM 於 2024年4月8日回覆
Thank you Sharon, we are glad you enjoyed your stay! We hope to see you again.

10/10 有夠讚

Jasmine

喜歡：整潔度、員工素質和住宿環境和硬體
The remodel was very nice. Clean room. Staff was excellent A few complaints. Had room right next to the ice machine room which was very loud the entire night. Room only stocked with decaf coffee. And the streaming options for the tv did not work.
於 2024 年 1 月住了 1 晚
Emily 於 2024年1月29日回覆
Thank you for your positive feedback! We're thrilled you enjoyed the remodeled features, clean room, and excellent service. We apologize for the inconvenience of the noise near the ice machine and the issues with the coffee and TV streaming options. Your comments are valuable, and we'll address these to ensure a more comfortable stay next time. We appreciate your understanding and look forward to hosting you again.

10/10 有夠讚

Natalia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very friendly staff
Pool area is cold. No tea in a room. Very friendly staff.
於 2024 年 1 月住了 1 晚
Emily 於 2024年1月29日回覆
Thank you for your perfect score and valuable feedback! We're delighted you enjoyed our friendly staff. We appreciate your input regarding the pool area temperature and the tea in the room. Your comments help us enhance the guest experience, and we hope to welcome you back for another fantastic stay.

10/10 有夠讚

jeong

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Emily 於 2024年1月9日回覆
Thank you so much for the kind review and for staying with us. We hope to see you again soon!

10/10 有夠讚

Tracy

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly, clean, quiet on a Thursday night.
於 2023 年 12 月住了 1 晚
Emily 於 2023年12月26日回覆
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our staff very friendly, the hotel clean, and the environment quiet on your Thursday night stay. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable visit.

10/10 有夠讚

John

Hot, comfortable, friendly
Hot shower, comfortable beds, very friendly and professional staff. What more would you need.
於 2023 年 12 月住了 1 晚
Emily 於 2023年12月26日回覆
Thank you for your fantastic review! We're delighted to hear you enjoyed a hot shower, comfortable beds, and experienced the friendliness and professionalism of our staff. Your positive feedback means a lot to us. If there's anything else you need on your next visit, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 有夠讚

Amy

於 2023 年 10 月住了 2 晚
Emily 於 2023年12月26日回覆
Thanks for the great review, Amy! We're so happy to see that you enjoyed your stay! Hope to welcome you back again soon!

8/10 不錯哦

Roberta

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Easier to fall asleep with noise
They don't have fans in the bathroom..
於 2023 年 11 月住了 1 晚
GM 於 2023年12月4日回覆
Thank you for staying with us Roberta and your review. I completely understand the need for "noise" in the room. Should you stay with us again, please let us know as we have box fans that we let guests' use while staying with us for that very purpose! We hope to see you again.

10/10 有夠讚

Scott

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Located by many other hotels just off the freeway. Quiet and simple.
於 2023 年 10 月住了 2 晚
G 於 2023年12月4日回覆
Thank you for staying with us Scott and we couldn't agree more, very easy to find us and in the middle of the Twin Cities- rather visiting St Paul or Minneapolis we have it all. We hope to see you again, should your travels bring you this way!

10/10 有夠讚

Judy

喜歡：整潔度和住宿環境和硬體
Excellent Hote!
Very modern, updated hotel! Service was great. Cleanliness was exceptional! We enjoyed our stay.
於 2023 年 10 月住了 2 晚
GM 於 2023年12月4日回覆
Thank you for staying with us Judy and your kind words. We are pleased to read that you enjoyed your stay and our recent renovation, as well as commenting on our staff! We take great pride in providing great service to our guests and are glad when it is noticed! Thank you again and we hope you stay with us in the future!

8/10 不錯哦

gregory，tea

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
easy check in.. like the amenities / drink and dining options
於 2023 年 10 月住了 1 晚
GM 於 2023年12月4日回覆
Thank you for staying with Gregory, we are glad you enjoyed your stay!

10/10 有夠讚

Nancy

團體旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
GM 於 2023年12月4日回覆
Thank you for staying with us, Nancy and we are glad you enjoyed your stay! We hope to see you again should your travels bring you our way!

10/10 有夠讚

Lorelie

喜歡：整潔度、員工素質和住宿環境和硬體
Quiet, comforrable.
於 2023 年 10 月住了 1 晚
GM 於 2023年10月12日回覆
We are glad you enjoyed your stay with us and we hope to see you again!

6/10 一般般

Charles

家庭旅遊
喜歡：整潔度和員工素質
The gym had only cardio equipment or an incomplete array of free weights. The breakfast offered was for outrageous prices. The rooms were Spartan, at best, with no in-room safe. The colors were depressing.
於 2023 年 9 月住了 3 晚
GM 於 2023年10月12日回覆
Thank you for your review and opinion on our renovations as a branded hotel we follow those guidelines and we hope to see you again.

10/10 有夠讚

Lani

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
GM 於 2023年10月12日回覆
We are glad you enjoyed your stay with us and we hope to see you again!

8/10 不錯哦

Melissa

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff are extremely friendly and helpful.
於 2023 年 8 月住了 4 晚
GM 於 2023年10月12日回覆
Thank you for your kind comments on our staff, as we strive to exceed our guests expectations and we hope to see you again- should you travels bring you our way again!

10/10 有夠讚

Nancye

喜歡：住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚

8/10 不錯哦

Diana

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Michael

喜歡：整潔度、員工素質和住宿環境和硬體
Nice. Helpful
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Renee

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place to stay
Nice staff, clean updated room.
於 2023 年 6 月住了 2 晚

6/10 一般般

chue

於 2023 年 6 月住了 1 晚

10/10 有夠讚

Karen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Pleasant stay
Excellent! Very comfortable and spacious and clean!
於 2023 年 5 月住了 3 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 3 晚

8/10 不錯哦

MORIAH

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay
We stayed for a hockey tournament. Rooms were clean and comfortable, lobby worked well for our team meals and the kids enjoyed the pool.
於 2023 年 5 月住了 2 晚

10/10 有夠讚

Amanda

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 2 晚

10/10 有夠讚

Brent，Mason City

於 2023 年 4 月住了 2 晚

10/10 有夠讚

Patricia

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very nice hotel
於 2023 年 3 月住了 2 晚

6/10 一般般

Korey

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務和住宿環境和硬體
Pool under construction so could not swim, fridge in room did not work, water in shower did not get hot enough

4/10 不太好

Ara

親子旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Under construction, front desk not staffed upon arrival, no continental breakfast
於 2022 年 11 月住了 1 晚

6/10 一般般

Brandon

家庭旅遊
喜歡：整潔度、員工素質和設施服務
The check in clerk on staff was amazing, Fast, fun and very helpful. We had a little problem with the room and he had things fixed in the blink of an eye. Current construction made things a bit noisy, and I rather dislike the bathroom remodel with a cooler than expected shower and no good place to hang the washcloth, but the bed was comfortable, and the service outstanding.
於 2022 年 11 月住了 2 晚

10/10 有夠讚

Kayla

於 2022 年 11 月住了 2 晚

10/10 有夠讚

Vickie

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
They were a few growing pains since it is under renovation. On the plus side we got to stay in a newly renovated room. It was wonderful. Excellent staff.
於 2022 年 10 月住了 2 晚

2/10 很糟糕

Troy

情侶出遊
不喜歡：設施服務和住宿環境和硬體
Not worth the money. No restaurant or bar on the weekends like advertised. Showers flood the floor after a few minutes. We chose this place for our anniversary, very bad decision on my part.
於 2022 年 10 月住了 1 晚

8/10 不錯哦

Jerome

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務和住宿環境和硬體
The room was OK but there were no amenities It was under remodeling...Poor Job by who ever is responsible for sending us to that hotel.
於 2022 年 9 月住了 3 晚

10/10 有夠讚

Jean

喜歡：整潔度、員工素質和住宿環境和硬體
於 2022 年 9 月住了 1 晚

8/10 不錯哦

John

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Very good even with the construction/destruction
The *only* complaint is that the a/c was REALLY loud when it kicked on. Even tho some amenities weren’t available (restaurant for example) due to construction I would stay here again. The concierge on check in gave me an espresso from the Starbucks as a courtesy when it was closed. Hopefully it will be better when the renovations are completed.
於 2022 年 9 月住了 3 晚

6/10 一般般

Susan

喜歡：員工素質和客房舒適度
不喜歡：整潔度和住宿環境和硬體
於 2022 年 9 月住了 1 晚

6/10 一般般

Robert

於 2022 年 8 月住了 1 晚

6/10 一般般

Jeffrey

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
The price per night was ver very high especially for the fact that there was construction going on
於 2022 年 8 月住了 1 晚

10/10 有夠讚

Shawn

於 2022 年 7 月住了 1 晚

10/10 有夠讚

Ronald

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 7 月住了 1 晚

10/10 有夠讚

Kelly

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
The jacuzzi was cold and jets did not work ….. pool was to cold… ice machine broke on 3rd floor
於 2022 年 7 月住了 1 晚

4/10 不太好

Michael

親子旅遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
I have a handicap and it was hard for me to access my room. One elevator was down and the one that was working made it so I had to ealk through a construction site. Our room was on the other end of the hotel from the working elevator, so it was a long walk for me. The room was nice and clean. My son was very disappointed about the fact that the pool was down due to the construction. I would have liked a little notice that the hotel was under construction as well. The staff was nice and polite. Overall not the best experience for the amount we were charged. I wouldn't stay there again.
於 2022 年 6 月住了 1 晚

6/10 一般般

Robert

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
We were expecting a breakfast to be included like other hotels we have stayed at. It turned out that breakfast was an extra charge that we did not pay for when we made reservations, per the person at the check-in desk. It appeared the breakfast that was available was not a buffet type that we prefer. Some food in a sack and Starbucks coffee to purchase. Everything else about the facility was fine. We wound up going to Denny's Restaurant. Next time we will consider the Hampton Inn nearby.
於 2022 年 4 月住了 1 晚