We had a frustrating experience with Wendy, the general manager at the hotel. We booked a room through Expedia and paid for it in full before our arrival. Unfortunately, our flight was delayed by 7 hours due to bad weather, so we didn’t get to the hotel until just after midnight. When we arrived, we found out that the room we had booked was given away to someone else because they thought we weren’t coming.
The friendly woman at the front desk called Wendy to explain what happened. Instead of helping us, Wendy said she wouldn’t let us stay in the room we had paid for and wanted to charge us an extra $100 for another room. We spent another hour and a half trying to get either the hotel or Expedia to help us get our money back. Eventually, Expedia assisted us, and we managed to get a room, but it certainly wasn’t thanks to Wendy’s help.
Claudia
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Carl,Lockport
親子旅遊
2025 年 7 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location, good rooms friendly and helpful staff.
Carl
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Pa
2025 年 7 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
Clean and great customer service
Pa
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Shane
2025 年 7 月 1 日
喜歡:整潔度、員工素質和住宿環境和硬體
It was good
Shane
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Jennifer,Omaha
家庭旅遊, 親子旅遊
2025 年 6 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was clean and the suite was incredibly spacious. Loved the door between the bedroom and the work suite area.
Wish the waterpark hours were more days but slide was fun when open.
Mgmt during day and night were outstanding. Friendly, available and attentive. Breakfast was above average and they always had fresh coffee. We loved our stay and would come back again when in the area.
Jennifer
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Jasmine,Cloquet
2025 年 6 月 29 日
喜歡:整潔度、員工素質和住宿環境和硬體
Jasmine
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Emily
2025 年 6 月 29 日
Emily
於 2025 年 6 月住了 1 晚
10/10 有夠讚
john
2025 年 6 月 26 日
喜歡:整潔度、設施服務和住宿環境和硬體
john
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Dao
親子旅遊
2025 年 6 月 23 日
喜歡:整潔度和住宿環境和硬體
Very safe area, clean.
Dao
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Hillary
2025 年 6 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
We booked the hotel with the waterslide in mind but were a little disappointed that it would boy be open during our Monday thru Friday stay; Posted hours are weekends only. We were very pleasantly surprised when we headed down to the pool on Wednesday to find the slide running. It definitelt added to our stay
Hillary
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Bryanna
2025 年 6 月 14 日
喜歡:整潔度
Bryanna
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Tammy
家庭旅遊, 親子旅遊
2025 年 6 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay
Tammy
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Jasmine,Cloquet
2025 年 6 月 14 日
喜歡:整潔度、設施服務和住宿環境和硬體
The rooms were quiet I was on the second floor and didn’t even hear another person or door. Conventionally located near the freeway and restaurants.
Jasmine
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Ranae
家庭旅遊, 親子旅遊
2025 年 6 月 10 日
喜歡:整潔度、設施服務和住宿環境和硬體
It was away from higher traffic area
Ranae
於 2025 年 6 月住了 5 晚
10/10 有夠讚
Desiree,Chicago
親子旅遊
2025 年 6 月 10 日
喜歡:整潔度、設施服務和住宿環境和硬體
Large room, friendly staff, great breakfast and pool
Desiree
於 2025 年 5 月住了 4 晚
10/10 有夠讚
PATRICE
2025 年 6 月 9 日
喜歡:整潔度、設施服務和住宿環境和硬體
PATRICE
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Christina
2025 年 6 月 6 日
Christina
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Debbie
家庭旅遊
2025 年 6 月 2 日
喜歡:設施服務
Was clean staff is great kids loved the pool slide
Debbie
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Nehomar
家庭旅遊
2025 年 6 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lo recomiendo muy buen servicio y excelente lugar para vacacionar
Nehomar
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Diane
家庭旅遊, 親子旅遊
2025 年 6 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Manager who checked us in was super helpful and friendly. She accommodated my requests to be on the same floor as my relatives and late checkout even though we were staying on a busy Saturday with a basketball tournament in the area. Rooms were clean and smelled really fresh. Breakfast was good and the kids had a blast in the pool area. Great stay!
Diane
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Shania
家庭旅遊, 親子旅遊
2025 年 5 月 26 日
喜歡:整潔度、設施服務和住宿環境和硬體
We had a great time, the kids loved the pool. It did however seem that they should keep a little better eye on the hot tub. Water level just kept getting lower, will cause problems down the road if not kept up.
Shania
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Kari
2025 年 5 月 26 日
喜歡:整潔度、設施服務和住宿環境和硬體
Our stay was great! Customer service was the best we’ve ever had! They were so accommodating and kind
Kari
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Sarah
2025 年 5 月 2 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Amenities
Great location to hold an overnight birthday party. The suite was bib enough to hold me and 6 girls. The sofa bed is not comfortable but that is to be expected. The girls loved the pool and the breakfast was a nice bonus to feed them all before we left. Front desk and breakfast attendant all friendly.