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"The decor is super cute, front staff were friendly and accommodating with our middle of the night check in. The room was very clean and the location was super convenient!"

"Gorgeous view, lovely room, and serene hot springs. Staff was extremely friendly and pointed out which routes to the attractions were the easiest, which were under maintenance, and how to get to places by bus or by foot. Front desk also kindly helped me search for a lost item, scouring even the bus from Taichung in the process. Bus from Taichung was easy to book, comfortable, and clean. Buffet was delicious. One thing to mention: If you want to eat anywhere but the buffet or the lobby, make sure to book in advance! "

"Excellent room experience, except my check in staff felt a bit on the cold side. But most of them are very friendly with warm smile, that just one out of a few felt she's rushing to finish her job, when no one else behind me. "

"Clean room"

"Spotless hotel I have been. Friendly helpful staff . Great breakfast buffet "

"Very good "

"Very spacious rooms and I loved having the personal balcony"

"Service at the front desk. They were most helpful in helping us with travel and visa processing. They were also very good at room arrangements when visa issues caused a flight delay. "

"Breakfast had decent variety wasn’t the most flavorful. Rooms were clean and staff members were friendly and helpful."