Find Resorts & Hotels with Spas in Mineral, VA

"The front desk attendant didn’t give me the warm welcome that other guest seemed to get. She was joking with the guest before me ( even mentioning she liked to make people laugh) but as I walked up the smile disappeared and she was all business. I had sit and wait for a room to become available so I was able to watch others check in. While sitting, I watched two guest check in and was given this ‘welcome to our property so glad to have you’ speech as they were offered two bottles of water. She then called me back up and handed me the rooms keys with very few words spoken. During the morning of check out, I was heading back to my room and caught the elevator just before it shut. As I approached it had two housekeepers already on. The man literally sighed/huffed, obviously annoyed that I wanted to get on. I chose to wait rather than ride to the 4th floor with him. These two experiences did leave me feeling as though I did not belong. It’s troubling when you pay for something and don’t get the same respect as others. On a friendlier note the gentleman working breakfast was very polite and efficient. He also gave us a heads up when he was on the last batch of food. When traveling with teenagers breakfast is a must. "

"Room smelled of mildew and stale. I didn’t feel comfortable with my family staying so I checked out and asked for my money back. "

"Didn't have breakfast."

"Nice place. Didn’t have breakfast because it wasn’t included. Nice pool and hot tub."

"Not a good experience. Although the carpet, flooring, bed and fixtures were updates, the walls, light switches, thermostat and inside of bathroom door were dirty and disgusting Wallpaper was peeling in common areas The mattress had blood on the side that was not covered by the very wrinkled bed ruffle People stayed in the parking garage smoking pot and the smell filled the garage and elevator and halls and entered the room through the vents Poor management of a renovated property Breakfast staff was attentive and helpful "

"The only issue I had was that breakfast did not start til almost 7 am and I wanted to put something in my stomach before I had to head out. Otherwise the stay was WONDERFUL"

"I'm a local and booked a room for a night for a little staycation. I chose this spot mainly because there was an indoor pool, was really disappointing when I was told after check in that the pool is closed. "

"There was an issue with the room (a shower leak) which I saw right away and went back to Kim who instantly moved me to another room, no problems. The wifi was easy to get on and fast. Fresh hot coffee right away at 6 when I needed it "