room is big. due to a very early check in, the hotel prepared a bag of breakfast for us.
Minnie
8/10
Everything is satisfactory except the heating of room was noisy and not warm enough. I asked for extra quilt but the hotel staff was reluctant to provide, asking me to check with room closet, but turned out there was none in the closet. So the staff attitude wasn't up to standard.
jiangdong
10/10
The room is pretty big and comfortable in a good location and it is quite new.
The staff was so helpful, and available for requests, recommendations, and assistance throughout the day. The place was large and clean and quiet. My family of 4 was comfortable in one of the larger rooms and we will definitely be staying there again for our next trip to Milan. They also had a partner shuttle service (paid separately) that was very convenient and took us right to the hotel no problem.
Lauren
於 2025 年 6 月住了 2 晚
10/10
Yunfan
於 2025 年 5 月住了 2 晚
10/10
Great location, beautiful apt and easy check in. Will stay there again!
Clara
於 2025 年 6 月住了 3 晚
10/10
Excelente opción para hospedarte a 10 minutos del Duomo de Milán. La habitación amplia y con baño de muy buen tamaño. Solo ten en consideración que por el concepto de Numa la habitación no se limpiará diario para que lo tengas en consideración si es algo importante para ti. Pero sino te importa que la cama no esté tendida es tu mejor opciones!!
Andrea
於 2025 年 5 月住了 2 晚
4/10
The door keypad doesn’t work properly. It took an hour to get in. There’s no phone signal at the door. There’s no wifi at the door. We only got in when someone else who lived in the building opened it. The not very helpful woman at the “reception” (a cheap office desk at the bottom of the stairs) gave us a new code, but had no idea we were at the door trying to get in. THe new code didn't work either. There is no elevator to the third floor where the room is located. There is no-one to help with heavy bags.
The furniture in the room is dirty. We don’t want to sit on it because it’s stained (with what?). The curtains were moth-eaten and dirty. There are holes in them. A spider or some other bugs bit us both all over. The closets are disturbing. There was no plug in the bathroom sink.
There was a sign warning us to open the windows when cooking in case we set off a fire alarm. We are afraid to cook.
On day two the third code to the front door stopped working, so we were locked out again.
I wish we hadn’t come here.
Michael
於 2025 年 5 月住了 4 晚
2/10
This is NOT a 4-star property. It is 2-stars at most.
-Terrible customer service via phone - empty promises and insincere apologies with little to no follow through.
-WhatsApp chat is with a chatbot only. So annoying!
-Filthy walls that need scrubbing. The whole unit needs re-paint. Kitchen cabinets are scratched and dirty. Gross!
-2 flat pillows on the king bed. If you ask for extra pillows, they won't deliver them until the next day! And - you only get 1 at a time.
-No blackout shades on windows so when the sun rises, so do you!
-Uncovered electrical outlets and junction boxes - unsafe!
I have pictures to validate all comments above but this review page doesn't give me an option to attached them.
Just finished 3+ weeks in Europe at only 4 & 5 Star hotels and this hotel was BY FAR the worst in every aspect.
DO NOT book here.
There are so many better options in the same location for the similar price. Don't make the same mistake I did!
Scott
於 2025 年 5 月住了 3 晚
10/10
Julia
於 2025 年 5 月住了 2 晚
6/10
Schönes Zimmer, groß und sauber. Aber mehr als 4 Sterne hat es nicht verdient. Leider wird dieses nur wöchentlich gereinigt und auch Handtücher und Toilettenpapier muss man man "Essentials Closet" selbst besorgen. Ansonsten alles top, würde es evtl auch wieder buchen
Walter
於 2025 年 5 月住了 5 晚
6/10
This is an older building in a great location. While the apartments are very roomy, we experienced plumbing problems in two apartments. They couldn’t fix the problem (no toilet flush) in the first one so we asked to be moved and luckily they had a free place. The people at the front desk are there from 8 am to 11 pm and did not seem to be well trained to help with the issues we encountered.
Byron
於 2025 年 5 月住了 6 晚
10/10
We stayed in a double room. The location was excellent, we could walk everywhere, saving so much time. The room was clean and larger than pictured. The shower was excellent and the bed was super comfortable. We would stay here again!
Alexandra
於 2025 年 5 月住了 2 晚
6/10
The property was very close to the metro station, and the room came equipped with all the amenities required, however both safes were unusable and the bedside lamp didn’t work and the property said they’d fix both the following morning and did not. There were laundry facilities onsite which was nice as they provided the soap as well, however the wall instructions for the washer were for a completely different machine. I would not stay again, but a big room, comfy bed, and if you need to eat in, they provided the essentials.
Tiffany
於 2025 年 5 月住了 2 晚
10/10
A/C system doesn’t work properly, the room’s temperature was too high and was not able to cool down. There are some other review about this subject too. Thanks.
Selami Ilgaz
於 2025 年 5 月住了 2 晚
4/10
Two single beds put together is not a double bed
Couldn’t find area to change towels. Lack of human interaction meant I couldn’t get coffee refills (human staff didn’t want to help me when I did see them)
For the amount of money I spent, I didn’t think there was anything special to report from this experience
Some clean towels and coffee and new bottles of water - really wouldn’t have hurt!