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Reviews of B&B by Max

B&B by Max
Via Melchiorre Gioia 71, Milan, MI

Reviews

6.4
Rating 10 - Excellent. 17 out of 95 reviews" "
Rating 8 - Good. 28 out of 95 reviews" "
Rating 6 - Okay. 23 out of 95 reviews" "
Rating 4 - Poor. 12 out of 95 reviews" "
Rating 2 - Terrible. 15 out of 95 reviews" "

7.4/10

Cleanliness

6.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Joan

10/10 Excellent

Vatsal

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Oct 2022

10/10 Excellent

Vatsal

Stayed 2 nights in Oct 2022

4/10 Poor

Ian

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not really a hotel, just an apartment this guy owns. And he was like 45 minutes late to show up and give us the keys and then put us in an apartment with three other groups of people.
Stayed 1 night in Oct 2022

6/10 Okay

Milena

Stayed 1 night in Sep 2022

10/10 Excellent

George

Stayed 1 night in Sep 2022

8/10 Good

Lee

Stayed 1 night in Sep 2022

8/10 Good

Robert

Liked: Cleanliness, room comfort
It is ok for one night. No air condition is problem.
Stayed 1 night in Sep 2022

6/10 Okay

Katie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was clean and tidy with a fan a decent bed. Although the host did not communicate at all and we ended up waiting 3 hours to bed let into the property and when the key were finally brought over the receptionist from a different company was the one to let us in as he felt so bad about how long we had been waiting. Terrible customer service from the host.
Stayed 1 night in Aug 2022

8/10 Good

Oluwakemi

Right by the metro
Great location and 1min walk from the metro station with links to the whole city. Nice view from the balcony too
Stayed 4 nights in Aug 2022

10/10 Excellent

Saffron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looks exactly like the pictures! Spacious and amazing for the price. Had the best time. Max is the loviest!
Stayed 4 nights in Jul 2022

6/10 Okay

Gabby

Traveled with partner
Disliked: Staff & service
Place was okay, what I would expect from the photos and description. Shared washroom. NO AC, so was insanely hot in the July heat with only a small fan that did not work very well. No towels, luckily we had brought one. No dishes whatsoever. Property manager did not respond to any messages or calls - luckily we just walked to the property once we arrived and the small checkin office was actually open with keys for us. With some dishes, AC or at least a better fan, place could be much nicer. As is, 2/5.
Stayed 1 night in Jul 2022

6/10 Okay

sohail

Traveled with group
Liked: Cleanliness
I have to wait 1 and half for staff to confirm home with manager which was not on site and did not take card payments. They force me to go and take cash from cash machine.
Stayed 1 night in Jul 2022

4/10 Poor

Mohamed Feres

Disliked: Staff & service, room comfort
Stayed 2 nights in May 2022

4/10 Poor

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

Tirth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2019

8/10 Good

Paul

Good location
Stayed 3 nights in Jan 2019

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy train access
Clean property, easy metro & train options
Stayed 3 nights in Sep 2017

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2022

2/10 Terrible

Giorgia Manuela

Stayed 1 night in Dec 2022

10/10 Excellent

Vera Lucia

Stayed 6 nights in Nov 2022

2/10 Terrible

Peter

Stayed 1 night in Nov 2022

2/10 Terrible

Ivan

2/10 Terrible

Reto

Stayed 1 night in Oct 2022

6/10 Okay

Elena

Stayed 1 night in Oct 2022

8/10 Good

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

6/10 Okay

Giuseppina

Stayed 1 night in Oct 2022

10/10 Excellent

Samuele

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2022

6/10 Okay

Walid

Liked: Cleanliness
Disliked: Staff & service
The place is somehow clean, it's near the central station but the person in charge is unreachable by phone or by email.
Stayed 1 night in Sep 2022

8/10 Good

Nuria

Traveled with group, Business traveler
Liked: Staff & service, property conditions & facilities
Muy buena zona.
Stayed 3 nights in Sep 2022

8/10 Good

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien comunicada
Stayed 3 nights in Sep 2022

8/10 Good

Marija

Stayed 1 night in Sep 2022

6/10 Okay

Giovanni

Stayed 1 night in Sep 2022

8/10 Good

Paolo

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2022

8/10 Good

Francesco

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Gabriella

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
B&B senza colazione con la scusa del covid, ventilatore giocattolo, prese dappertutto con rischio corto circuito, materassi senza coprimaterasso, molto cara per quello che offre, il suo prezzo non dovrebbe superare i 60€ ma siccome, come ci è stato detto, ci sono degli eventi hanno aumentato il prezzo.120€ SENZA COLAZIONE.
Stayed 1 night in Sep 2022
Response from Max on 2022/9/13
Buongiorno , grazie per la sua prenotazione Ci spiace non abbia apprezzato il servizio da noi offerto La sua prenotazione non includeva alcun servizio come pasti o colazioni , solo il pernottamento .La nostra struttura ha il certificato di idoneità per l'impianto elettrico come ogni appartamento o struttura ricettiva , nel caso di un'evento fortuito di cortocircuito abbiamo il salvavita testato come ogni anno il 1-6-2022 ed un'assicurazione per i danni a terzi come d'obbligo di legge Come abbiamo comunicato al check in Ha prenotato una camera dove durante il giorno erano presenti 3 concerti internazionali , 2 fiere internazionali con 1 partita di calcio europea e la formula 1 Abbiamo anche sottolineato che se non era di suo gradimento poteva effettuare la cancellazione gratuita e trovare una soluzione a lei gradita che , per la notte da lei richiesta partivano da 700 euro le camere in qualsiasi hotel anche ad 1 stella e non 120 euro da lei pagati.Purtroppo la nostra non è una struttura che soddisfa le sue esigenze nonostante la metro davanti al portone , 300 metri da stazione centrale ed una vista attico super attico su stazione centrale La invitiamo ad evitare per le prossime volte , date così importanti , proprio per evitare di scegliere soluzioni non adatte a lei Buona giornata

2/10 Terrible

Kamilla

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Extremely loud place, extremely hot place ... You have to choose: open the window, but forget having any sleep because it will be too noisy ... or close the window and die in a warm, humid room. There is no air conditioning or even ventilation. Only a pity little fan, that only makes it worse. The second thing ... I've never slept on such a bad bed, tragic mattresses and small pillows, and the beds slide around. You get abused furniture. We couldn't take the horror anymore, so we had to call expeidia and got a new hotel, but b&b did not respond when they called them... they didn't respond at all. There's no reception to ask about anything, they dont answer when you write to them... we haven't got our money back, and properly won't. So don't book this "hotel", it will be a great mistake!
Stayed 4 nights in Aug 2022

6/10 Okay

Ana

Stayed 1 night in Aug 2022

8/10 Good

Marta

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba muy bien equipada al igual que el baño, disponíamos de todo lo necesario y esta genial el toque del micro y el frigo, lo único malo es que durante el verano la temperatura es insoportable en el piso, el ventilador no ayudaba mucho y cuando fuimos a moverlo nos dimos cuenta de que la estructura estaba rota, sin embargo, funcionaba bien!
Stayed 2 nights in Aug 2022

10/10 Excellent

Lucilene Jordânia de

Stayed 1 night in Jul 2022

4/10 Poor

Hakan

Traveled with family
Disliked: Staff & service, room comfort
Çok gürültü var
Oda inanılmaz sıcak oluyor ve camı açarsanız sesten dolayı uyuyamıyorsunuz.
Stayed 1 night in Jul 2022

4/10 Poor

Luciana

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Camera in ottima condizione, personale inesistente e proprietario incontattabile. Per fortuna c'era il b&b di fianco che ci hanno indirizzato il da farsi.
Stayed 2 nights in Jul 2022

2/10 Terrible

Roberto

Traveled with group
Peggio di cosi si muore
Purtroppo nonostante la prenotazione fosse stata fatta e fosse attiva la stanza all'arrivo di mio fratello era stata assegnata dicendo che era stata annullata la prenotazione. Prima volta che mi succede, in un periodo che Milano è pienissima arrivare senza la stanza prenotata è un grosso disagio.
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Not great during the summer
Stayed one night. Too warm, no air conditioner, just a small plastic fan that didn't help against the heat at all. Would have payed tripple if I'd known I wouldn't be able to get any sleep here at all. Do not book during the summer! Definitely ok and ok priced other times of year.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Jul 2022

2/10 Terrible

Michal

Stayed 1 night in Jul 2022

2/10 Terrible

Erjon

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stava sopra alla fermata della metro
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Mariachiara

Stayed 1 night in Jul 2022

4/10 Poor

Marie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Saknade luftkonditionering. 35'C ute. Annars bra.
Stayed 1 night in Jul 2022