住宿正面 (夜晚)

米德爾敦旅館的評分

3.5 out of 5
米德爾敦旅館
70 Main Street, Middletown, CT

評論

9.0

太棒了

10 分,有夠讚;371 則評論中有 225 則" "
8 分,不錯哦;371 則評論中有 99 則" "
6 分,一般般;371 則評論中有 32 則" "
4 分,不太好;371 則評論中有 11 則" "
2 分,很糟糕;371 則評論中有 4 則" "

9.4/10

整潔度

9.2/10

員工素質

8.6/10

設施服務

8.8/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

XIAO

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was awesome stay
於 2023 年 11 月住了 1 晚
Front Office Manager - Mason 於 2023年11月14日回覆
Hi Xiao, Thanks for taking the time to review the Inn. I am glad that you had a good stay. Come visit any time!

10/10 有夠讚

TSU YUAN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
nice hotel
clean big rooms

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
以前住过 交通便利 周围小店挺多的 感觉不错

10/10 有夠讚

Kristine

喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful old hotel!
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Paul

於 2024 年 4 月住了 2 晚

10/10 有夠讚

Sarah

喜歡:整潔度、員工素質和住宿環境和硬體
Great
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Timna

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The parking was inconvenient. Coming in the back of the building felt weird and discomforting. There was also no proper signage for parking. You were unsure of the parking situation. In addition, The restaurant took forever to open and only one person working to serve customers while being a bartender. Very strange. The price of water $5! Unacceptable. At the airport it is $3 - so why $5? The staff was friendly however the small details can affect your business for repeat customers.
於 2024 年 4 月住了 2 晚
Mason - Front Office Manager 於 2024年5月15日回覆
Hi Timna, thank you for taking the time to leave an honest review. I am sorry to hear that you felt inconvenienced by our parking and restaurant staffing. We do offer valet to guests, if you decide to stay with us again and you do not feel safe parking in the back, let me know and I will give you complimentary valet. If you want to talk about your stay more please call the front desk and ask for me

10/10 有夠讚

Maureen

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

6/10 一般般

Sara

喜歡:整潔度和員工素質
於 2024 年 3 月住了 1 晚

6/10 一般般

Robert

家庭旅遊
喜歡:整潔度和員工素質
Good front desk staff. Comfortable beds. Good location with plenty of dining options if not too late. Garbage truck woke us up at 4:50am. Toilet starting running in night and did not stop.
於 2024 年 3 月住了 1 晚
Front Office Manager - Mason 於 2024年5月15日回覆
Hi Robert, Thanks for leaving a review. I think we talked on your way out. I am sorry to hear your toilet was running. Our flappers deteriorate over time and it has since been replaced. As for the garbage truck, there is nothing we can do about nearby business trash pickups on our busy days. That being said, on less busy days and after our conversation I have been putting guests away from scheduled local trash pickups when I am able. Thanks again for your candor.

10/10 有夠讚

Lindsay-Leigh

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Inn is a great spot for us to stay as we visit our son at Wesleyan. The young man at the front desk at check in was most helpful. He gave us a $10 voucher for the Tavern and told us about the family discount for stays while visiting Wesleyan students. Lisa, at the bar, was friendly and made us feel at home. We will definitely be staying again.
於 2024 年 3 月住了 1 晚
Front Office Manager - Mason 於 2024年3月25日回覆
Hi Lindsay-Leigh, Thank you for leaving a review. I am glad that I could help you out and you were able to take advantage of the restaurant! We look forward to having you stay with us again.

10/10 有夠讚

Rebecca

於 2024 年 1 月住了 12 晚

4/10 不太好

Dominick

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Sarah

於 2024 年 2 月住了 1 晚

4/10 不太好

Richard

家庭旅遊
不喜歡:員工素質和住宿環境和硬體
It could have been worse...
於 2024 年 1 月住了 2 晚
Front Office Manager - Mason 於 2024年1月29日回覆
Hi Richard, I appreciate you taking the time to leave a review. I would really like specifics so I know how we can do better next time. If you would like to talk to me about Jon's stay at all and how we can improve please call the front desk and ask for Mason

4/10 不太好

Maycie

親子旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
A bit overpriced, I get that it’s a nice location and old hotel but the inside is comparable to a Holiday Inn Express but they don’t have any included breakfast, staff was rude when I called down to see if they were able to bring up a DoorDash delivery (it’s fine that they wouldn’t, but they were rude about even being asked), and there aren’t even microwaves to heat something up so it made giving my kids breakfast a bit difficult. I personally won’t return just due to the price compared to similar hotels that offer more amenities.
於 2024 年 1 月住了 2 晚
Front Office Manager - Mason 於 2024年1月16日回覆
Hi Maycie, Thank you for leaving a review. I am sorry to hear that our staff was rude to you, I would appreciate it if you would give me a call so I know to whom you spoke. As for a microwave, we are not able to put them in guest rooms per the Middletown fire code but we do have one behind the front desk and we are happy to heat up items for guests. You can always book directly for the best rate. Again, I appreciate you leaving a review and if you ever want to talk about your stay please call the front desk and ask for Mason

10/10 有夠讚

shaye

於 2024 年 1 月住了 1 晚

8/10 不錯哦

Joselyn

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Overall it’s comfortable
於 2023 年 12 月住了 1 晚

6/10 一般般

Bradford

家庭旅遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Our room wasn’t clean
The hotel itself was nice, but our room was not great. It just simply wasn’t clean. There were spots of a sticky liquid on the bedside table. I also found several pieces of food (lettuce) under the bedside table. The bathroom floor was also very sticky.
於 2023 年 12 月住了 1 晚
Front Office Manager - Mason 於 2024年1月16日回覆
Hello Bradford, thanks so much for your honesty. I always want to make sure that guests are welcomed and feel comfortable in our rooms. It disheartens me to hear that you found your room to be unclean. I will make sure that I talk to our housekeeping staff about this. If you want to talk about your stay at all please call the front desk and ask for Mason

10/10 有夠讚

Raymond

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Ann Marie

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff is very helpful, room was great and bed very comfortable. Being winter, the quilts on the bed were too inviting...hard to leave such warm comfort in the morning! Property is lovely. Convenient and delicious restaurant on site. Only think lacking was sinage for parking.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Pamela

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚

10/10 有夠讚

Carla

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a pleasant experience
於 2023 年 11 月住了 1 晚
Front Office Manager - Mason 於 2023年12月8日回覆
Hi Carla, I am glad that you had a good time here. I hope you stay with us again sometime!

10/10 有夠讚

Jason

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Gail M

The sineage for the hotel needs to be much larger, it was very difficult to spot in the evening.
於 2023 年 11 月住了 1 晚
Front Office Manager - Mason 於 2023年12月8日回覆
Hi Gail thank you so much for taking the time to leave a review. I will make sure that I talk with our executive team about making the second sign larger. We have a big one on the front of our building but it is high up so a lot of the time people do not notice it. Thanks again!

8/10 不錯哦

Peter

喜歡:整潔度和員工素質
The room is fairly plain for the price. Excellent location on Main St.
於 2023 年 11 月住了 1 晚
Front Office Manager - Mason 於 2023年11月29日回覆
Hi Peter, thank you for taking the time to leave a review. I am happy that you enjoyed our location. If you decide to stay with us again and would like your room to be a little more special, we have amenities available to order. You can always call the front desk if you have any questions. Thanks again!

10/10 有夠讚

David

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice rooms nice common spaces. Very clean.
於 2023 年 11 月住了 1 晚
Front Office Manager - Mason 於 2023年11月29日回覆
Hi David, I am happy that you found your room clean and was able to enjoy some of our amenities. I hope you can visit again sometime! Thanks so much!

8/10 不錯哦

Troy

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Pamela

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 有夠讚

sanjay

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Patrizia,washington

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a fantastic staying as usual. Thank you for your warm hospitality. We had a great time. Patrizia, Rick, and Alexandra
於 2023 年 10 月住了 2 晚
Front Office Manager - Mason 於 2023年10月31日回覆
Thanks so much for leaving a review Patrizia. I hope you stay with us again soon! We are happy to have you visit with us anytime.

8/10 不錯哦

Miriam

喜歡:整潔度、員工素質和住宿環境和硬體
Pretty good.
於 2023 年 8 月住了 1 晚
Front Office Manager - Mason 於 2023年10月23日回覆
Hi Miriam, Thank you for taking the time to leave us a review. I hope you come to stay again so we can make your stay perfect next time.

4/10 不太好

Robert

喜歡:員工素質
於 2023 年 10 月住了 3 晚

10/10 有夠讚

BRIAN

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place for my business trip. Great location downtown near restaurants. I stayed at hotel for dinner in the Pub/restaurant. Food was good and service excellent.
於 2023 年 10 月住了 1 晚
Front Office Manager - Mason 於 2023年10月23日回覆
Hi Brian, thank you for leaving a review. I am glad that you enjoyed our restaurant. We have different specials every day so if you find yourself in Middletown again do not hesitate to stop by

6/10 一般般

真實旅客

商務旅客
喜歡:住宿環境和硬體
solid 3.5 stars
Good location as this was for business, excellent front desk person at check-in (female, after 7p), clean attractive room, great mattress and dog friendly (though I didn't have my dog on this trip). Negatives - room was warm, ac was loud and the pillows were very uncomfortable - not a good nights sleep. A solid 3.5 stars.
於 2023 年 10 月住了 1 晚
Front Office Manager - Mason 於 2023年10月23日回覆
Hello, Thank you so much for your honesty. I am happy that our staff was accommodating. If you have the time and would like to give me a call so we can talk about your stay, feel free. I am going to look into which room you stayed in for a possible update on the pillows and ac unit. Thanks and if you choose to call, just ask for Mason

6/10 一般般

Cara

Highly mediocre and overpriced
於 2023 年 10 月住了 1 晚
Front Office Manager - Mason 於 2023年10月8日回覆
Hi Cara, I appreciate your honesty. I am sorry to hear that your stay was not up to par. If you would like to talk about it at all, please give the front desk a call and ask for Mason. I would be happy to talk to you.

10/10 有夠讚

heather

於 2023 年 9 月住了 1 晚

10/10 有夠讚

Marion

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient to Wesleyan and comfortable.
於 2023 年 9 月住了 3 晚
Mason - Front Office Manager 於 2023年9月27日回覆
Hi Marion, thanks for leaving a review. I am glad you found our accommodations comfortable and enjoyed our location. On a nice fall day it is always good to take a walk to campus. Have a great day!

6/10 一般般

Woo

於 2023 年 9 月住了 1 晚

6/10 一般般

John

團體旅遊
喜歡:整潔度和住宿環境和硬體
No one at check in and no one answering phone
於 2023 年 9 月住了 1 晚
Front Office Manager - Mason 於 2023年10月31日回覆
Hi John, I appreciate your time and your honesty in your review. It must have been frustrating to need assistance and not get it. Sometimes at the front desk we get saddled with other tasks that take us away from the desk or receive too many phone calls and are unable to respond immediately. Soon we are going to have a service help us with overflow calls. If you would like to talk about your stay at all, please call the front desk and ask for Mason

8/10 不錯哦

Mike

於 2023 年 9 月住了 2 晚

10/10 有夠讚

Patrizia,washington

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very warm welcome. Very clean, walking distance to Wesleyan. A lovely cozy hotel. Charming
於 2023 年 9 月住了 1 晚
Front Office Manager - Mason 於 2023年9月5日回覆
Hi Patrizia, thank you for taking the time to submit a review! I am glad you found our inn charming and a nice place to stay. I hope we see you the next time you're in town

10/10 有夠讚

nichole

喜歡:整潔度、員工素質和住宿環境和硬體
Had a great night with an amazing room.
於 2023 年 8 月住了 1 晚
Front Office Manager - Mason 於 2023年9月5日回覆
Thanks for leaving this review Nichole. I am glad you enjoyed your room. Come visit anytime!

8/10 不錯哦

Susan

商務旅客, 家庭旅遊
喜歡:整潔度
不喜歡:住宿環境和硬體
Parking terrible. No one at desk at check in
於 2023 年 8 月住了 2 晚
Front Office Manager - Mason 於 2023年9月5日回覆
Hi Susan, Thank you for taking the time to leave a review. I am sorry to hear that there was no one at the desk upon check in, sometimes our duties take us away from the desk momentarily. If you would like to talk more about your stay, please call the front desk and ask for Mason. Thanks again

8/10 不錯哦

William

於 2023 年 8 月住了 1 晚

4/10 不太好

rebecca

家庭旅遊
不喜歡:整潔度
No repeat visit from us
I was very disappointed with the cleanliness of this hotel. There was a layer of dust on all the lamps, baseboards, alarm clock, etc. Stayed two nights and our room was not serviced so had to ask for clean towels and more toiletries. Good location- Wesleyan and restaurants definitely within walking distance.
於 2023 年 7 月住了 2 晚
Front Office Manager - Mason 於 2023年8月4日回覆
Hi Rebecca, I appreciate your honesty. We currently offer service upon request, however this does not make up for the state of your room upon arrival. If you would ever like to discuss your stay, please call the front desk and ask for Mason. Thank you.

8/10 不錯哦

William

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Beverly

情侶出遊
spent one night enjoyed the hotel and town. be sure to eat at La Boca great wings and delish mexican. Hotel very clean and right in town to walk to everything
於 2023 年 7 月住了 1 晚
Front Office Manager - Mason 於 2023年7月21日回覆
Hi Beverly, I am happy to hear that you were able to enjoy some of what Middletown has to offer. Come back anytime!

6/10 一般般

MARTHA

不喜歡:整潔度
VERY DISAPPOINTING
We stay over the weekend from 7/8 to 8/8. The hotel was holding a wedding and with no regard for the comfort of other customers, the noise of drunk guests went through the night. The bathroom was not clear properly and the toilet was disgusting. The breakfast was served at the Tavern, with a very rude and unprofessional waitress. Very disappointing experience.
於 2023 年 7 月住了 1 晚
Front Office Manager - Mason 於 2023年7月21日回覆
Hi Martha, I am very sorry to hear that your stay did not go as well as it could have. I expect our staff to act with care and respect towards our guests. If you would like to talk about your stay please call the front desk and ask for Mason

10/10 有夠讚

Leona

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Awesome Customer Service
front desk was very helpful our GPS went out in our car and they guided us right to front door
於 2023 年 7 月住了 1 晚
Front Office Manager - Mason 於 2023年7月13日回覆
Hi Leona, thank you so much for taking the time to leave a review! I am always happy to hear when our front desk staff go above and beyond for our guests. Come visit anytime!