Houseboats in Mid Suffolk District

"Friendly help ful staff at excellent hotel - really good value for money"

"Ufford seems like it could be a great place to stay and while I did enjoy my time there, a few gripes really marred the experience. Firstly the room felt tired and worn out. Bedclothes smelt musty and unwashed. The plug in the bath didn't work and had to operated with a spoon. The taps wobbled. A little TLC would go a long way. The room tea and coffee were enough for one cup each. The real kicker though was the breakfast service. Utterly chaotic, with staff milling around and no sense of control, each instruction or assistance came from other exasperated hotel guests. The hot breakfast items were taken away half filled are people were trying to get to them. The coffee machine was broken with a queue of 20 people while a number of staff hid behind the bar. I didn't bother going on my 2nd day. More importantly. The staff do not make you feel welcome at all. They avoid eye contact and there is no sense of management presence at all. Maybe this was an Easter weekend issue. But a great hotel is the people who work there. "

"Overall the hotel was great…unfortunately "

"Perfect "

"Fantastic Stay at The Aviator (Room 104) ​I had a wonderful experience staying at The Aviator. From the moment I arrived, everything was handled with professionalism and care. ​Shoutout to Housekeeping: I stayed in Room 104, and I have to give a special mention to Amber. The clean room was absolutely pristine; her attention to detail was evident the moment I walked in. It’s rare to find such a high standard of cleanliness! ​Wonderful Staff: Beyond housekeeping, the entire staff was friendly and accommodating, ensuring a smooth and pleasant stay from start to finish. ​Comfort & Tech: The air conditioning worked perfectly—it was quiet and kept the room at a very comfortable temperature, which made for a great night's sleep. ​Prime Location: The location is incredibly convenient with several shops nearby. It was so easy to step out and grab anything I needed without having to trek across town. ​Bottom Line: Between the great service from people like Amber and the excellent facilities, I’d highly recommend The Aviator to anyone. I’ll definitely be returning!"

"The hotel is good overall, the carpet seems a bit tired. Not so much options on the menu. Overall, we really enjoy ourselves as a family. "

"Nice enough hotel as a whole, clean and well presented. Negative is the hard bed with spings that could be felt. Not the best sleep. "

"Only issue is the car park needs resurfacing and bays marked properly "

"Lovely "