Meeting facility
Check availability

Reviews of Solé Miami, A Noble House Resort

4 out of 5
Solé Miami, A Noble House Resort
17315 Collins Ave, Sunny Isles Beach, FL

Reviews

8.2

Very Good

Rating 10 - Excellent. 689 out of 1350 reviews" "
Rating 8 - Good. 318 out of 1350 reviews" "
Rating 6 - Okay. 175 out of 1350 reviews" "
Rating 4 - Poor. 92 out of 1350 reviews" "
Rating 2 - Terrible. 76 out of 1350 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Tamla, smyrna

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Loved the view from my ocean front room. Bed was comfy. The food wasnt good and very limited. No table or chairs for the balconies. No napkins or paper towels for their kitchen areas. No USB plugs in the main areas of the room. Two remotes neither worked for the tvs. Took a few calls for engineering to come replace them. No washer or dryers. No cleaners avaliable. This is the third Noble House property and I have to say this was missed on a lot of things
Stayed 4 nights in Apr 2024
Response from Juan Garcia on 2024/5/1
Dear Tamla,Thank you for choosing to stay at Sole Miami and for taking the time to provide feedback about your recent stay. I am disappointed to learn that the level of service you received did not live up to your expectations or the high standards we strive to achieve on a daily basis. I would personally welcome the opportunity to discuss your stay further with you and invite you to contact me directly.Looking forward to hearing from you.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good I will be back
Stayed 2 nights in Apr 2024
Response from Juan Garcia on 2024/5/1
Dear Stephen, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

6/10 Okay

lina

Liked: Cleanliness, staff & service
Bar and restaurant is closed at 10pm … not convenient if you want to enjoy some late drinks
Stayed 1 night in Apr 2024
Response from Juan Garcia on 2024/5/1
Dear Lina,Thank you for choosing to stay at Sole Miami and for taking the time to provide feedback about your recent stay. I am disappointed to learn that the level of service you received did not live up to your expectations or the high standards we strive to achieve on a daily basis. I would personally welcome the opportunity to discuss your stay further with you and invite you to contact me directly.Looking forward to hearing from you.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

4/10 Poor

Richa

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property looks pretty old and even after renovations the rooms, hallways and washrooms feel dated. There is very less light and no fans in the rooms which is horrible with Miami humidity. The beach access is humble and beaches are pretty smelly. Lets talk about house keeping and services, we requested some towels and garbage bags by calling room services and even after calling thrice during a span of 2 hours in the morning those stuffs never arrived. Finally we had to go down and complain at the front desk to have it all delivered to our room. Valet staff is friendly but the property has limited parking and during the busy times you might have to wait a decent bit to get your car, also there is no free self parking. There is just one Dining option which is not great anyway, luckily there is plenty of eating and shopping options around the property. Overall I am highly disappointed by this property, they should not at all be classified as “4 STAR”. Their amenities, rooms and services at best qualify as 2-3 star. There are other 3 star properties within 5 miles which are way better and probably cheaper.
Stayed 3 nights in Apr 2024
Response from Juan Garcia on 2024/5/1
Dear Richa,Thank you for choosing to stay at Sole Miami and for taking the time to provide feedback about your recent stay. I am disappointed to learn that the level of service you received did not live up to your expectations or the high standards we strive to achieve on a daily basis. I would personally welcome the opportunity to discuss your stay further with you and invite you to contact me directly.Looking forward to hearing from you.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 Good

Sardar

Liked: Cleanliness, property conditions & facilities
Good but expensive
Stayed 1 night in Apr 2024
Response from Juan Garcia on 2024/4/27
Dear Sardar, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 4/5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

6/10 Okay

Itzury

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
I would love to rate this hotel a good 5 star but the cleaning service and having roaches run around our bedroom and kitchen was not it for me. Over all we had an amazing view and had easy access to the beach and back.
Stayed 3 nights in Apr 2024
Response from Juan Garcia on 2024/4/26
Dear Itzury,Thank you for choosing to stay at Sole Miami and for taking the time to provide feedback about your recent stay. I am disappointed to learn that the level of service you received did not live up to your expectations or the high standards we strive to achieve on a daily basis. I would personally welcome the opportunity to discuss your stay further with you and invite you to contact me directly.Looking forward to hearing from you.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Vladimir

Traveled with group
Liked: Cleanliness, amenities
Very nice hotel 😊
Stayed 4 nights in Feb 2024
Response from Juan Garcia on 2024/4/25
Dear Vladimir, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Kenyatta

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love boutique hotels because they're intimate and more like home. The staff at Sole made me feel totally welcome from start to finish. Anything I needed was at my fingertips or delivered to my door promptly and with a smile, even late at night. The location is perfect for being in the Sunny Isles or nearby areas.
Stayed 2 nights in Apr 2024
Response from Juan Garcia on 2024/4/24
Dear Kenyatta,Thank you for leaving such a nice review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call-in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words and we look forward to welcoming you very soon. Sincerely, Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice. The staff are very nice and helpful with information. Anil was great with checking in process! Sole is within walking distance to many stores and restaurants in the area. Overlooks ocean and intercostals. We were there for a week and enjoyed every minute. The hotel's amenities are good, with steam room, sauna, gym and gourmet restaurant ( BALEENkitchen) and easily assessable beach. While its cleanliness and the staff's attentive service garner praise, I would like to give a special thank to Juan Carlos, the manager! He made sure we would have the best time and upgraded our room! I would highly recommend this hotel to anyone in need of a peaceful retreat, location,and great service!!!!
Stayed 6 nights in Apr 2024
Response from Juan Garcia on 2024/4/24
Dear Michael,Thank you for leaving such a nice review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. I will make sure to share this with Anil and all the team members here. I am very happy to be part of your experience as well. Next time you or your friends want to visit us, please give us a call-in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words and we look forward to welcoming you very soon. Sincerely, Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice. The staff are very nice and helpful with information. Anil was great with checking in process! Sole is within walking distance to many stores and restaurants in the area. Overlooks ocean and intercostals. We were there for a week and enjoyed every minute. The hotel's amenities are good, with steam room, sauna, gym and gourmet restaurant ( BALEENkitchen) and easily assessable beach. While its cleanliness and the staff's attentive service garner praise, I would like to give a special thank to Juan Carlos, the manager! He made sure we would have the best time and upgraded our room! I would highly recommend this hotel to anyone in need of a peaceful retreat, location,and great service!!!!
Stayed 5 nights in Apr 2024
Response from Juan Garcia on 2024/4/24
Dear Michael,Thank you for leaving such a nice review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. I will make sure to share this with Anil and all the team members here. I am very happy to be part of your experience as well. Next time you or your friends want to visit us, please give us a call-in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words and we look forward to welcoming you very soon. Sincerely, Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Svetlana

Liked: Property conditions & facilities
Beautiful, safe, clean hotel
Stayed 7 nights in Jan 2024
Response from Juan Garcia on 2024/4/24
Dear Svetlana, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 Good

olga

Liked: Cleanliness, staff & service, property conditions & facilities
И
Stayed 4 nights in Apr 2024
Response from Juan Garcia on 2024/4/24
Dear Olga, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 4/5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Mykola

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling with small kid. Everything was clean . My kid loves pool, so we spend the whole time there. Stuff is nice and friendly. Night bonfire by the ocean, cool for relaxing. Will come back again
Stayed 3 nights in Apr 2024
Response from Juan Garcia on 2024/4/24
Dear Mykola, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

LaRonda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andrew at the front desk and Felix at the pool bar make this hotel fabulous.
Stayed 1 night in Apr 2024
Response from Juan Garcia on 2024/4/24
Dear LaRonda, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We will of course be sharing your feedback with Andrei and Felix.We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Antoinette

Traveled with partner
Liked: Amenities
We was near the beach and all we basically needed was just our body out there by the beach or the pool.
Stayed 5 nights in Apr 2024
Response from Juan Garcia on 2024/4/24
Dear Antoinette, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Milana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at Sole hotel, but we have stayed in sunny aisle many times before. Location is amazing right across the street there a lot of restaurants and shops. Facility of the beach was very nice. And the pool was actually is not as small as it looks on the picture. Room was renovated nice balcony. Everything was clean and the staff was very friendly.
Stayed 5 nights in Apr 2024
Response from Juan Garcia on 2024/4/24
Dear Mialana, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 Good

Biata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Juan Garcia on 2024/4/24
Dear Biata, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 4/5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
highly recommend, staff was amazing & it was very beautiful!
Stayed 3 nights in Apr 2024
Response from Juan Garcia on 2024/4/19
Dear Andrea, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

diana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. This is my second time staying here and I will keep going back. Very family friendly.
Stayed 4 nights in Apr 2024
Response from Juan Garcia on 2024/4/19
Dear Diana, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 Good

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor and clean property but the parking is very expensive.
Stayed 2 nights in Apr 2024
Response from Juan Garcia on 2024/4/18
Dear Nigel, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 4-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our experience here. Beautiful place and every staff member was extremely nice.
Stayed 4 nights in Apr 2024
Response from Juan Garcia on 2024/4/17
Dear Alyssa, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 Good

Asoke

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
It is a modern, clean and a nice hotel.
Stayed 7 nights in Apr 2024
Response from Juan Garcia on 2024/4/17
Dear Asoke, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 4-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Juan Garcia on 2024/4/18
Dear Yuliya, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Adrienne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay with my partner! The staff was attentive and courteous, the room was clean and kept that way for the duration of our stay. Even the room service was good, to my surprise. I would absolutely return to Solé for another vacation.
Stayed 4 nights in Apr 2024
Response from Juan Garcia on 2024/4/17
Dear Adrienne, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Mohammad, Liberty Township

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s so nice place and quiet. Customer service is wonderful.
Stayed 2 nights in Apr 2024
Response from Juan Garcia on 2024/4/17
Dear Mohammad, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Domenic

Traveled with partner
Liked: Cleanliness, staff & service
Excellent stay!
Stayed 3 nights in Apr 2024
Response from Juan Garcia on 2024/4/17
Dear Domenic, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Essra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! It’s the best place to stay location wise in Miami and we loved the staff the rooms everything. Beach access and all … we will be back
Stayed 4 nights in Apr 2024
Response from Juan Garcia on 2024/4/17
Dear Essra, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Shawn Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was stellar. Very nice vacation.
Stayed 4 nights in Apr 2024
Response from Juan Garcia on 2024/4/14
Dear Lazaro, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 Good

Lebanon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved the double rooms very spacious, staff was very friendly!
Stayed 3 nights in Apr 2024
Response from Juan Garcia on 2024/4/14
Dear Lazaro, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 4-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Chedta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a review based off my first experience in Miami/Sunny Isles. That being said, I had an amazing view of the ocean. Being right there on the beach was amazing. It is north of Miami Beach, so if you’re looking for that, it might not be quite what you expect. Not much nightlife close by (walking distance). The restaurant inside is okay. Overpriced, for average food in my opinion. However, the friendliness of the staff was very much appreciated! As far as the accommodations, I didn’t venture too much into it. They are a resort with “all inclusive”. But based off what I got, seemed like all services were available, but you’re paying for it on top of the stay. Just be mindful when you book. My guess is I didn’t actually get an all inclusive stay. So it made it a little bit of a downer with some of the additional expenses. That being said, I would go back! Great staff! Great view. I’m sure there’s better, but this was an amazing experience for me all in all.
Stayed 4 nights in Apr 2024
Response from Juan Garcia on 2024/4/14
Dear Lazaro, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Turquoia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel like I have become family with the staff here!! Everyone’s so nice, pleasant & hospitable! This is ONLY place I’ll stay when visiting! See you all again in a few more months! 😊
Stayed 2 nights in Apr 2024
Response from Juan Garcia on 2024/4/14
Dear Lazaro, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Marianela

Stayed 6 nights in Mar 2024
Response from Juan Garcia on 2024/5/2
Dear Marianela, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 Good

Diego Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place
Stayed 2 nights in Apr 2024
Response from Juan Garcia on 2024/4/12
Dear Diego,Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and your special mention of Anil who was able to assist you recovering your item. We cannot wait to have you back again and thank you for your 4-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything people here it's so much nice I absolutely want to come back
Stayed 3 nights in Apr 2024
Response from Juan Garcia on 2024/4/12
Dear Maria, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

6/10 Okay

Serge

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Nothing special
Stayed 3 nights in Mar 2024
Response from Juan Garcia on 2024/4/12
Dear Serge,Thank you for choosing to stay at Sole Miami and for taking the time to provide feedback about your recent stay. I am disappointed to learn that the level of service you received did not live up to your expectations or the high standards we strive to achieve on a daily basis. I would personally welcome the opportunity to discuss your stay further with you and invite you to contact me directly.Looking forward to hearing from you.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Juan Garcia on 2024/4/10
Dear Anthony,Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and your special mention of Anil who was able to assist you recovering your item. We cannot wait to have you back again and thank you for your 4-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Betsy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had an amazing time at Sole.
Stayed 6 nights in Mar 2024
Response from Juan Garcia on 2024/4/10
Dear Betsy, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Shontae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really great stay at Solé Miami! The staff were friendly and helpful. The resort was clean, relaxing and an overall great place to stay.
Stayed 2 nights in Apr 2024
Response from Juan Garcia on 2024/4/10
Dear Shontae, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Lazaro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitively be returning and telling friends and family to vacation there as well.
Stayed 1 night in Apr 2024
Response from Juan Garcia on 2024/4/10
Dear Lazaro, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 Good

Laura

Stayed 4 nights in Apr 2024
Response from Juan Garcia on 2024/5/1
Dear Stephen, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 4/5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

2/10 Terrible

Ivan

Stayed 4 nights in Mar 2024
Response from Juan Garcia on 2024/4/10
Dear Ivan,Thank you for choosing to stay at Sole Miami and for taking the time to provide feedback about your recent stay. I am disappointed to learn that the level of service you received did not live up to your expectations or the high standards we strive to achieve on a daily basis. I would personally welcome the opportunity to discuss your stay further with you and invite you to contact me directly.Looking forward to hearing from you.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE PLACE!
Stayed 1 night in Apr 2024
Response from Juan Garcia on 2024/4/7
Dear Igor, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Rowtas, ISP

Traveled with family
Liked: Cleanliness, amenities
A great atmosphere.
Stayed 5 nights in Apr 2024
Response from Juan Garcia on 2024/4/7
Dear Rowtas, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

staci

Stayed 1 night in Apr 2024
Response from Juan Garcia on 2024/4/25
Dear Staci, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 Good

Kyriakos

Stayed 4 nights in Mar 2024
Response from Juan Garcia on 2024/4/25
Dear Kyriakos, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 4/5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay
Stayed 3 nights in Apr 2024
Response from Juan Garcia on 2024/4/5
Dear Danielle,Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 4-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

2/10 Terrible

Reisa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is disgusting we’re going to move to a different hotel.
Response from Juan Garcia on 2024/4/5
Dear Reisa,Thank you for choosing to stay at Sole Miami and for taking the time to provide feedback about your recent stay. I am disappointed to learn that the level of service you received did not live up to your expectations or the high standards we strive to achieve on a daily basis. I would personally welcome the opportunity to discuss your stay further with you and invite you to contact me directly.Looking forward to hearing from you.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

6/10 Okay

Meta

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The bathroom was really intolerable. If you plan to stay there, bring your own Clorox wipes.
Stayed 3 nights in Mar 2024
Response from Juan Garcia on 2024/4/3
Dear Meta,Thank you for choosing to stay at Sole Miami and for taking the time to provide feedback about your recent stay. I am disappointed to learn that the level of service you received did not live up to your expectations or the high standards we strive to achieve on a daily basis. I would personally welcome the opportunity to discuss your stay further with you and invite you to contact me directly.Looking forward to hearing from you.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

8/10 Good

Taina

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I like the staff, excellent and kind. I did not like to pay for my amazon divery. It shouldn’t be that I paid so much for the room and service and I am charged for extra package from Amazon. It doesn’t make sence and appears very cheap to me. Disappointing but the staff could not help, mor their policy. Sole shoukd really reconsider this
Stayed 2 nights in Mar 2024
Response from Juan Garcia on 2024/4/5
Dear Taina,Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and your special mention of Anil who was able to assist you recovering your item. We cannot wait to have you back again and thank you for your 4-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami

6/10 Okay

Deirdre

Liked: Staff & service
Stayed 4 nights in Mar 2024
Response from Juan Garcia on 2024/4/1
Dear Deirdre,Thank you for choosing to stay at Sole Miami and for taking the time to provide feedback about your recent stay. I am disappointed to learn that the level of service you received did not live up to your expectations or the high standards we strive to achieve on a daily basis. I would personally welcome the opportunity to discuss your stay further with you and invite you to contact me directly.Looking forward to hearing from you.Sincerely,Juan GarciaDirector of Front OfficeSole Miami