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Reviews of Baltic Hotel

2 out of 5
Baltic Hotel
7643 harding Ave., Miami Beach, FL

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 45 reviews" "
Rating 8 - Good. 14 out of 45 reviews" "
Rating 6 - Okay. 5 out of 45 reviews" "
Rating 4 - Poor. 1 out of 45 reviews" "
Rating 2 - Terrible. 7 out of 45 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodations for the cost.
Stayed 2 nights in May 2024

2/10 Terrible

Luretta

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as pictured
Stayed 3 nights in Mar 2024
Response from Maggy on 2024/5/14
Hi. We are always available to help. You should have reached out to us and we would have helped you to solve any issue.

10/10 Excellent

Leidy J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Maggy on 2024/5/14
Thank you for your review!!!

8/10 Good

Norma martinez Beatriz

Liked: Staff & service
Estaba bien
Stayed 3 nights in May 2024
Response from Maggy on 2024/5/10
Thank you so much for your review!!!!!

10/10 Excellent

john

Disliked: Cleanliness, amenities, property conditions & facilities
I did not like the fact that there was no desk clerk, old building, all services are done by telephone.
Stayed 2 nights in May 2024
Response from Maggy on 2024/5/10
Thank you so much for your review!!!!!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. Always available and so caring and helpful.
Stayed 3 nights in Apr 2024
Response from Maggy on 2024/5/6
Thank you so much for your review!

10/10 Excellent

Matthew

Business traveler
Liked: Amenities
The people are dramatic. They are available via text at all hours all days, the cleaning lady is so very helpful with anything you need.
Stayed 3 nights in Apr 2024
Response from MAGGY on 2024/5/2
THANK YOU SO MUCH FOR YOUR REVIEW!

8/10 Good

craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from maggy on 2024/5/2
THANK YOU SO MUCH FOR YOUR REVIEW!

10/10 Excellent

Zsolt A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Apr 2024
Response from Maggy on 2024/5/2
THANK YOU SO MUCH FOR YOUR REVIEW!

2/10 Terrible

Dave

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My tires were slashed on the premises the first night I stayed there. The security cameras do not work and the hotel claimed no responsibility. There is one person for staff and it was difficult to get her help as she doesn't speak english. She was willing to help though.
Stayed 6 nights in Apr 2024
Response from Maggy on 2024/4/25
Sorry but we are not responsible for whatever happens on the street. We understand your frustration but it was none of our fault. This hotel has a virtual front office. You can reach us 24-7.

2/10 Terrible

Steven A

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property absolutely should not have the ability to conduct business for lodging. The place is absolutely disgusting and very under kept. The building and all its furniture are run down and outdated. The rooms are what you would expect at a motel. No headboard, terrible mattress, noisy spring base and musty smell. The bathroom despicable. I was in disbelief to discover the blatant deceit because the images used for marketing made place look reasonable and doable. But there was no way I would’ve stayed in that mess. The property had no staff and felt very unsafe. I tried to contact management to discuss my issues but they offered no kind of help to make us feel valued as a customer and when i told them that we weren’t comfortable and wanted a refund it was a hard no. I ended up booking a way better hotel with several amenities for cheaper. I was scammed. Save yourselves the trouble and never stay at this property.
Stayed 2 nights in Apr 2024
Response from Maggy on 2024/4/25
Dear Steve Sorry about your experience. However this is a first price Hotel in a very good location. Our review are all very good and our service and rooms are absolutely clean and nice, according to our guests experience :)

10/10 Excellent

Bojan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View
Stayed 6 nights in Apr 2024
Response from Maggy on 2024/4/25
Thank you so much for your review!

6/10 Okay

Ana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Maggy on 2024/4/25
Thank you so much for your review!

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service are on point with cleanliness as well.
Stayed 2 nights in Apr 2024
Response from Maggy on 2024/4/25
Thank you so much for your review!

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location! It’s just one block from seaside, easy to see sunrise, easy to enjoy the sands at beach. Property is clean. Only unluckily thing is there are only 3 parking spots at the back of building and it’s not easy to find available spaces on the side of the street for free. By the way, we lived in Nr 7, hope we can have a chair in the room.
Stayed 5 nights in Mar 2024
Response from Maggy on 2024/4/25
Thank you so much for your review!

8/10 Good

Cherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff stayed in quick and efficient contact with me via WhatsApp. Check in directions were thorough and easy to understand. Some of the doors have multi-numbered buttons which was a little confusing but my neighbors showed me how to use the buttons for more than one number. Smoking area was on the upper deck with chairs & tables. Beach is across the street and many restaurants and convenience stores located a short walk down Collins Ave. Mini fridge and microwave worked great, hot water and AC plenty of towels for 1-2 people. Nice and quiet area. It’s a short ride 10-15 minutes to South Beach by car. I would stay again.
Response from Maggy on 2024/4/25
Thank you so much for your review!

8/10 Good

M

Liked: Cleanliness
Disliked: Amenities
Reasonable price Hotel. Walking distance to the beach and restaurants
Stayed 3 nights in Mar 2024
Response from Maggy on 2024/4/1
Thank you for your review!!!

8/10 Good

Marlene

Liked: Cleanliness, staff & service
Excellent location close to beach. Kitchen was very worn with a non-functional dishwasher and microwave. Beds were comfortable.
Stayed 3 nights in Mar 2024
Response from Maggy on 2024/3/23
Thanks for your review!!!

10/10 Excellent

Noah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Our room was so cute, clean, and affordable. Having an entire kitchen was great too. The area is calm and quiet and best of all it’s about a minute walk to the beach! Would definitely recommend.
Response from Maggy on 2024/3/23
Thanks for your review!!!

10/10 Excellent

Gabriela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovet
Stayed 1 night in Mar 2024
Response from Maggy on 2024/3/23
Thanks for your review!!!

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Maggy on 2024/3/23
Thanks for your review!!!

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was decent price for location. Easy walk to restaurants and shopping. Beach across the street. Easy access. Bed was comfy and mini fridge and microwave a plus.
Stayed 2 nights in Mar 2024
Response from Maggy on 2024/3/23
Thanks for your review!!!

8/10 Good

Yanet

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Maggy on 2024/3/23
Thanks for your review!!!

10/10 Excellent

ARAKEL

Liked: Cleanliness, staff & service, property conditions & facilities
Thx
Stayed 2 nights in Mar 2024
Response from Maggy on 2024/3/8
Thank you very much for your review!!!

8/10 Good

Anne

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Often no one on property could be a problem
Stayed 3 nights in Feb 2024
Response from Maggy on 2024/2/26
Thank you for your review. We are always available 24/7 by phone :)

10/10 Excellent

James

Stayed 2 nights in Feb 2024
Response from Maggy on 2024/2/26
Thank you for your review!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable Stay just a block from the beach!
Loved our time here! We booked the apartment unit (includes a kitchen). The lobby/halls are beautiful. Our unit was a bit run down (the microwave was a bit janky, floors are old/scratched up) but was very clean! The location is perfect: only a block away from the beach, 2 blocks away from restaurants and shops. So for the price, it’s an absolute deal. We didn’t get an email with door access codes 24 hours before check in. But I messaged the property manager prior to boarding our flight to MIA and had the email with the access code by the time we landed. There isn’t daily in unit housekeeping but someone is on site every morning. The property is very well kept and clean. We had plenty of towels/sheets for 2 people so we only ended up asking for a few additional trash bags. Parking in Miami Beach is generally a nightmare. The Baltic has 2 parking spots for guests, first come first serve. Otherwise you need to find on street parking north of Harding Ave. For our 7 night stay in February, we only had to find street parking twice. We truly loved our stay at the Baltic Hotel. Thank you so much Maggy & Margherita!
Stayed 7 nights in Feb 2024
Response from Maggy on 2024/2/26
Thank you so much for your review!

8/10 Good

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Host was magnificent, and so was the maid. The room was very clean, the area was very nice, just a few steps from the beach Great access point to the rest of the city. Only thing is, that you can not set your own room temp, so it got a little stuffy at night, but other than that, I would recommend these units to all my friends.
Stayed 3 nights in Feb 2024
Response from Maggy on 2024/2/26
Thank you very much for your review!!

2/10 Terrible

Joseph L, Charlotte

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away, I notified them of the roaches and they replied, ok no compensation of any sort.
Stayed 3 nights in Jan 2024
Response from Maggy on 2024/1/29
Dear Joseph, we immediately replied to you but there wasn't much we could have done since you left the room already. Next time please inform us before your check out date.

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Maggy on 2024/1/22
Dear Carlos,Your review comes unexpected after you broke the bed, complained about it and still got a full refund for your stay. :)

2/10 Terrible

Jessica

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Only good thing about this hotel is the location. The bathroom shower didn’t work properly. The toilet needed repair as well. They do not believe in air conditioning because it remained 80 degrees plus the entire time. The bed was not comfortable at all. They purchase the cheapest toiletries possible. I’d bring your own soaps. Heavily do not recommend. They claim that there is parking included but it’s actually just three spots that the 12 guests get to compete over.
Stayed 5 nights in Jan 2024
Response from Maggy on 2024/1/22
Dear Jessica,We have free parking on the street as stated in your reservation. Plus 3 complimentary free private spot on a first come first serve basis as you were well aware of. Toiletries are the same you will find in any Hotel in out category, classic small shampoo and soap. Probably your expectation were for a Luxury Hotel but we are a nice economic solution on the Beach!

10/10 Excellent

Abderrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel.
Stayed 8 nights in Jan 2024
Response from Maggy on 2024/1/15
Thank you very much for your review!!

10/10 Excellent

James

Stayed 2 nights in Jan 2024
Response from Maggy on 2024/1/15
Thank you very much for your review!!

6/10 Okay

Amir

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The unit was old and smelly and not in great condition, also not as clean. It was noisy from street windows. No refill for shampoo and towels for 4 nights stay for us, no reception. Overall satisfied but could be a lot better.
Response from Maggy on 2024/1/15
Thank you very much for your review!!

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel ist super gelegen. Auch wenn es nicht direkt am south beach liegt, kommt man in ca 25 min mit dem zb kostenlosen Miami Beach trolley hin. Das Hotel ist von der Ausstattung gut, wir haben sogar einen Amazon Fire TV Stick auf unserem Zimmer gehabt. Sauber war es auch. Tägliche Reinigung gibt es nicht, brauch ich persönlich aber auch nicht. Das die Klima Anlage immer läuft / und nicht gerade leise ist, sollte man jedoch vorab wissen. Ich würde hier jederzeit wieder buchen. Check in easy, Self Check in mit Pins. Parken : es gibt 2 Hotel eigene Parkplätze am Hotel, jedoch kann man gut kostenlos auf der Straße parken.
Stayed 3 nights in May 2024
Response from Maggy on 2024/5/14
Thank you so much for your review!!!

8/10 Good

Jose Miguel

Liked: Cleanliness, property conditions & facilities
No me gusto que en las 5 noches que estuve no hicieron limpieza
Stayed 5 nights in Mar 2024
Response from Maggy on 2024/3/23
Thanks for your review!!!

2/10 Terrible

Marlena

Stayed 1 night in Mar 2024
Response from Maggy on 2024/4/6
Thanks for your review.