Property was clean, well-maintained, but looks brand new with an unfinished, new construction look. I believe we were the first renters in our apartment. There were several problems. First, the air conditioning never did work, in spite of several complaints and visits by on-site staff. Second, the management never appeared in person, as there was no one on-site. This resulted in complaints being handled via fonecons only. Third, management was slow to respond to the complaints about the AC and other things. Fourth, the parking lot for our car issued me several "VIOLATION" notices for overnight parking. This was despite following the detailed instructions provided by management regarding how to register our car for the night. I had to appeal the violations with the garage management, which is a separate entity than the hotel management. In fact, I was told to do so by the hotel management, despite the fact that I had followed their instructions for parking. The violations were resolved, in that I didn't have to pay anything, and my car wasn't towed, but I feel that this is the hotel management's responsibility. In addition, the AC problem turned out to be a defective compressor, and management did refund some of the money paid for the stay.
