Amidst the vibrant streets of Polanco, ULIV Family Apartments Polanco offers a tranquil retreat with modern comforts. Enjoy panoramic views from the rooftop terrace, unwind by the firepit in the garden or work out at gym.
Located in Miguel Hidalgo, a neighborhood in Mexico City, ULIV Family Apartments Polanco is in the entertainment district. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and travelers looking to shop may want to visit Avenida Presidente Masaryk and Antara Polanco. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena. Visit our Mexico City travel guide
539 Av. Ejército Nacional, Mexico City, CDMX, 11520
What's nearby
Avenida Presidente Masaryk
7 min walk - 0.6 km
Antara Polanco
12 min walk - 1.0 km
Lincoln Park
14 min walk - 1.2 km
Paseo de la Reforma
19 min walk - 1.6 km
Spanish Consulate General
9 min walk - 0.8 km
Getting around
Mexico City Buenavista Station
6 min drive
Polanco Station
8 min walk
Benito Juarez International Airport (MEX)
25 min drive
Restaurants
Starbucks
2 min walk
Signora Mariola
1 min walk
El Gringo Naco
2 min walk
KFC
3 min walk
Lago Meru
3 min walk
About this property
ULIV Family Apartments Polanco
This aparthotel features a fitness center, a rooftop terrace, and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, concierge services, and a garden are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Weekly housekeeping is available.
ULIV Family Apartments Polanco offers 12 accommodations with washers/dryers and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. 50-inch Smart televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, and hair dryers.
This Mexico City aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and portable fans. Housekeeping is provided weekly.
Recreational amenities at the aparthotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (36 inch wide door)
Well-lit path to entrance
Designated smoking areas
Services and conveniences
Blackout drapes
Concierge services
Free bottled water
Guidebooks
Limited-hour front desk
Local maps
Luggage storage
Weekly housekeeping
Location highlights
In an entertainment district
Things to do
Gym
Casino nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
1 building
12 units
6 floors
Banquet hall
Built in 2020
Garden
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - 6:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
Pets allowed for an extra charge of USD 45 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming cats only
2 total pets
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 45 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
ULIV Family Apartment Polanco
ULIV Family Apartments Polanco Aparthotel
ULIV Family Apartments Polanco Mexico City
ULIV Family Apartments Polanco Aparthotel Mexico City
Frequently asked questions
Is ULIV Family Apartments Polanco pet-friendly?
Yes, this property allows cats (limit 2 total). There's a fee of USD 45 per pet, per stay. Service animals are exempt from fees.
How much does it cost to stay at ULIV Family Apartments Polanco?
As of 2026/3/15, prices found for a 1-night stay for 2 adults at ULIV Family Apartments Polanco on 2026/4/13 start from NT$4,641, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at ULIV Family Apartments Polanco?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at ULIV Family Apartments Polanco?
Check-out is at 11:00 AM.
Where is ULIV Family Apartments Polanco located?
Located in Miguel Hidalgo, this aparthotel is within a 15-minute walk of Avenida Presidente Masaryk and Antara Polanco. Paseo de la Reforma and Auditorio Nacional are also within 1 mi (2 km). Polanco Station is 8 minutes by foot and San Joaquin Station is 10 minutes.
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Reviews
ULIV Family Apartments Polanco Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.8
Amenities
9.6
Property conditions & facilities
Rating 10 - Excellent. 24 out of 39 reviews
10 - Excellent
24
Rating 8 - Good. 11 out of 39 reviews
8 - Good
11
Rating 6 - Okay. 1 out of 39 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 39 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 39 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Josue
2025/3/17
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was very nice and helpful, rooms where nice and clean.
Josue
Stayed 6 nights in Mar 2025
10/10 Excellent
Fabiola
2025/4/15
Liked: Cleanliness, property conditions & facilities, communication
Everyone was super nice and attentive when we arrived. RBNB was super clean and felt just like home !
Fabiola
Stayed 2 nights in Apr 2025
10/10 Excellent
Iralda
2025/4/15
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location! Very spacious and well maintained. Same as the pictures and good communication.
Iralda
Stayed 6 nights in Apr 2025
10/10 Excellent
NALLELY SUAREZ
2024/12/4
Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was amazing. Restaurants, coffee shops, mall, pharmacy amd the banks. The staff was super nice. I will come back here again.
NALLELY SUAREZ
Stayed 4 nights in Nov 2024
8/10 Good
Tara
2025/11/29
Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to everything, clean, had all amenities needed and very friendly staff.
Our only concern was the loudness every morning from the school loud speaker & students heard outside our bedroom windows. The host left ear plugs for guests however, guests should know ahead of time of the level of noise during the school week if they are in an apartment on that side of the building. The bedroom curtains should fully cover the windows to keep the lights from shining in at night & the sun in the morning.
Tara
Stayed 4 nights in Nov 2025
10/10 Excellent
Miguel
2025/4/20
Liked: Cleanliness, amenities, property conditions & facilities, communication
The Staff is very Professional and Kind especially Monica and the Young Lady Manager on duty . The only suggestion would be the lack of Air Conditioning that was totally out of control for the sweetest staff we have encountered in Mexico City . Thank you and we will see you again ! ☺️
Miguel
Stayed 7 nights in Apr 2025
10/10 Excellent
Jesus
2026/2/15
Liked: Cleanliness, amenities, property conditions & facilities, communication
Check-in was fast and easy as it literally
took under 5 minutes. Apartment was very clean upon our arrival. Staff cleaned our room on 4th day as we traveled for a week. Management is easily accessible via email or WhatsApp. Highly recommend.
Jesus
Stayed 7 nights in Feb 2026
10/10 Excellent
Helen
2026/1/4
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, friendly staff, check in/check out is a breeze.
Helen
Stayed 5 nights in Dec 2025
10/10 Excellent
Maria
2026/1/25
Liked: Cleanliness, property conditions & facilities, communication
The room was clean and beautiful. The staff was
wonderful and very helpful. I will stay here again.
Maria
Stayed 3 nights in Jan 2026
10/10 Excellent
Carlos
2025/10/5
Liked: Cleanliness, property conditions & facilities, communication
Excellent location and very secure to walk around.
Carlos
Stayed 3 nights in Oct 2025
10/10 Excellent
Neilgreco Ding
2025/5/21
Liked: Cleanliness, amenities, property conditions & facilities, communication
The Enrique Ibsen property is amazing and will highly recommend!
Neilgreco Ding
Stayed 5 nights in May 2025
10/10 Excellent
Alejandro
2025/9/28
Liked: Cleanliness, amenities, property conditions & facilities, communication
Traffic was a little noisy and they don’t provide enough paper towels or coffee pods but otherwise very enjoyable experience.
Excelente ubicacion, mucha atencion al detalle.
El GYM me funciono perfecto.
Seguro regreso :)
Pablo
Stayed 1 night in Mar 2026
10/10 Excellent
Arnoldo e.
2026/1/21
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente ubicación, Tenía todo lo que necesitas cuando vas en familia, el personal amable
Arnoldo e.
Stayed 2 nights in Jan 2026
8/10 Good
Laiby
2025/10/27
Liked: Cleanliness, room comfort, communication
Todo estuvo bien, un apartamento básico, bien amplio, tres alcobas cómodas y bien ubicado para conocer Ciudad de México, lo unico es que el calentador no funciona bien, calentaba a las hora de estar saliendo agua, pueden verificar eso
Laiby
Stayed 4 nights in Oct 2025
10/10 Excellent
Alejandra
2025/10/13
Liked: Cleanliness, amenities, property conditions & facilities, communication
Ideal para familias
Alejandra
Stayed 1 night in Oct 2025
10/10 Excellent
CLAUDIA
2025/6/2
Liked: Cleanliness, property conditions & facilities, communication
Muy bonito el departamento y limpio ! Muy buena zona para hospedarse ! Solo podrían mejorar en dejar más papel de baño, eran 3 baños y somos 6 personas y solo había 3 rollos de papel y en la cocina faltan algunas cosas pero en general si me volvería a quedar y lo recomendaría
CLAUDIA
Stayed 4 nights in May 2025
10/10 Excellent
Yerson
2025/4/18
Liked: Cleanliness, property conditions & facilities, communication
Todo muy bien
Yerson
Stayed 3 nights in Apr 2025
10/10 Excellent
Elias Rodolfo
2025/1/28
Liked: Cleanliness, amenities, property conditions & facilities, communication