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Reviews of Suites Condesa

3 out of 5
Suites Condesa
Cuernavaca 115, Condesa, Mexico City, CDMX

Reviews

7.8

Good

Rating 10 - Excellent. 31 out of 99 reviews" "
Rating 8 - Good. 43 out of 99 reviews" "
Rating 6 - Okay. 15 out of 99 reviews" "
Rating 4 - Poor. 7 out of 99 reviews" "
Rating 2 - Terrible. 3 out of 99 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Guillermo

Business traveler
Disliked: Staff & service, property conditions & facilities
Extremely bad experience on this place.
As I get to the place, they told me that they cancelled my reservation and they don't have a room for me. They tried to wash their hands on the case. But as I start to tell them that it was not my fault they agree to get me a room in a place nearby. They send me to am airbnb room. A clean one, but it would not be my choice. Extremely bad experience on this place.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
I liked the owner and his family. They were accommodating. But, the place was too cramped for us. We are elderly. Climbing stairs, uneven access to bathroom, no night table, bed crammed up against the wall made it challenging for us. The owner offered a larger room at more expense to start with, then no extra costs, but we found another accommodation half the price and very spacious.
Stayed 7 nights in Dec 2019

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Bety on 2019/9/19
Gracias por su puntuación y por estar con nosotros. lo esperamos pronto. Saludos

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel in the heart of Condesa, close to many bars and restaurants
Stayed 1 night in Jun 2019

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent price and very convinient location
This guest house has a very convinent location, staff is friendly and the place is clean, room layout is not the best but works.
Stayed 1 night in Jan 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice affordable accomodation in La condesa
I was in need of a room for just one night as I was traveling through the area. The location is in a great part of Mexico City (La Condesa). There are plenty of restaurants, bars, and stores, within walking distance. The room I had was compact but comfortable. Good Cable and Internet. Plenty of hot water. Bed was comfortable but I wasn't too sure about the use of velour sheets. There is a cafe in the front of the hotel and a nice outdoor patio in the back.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms, with the best staff ever. Great neighborhood.
Stayed 2 nights in Jan 2019

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills well apportioned place in great hood
This is a really nice boarding house with top notch daily maid service. The rooms are well apportioned and comfortable. Wi-Fi was strong and the morning coffee hit the spot. You cannot do better than the Condesa neighborhood in Mexico City and this place is right in the heart of it.
Stayed 4 nights in Nov 2018

10/10 Excellent

Monica, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is Super friendly and helpful. There's a small cafeteria right in the building that has the most amazing chocolate/flan cake.
Stayed 2 nights in Nov 2018

8/10 Good

Tom, Chula Vista, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, could walk to many restaurants, friendly neighborhood. Had trouble with hot water 1st day, but was quickly fixed. Great staff.
Stayed 6 nights in Oct 2018

10/10 Excellent

Verified traveler

Great space and location
Great space and location in Condesa close to great food and cultural attractions. Suites Condesa also stored our bags after checkout and got us a ride to the airport on our way out.
Stayed 1 night in Sep 2018
Response from Betty on 2019/7/18
than you for your stay with us

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from Suites Condesa on 2018/9/18
than you for your stay with us

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from administración on 2018/7/13
gracias por escogernos para su estancia. Le esperamos pronto

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in May 2018
Response from Jorge on 2018/6/2
thank you

6/10 Okay

Mark, Florida

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good Location
Just a room. Nothing special. Could use ceiling fans (no A/C). It would also be nice if they had a mini fridge or access to cold water. The mats and towels could be refreshed. Staff friendly and could use some basic English.
Stayed 4 nights in Mar 2018
Response from Betty on 2018/4/14
thanks for staying with us, we are going to take your recomendations to the further actions, we hope your staying was nice, thank you

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2018
Response from jorge on 2018/4/14
gracias

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only downside was the shower door and hot water needing a little fiddling but nothing bad overall.
Response from Betty on 2018/4/14
thank you for your stay

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
No nonsense comfort
We stayed here for just one night. Our king room had a deeply comfortable firm bed, with funky mix & match decor. Our hosts, seemingly a family who also run the cafe/juice bar downstairs, were very warm and welcoming despite our inability to speak Spanish well. Checkout is at 2pm- a dream for a traveller catching an afternoon flight. The cafe makes a great, strong espresso. The street-side room became very quiet on this Friday night at bedtime.
Stayed 1 night in Feb 2018

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, quaint spot, welcoming hosts!
Our stay was perfect. The hosts were so kind and welcoming and we had the best time! We moved over to Suites Condesa when our water stopped running in our original AirBnB location so we were able to book last minute 2 days in a row!
Stayed 1 night in Jan 2018

8/10 Good

THOMAS, Alabama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Located in the heart of La Condessa. Plenty of bars and restaurants within walking distance. It is a little difficult to get a taxi. Hotel staff were extremely helpful when asked. One employee with good English. Great room, comfortable bed but hot water was inconsistent.
Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Good location, clean, modern. but no service
Its fine to stay. But don't expect hotel like service. No daily room cleaning. Towels were from a local gym with logo.
Stayed 2 nights in Oct 2017

6/10 Okay

norma

Liked: Cleanliness
Disliked: Room comfort
Great location but needs some love and care
The location is excellent but the room needed curtains that covered the entire window and dark out to keep light out. The safe in the room did not work the lights went out and there was no one around. Bed sheets were kind of worn
Stayed 1 night in Sep 2017

8/10 Good

Luis, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel in Condesa
It is not fancy but it has clean and modern rooms. It is nice because it is in Condesa.
Stayed 1 night in Aug 2017

4/10 Poor

Nicosan, buenos aires

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No water,no air conditioner,no window.dirty towels
I Was there for six days and i had the worst stay since i come to mexico. Is located in a cool area nezt to Mexico's#1 nightlife area.
Stayed 6 nights in May 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel , in a really good area in condesa
nice hotel, clean room , free coffee :) , really good location , nice staff , the only ing is that i got at night and nobody was there and had to wait for 20 min , but i booked at night , so small detail that can be corrected

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Because they were full, Ended up staying at sister hotel -luxury suites Condesa which is reportedly much nicer

4/10 Poor

mxtvlr, mx

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location but not a good choice
Good location but very dirty and dingy, uncomfortable bed, no screens on windows, no AC.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
I made a reservation with them the same day, I0pm
I made a reservation with them the same day, I0pm and nobody opened the door, I call the phone number displayed on the door and no one answer it!! I wait outside for 30 min. expedia helped me a lot helping to find other hotel, the hostel kept my money... rateros.. expedia gave me a coupon, thanks expedia

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Not a good value for the price.
Not a good value for the price. Room is small. Overfurnished and cramped. Toilet is in the shower. Shower doors are sliding glass shower door. Sink is next The bed.
Response from Suites Condesa on 2017/2/25
Sentimos su molestia, tenemos habitaciones más amplias, son las king size, las fotografías de las habitaciones se encuentran en la página de internet. Tomamos en cuenta sus comentarios. Gracias

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem set in great neighborhood
Room was clean, comfortable w/ small pop culture design touches. Felt at home at once. Service was on the spot, w/o being intrusive. Warm staff was patient w our poor Spanish and appreciative that we tried. Patio was comfy and a good place to read and sip tequila. Colonia Condesa is a great neighborhood! Good food, good coffee, parks and entertainment. Loved it and will return to this hotel for sure. Also: because there are only a few rooms on property, it makes it feel more like a private residence.

8/10 Good

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities
Well situated establishment
Suites Condessa is a nicely renovated home with 5 independent rooms / bathrooms. It is located in the heart of Condessa - one of Mexico City's trendiest neighborhoods. While the street is not busy, traditional Mexican architecture calls for very thin windows, resulting in a NOISY atmosphere - even at night. If you are a light sleeper, you may want to reconsider. The house is nice, with coffee and fruits available in the kitchen. If you want to relax, there is an outdoor patio in the back.
Response from General Manager on 2016/11/23
Muchas gracias por tus comentarios y hospedarte con nosotros

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room. Nice large TV room. I will sty here again!
Response from jorgesalgadoponce@outlook.com on 2016/10/27
Muchas gracias por su preferencia y comentarios, trabajamos para darles un mejor servicio

8/10 Good

Verified traveler

Liked: Property conditions & facilities
This hotel was more of an apartment than a hotel. It was small and cozy. Don't go in expecting a hotel with all the bells and whistles. No front desk but the couple that works there will be around. The neighborhood is great. I'd definitely book again.
Response from General Manager on 2016/10/27
Muchas gracias por su preferencia y comentarios, trabajamos para brindarles un mejor servicio

10/10 Excellent

clara, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING !!!!!!
My staying was excellent in this hotel !!!!!! the room size was great for the price Very clean!!! The service in the hotel was very helpful and you can enjoy the peaceful an the beauty of the old French style in the neighbor of La Condesa in Mexico City I truly recommended this hotel and defenetly returned !!!!!
Response from General Manager on 2016/10/27
Muchas gracias por su preferencia y sus comentarios, trabajamos para brindarles un mejor servicio

8/10 Good

FRANK, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
It was ok.
Response from General Manager on 2016/10/27
Muchas gracias por hospedarse con nosotros y por sus comentarios, trabajamos para darles un mejor servicio

8/10 Good

Wladimir

Liked: Cleanliness, staff & service, property conditions & facilities
100% recomendable
Me fue bien y recomiendo ampliamente al hotel
Stayed 2 nights in Apr 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
La descripción de la habitación indicaba una cama queen size pero resultó ser matrimonial... Falta limpieza a detalle, sobre todo en la zona de ventanas ya que encontramos telarañas e incluso salió una araña al tratar de subir la persiana... así mismo, el cubre cama tenía manchas. Al otro día, intentaron abrir la habitación mientras nos encontrábamos dentro y sin tener l a cortesía de tocar previamente.
Stayed 1 night in Apr 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lo mejor la ubicación. La habitación con lo necesario pero algo justo. Si lo que buscas es algo para dormir bien ubicado es buena opción
Stayed 2 nights in Dec 2019

8/10 Good

Raúl, Monterrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación excelente, muy buen servicio. Limpio. Muy buena opción.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
La ubicación esta increible, queda cerca de muchos lugares para comer y es facil desplazarse desde ahi
Stayed 1 night in Nov 2019

10/10 Excellent

Frédéric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
¡Felicidades!
Retrouvailles émues et fortement impressionnées avec Mexico où j'avais vécu il y a plusieurs décennies, alors étudiant en anthropologie... Vieux amis m'accueillant chaleureusement, découvertes et redécouvertes... Sentiments à la fois de grande familiarité et d'étrangeté radicale... Tous mes sens en éveil face à la puissance de la culture mexicaine dans tous ses aspects...
Stayed 1 night in Jul 2019

10/10 Excellent

intersat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy tranquilo, mucha privacidad la atencion fue exceente
Stayed 2 nights in May 2019

6/10 Okay

Anne

Liked: Staff & service
Stayed 2 nights in Mar 2019

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubicacion excepcional, cómodo. Solo la música de la receocion un poco alta.
Stayed 1 night in Jan 2019

10/10 Excellent

Javier, Cancún

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena experiencia. Bien ubicado. Excelente trato de la anfitriona. Se siente uno como en casa.
Stayed 1 night in Nov 2018