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Reviews of Stadía Suites Mexico City Santa Fe

4 out of 5
Stadía Suites Mexico City Santa Fe
Juan Salvador Agraz # 60, Colonia Lomas de Santa Fe, Mexico City, CDMX

Reviews

8.8

Excellent

Rating 10 - Excellent. 467 out of 747 reviews" "
Rating 8 - Good. 182 out of 747 reviews" "
Rating 6 - Okay. 48 out of 747 reviews" "
Rating 4 - Poor. 16 out of 747 reviews" "
Rating 2 - Terrible. 34 out of 747 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

PATRICIA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Estefani Vallín Gte. de Recepción on 2024/4/10
Hola Patricia, Agradezco sinceramente su amable calificación, fue un placer el poder ser parte de su estancia. Esperamos tener la oportunidad de recibirles nuevamente en esta tu casa Stadía Suites México City Santa Fe

10/10 Excellent

diego

Liked: Cleanliness, amenities, property conditions & facilities
excelent
Stayed 1 night in Apr 2024
Response from Estefani Vallín Gte. de Recepción on 2024/4/8
Hola Diego, Agradezco sinceramente su amable calificación, nuestro interés será siempre ofrecerle la mejor experiencia.Esperamos tener la oportunidad de recibirles nuevamente en esta tu casa Stadía Suites México City Santa Fe

6/10 Okay

SEUNG JUN

Stayed 1 night in Mar 2024
Response from Estefani Vallín Gte. de Recepción on 2024/4/3
Hi Seung, Thank you for taking the time to share your expirience. We hope to see you back soon. Greetings

10/10 Excellent

sergio, houston

Stayed 1 night in Feb 2024
Response from Estefani Vallín Gte. de Recepción on 2024/4/3
Hola Sergio, Agradezco sinceramente su amable calificación, fue un placer el poder ser parte de su estancia. Esperamos tener la oportunidad de recibirles nuevamente en esta tu casa Stadía Suites México City Santa Fe.

10/10 Excellent

Salvador

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Response from Estefani Vallín Gte. Recepción on 2024/2/13
Hola Salvador, Agradezco sinceramente su amable calificación, fue un placer el poder ser parte de su estancia. Esperamos tener la oportunidad de recibirles nuevamente, en esta tu casa Stadía Suites México City Santa Fe.

10/10 Excellent

Salomon

Business traveler
Liked: Cleanliness, room comfort
Excellent value and choice.
I have stay at the Stadia suite’s dozens of times and obviously I love it, love the location near outstanding shopping and dinning, close to important business centres and banks and I love the polite and professional service, the cleanliness, the large and comfortable suites and the fact that they always make me feel special with a room upgrade and late checkout.
Stayed 3 nights in Nov 2023
Response from Estefani Vallín. Gerente de Recepción on 2023/12/5
Dear Salomon, Thank you for sharing your experience at Stadia Suites Mexico City Santa Fe. We are very glad to read that you enjoyed our suites. I will share with the Stadia Team your wonderful remarks about your stay. We would be very happy to receive you again!!!

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious. Close to shopping restaurants and every luxury car dealer you can imagine.
Stayed 1 night in Dec 2023
Response from Estefani Vallín Gte. Recepción on 2023/12/5
Dear Robert, Thank you for sharing your experience at Stadia Suites Mexico City Santa Fe. We are very glad to read that you enjoyed our suites. We would be very happy to receive you again!!!

10/10 Excellent

Maricruz

Liked: Cleanliness, room comfort
Gran estancia.
Excelente ubicación, atencion, limpieza, el unico pero que podria ponerle es que la resepcionista no nos dejó hacer una transferencia y llegamos algo tarde, salir al cajero de noche, no nos dio tanta confianza, fuera de eso todo genial.
Stayed 2 nights in Nov 2023
Response from Estefani Vallín Gte. Recepción on 2023/11/10
Hola Maricruz, De antemano, agradecemos que nos comparta sus comentarios sobre su experiencia, nos es grato saber que su estancia con nosotros supero sus expectativas. Lamentablemente por políticas, el equipo de recepción no tiene autorizado recibir transferencias sin que estas se realicen 24 horas antes de su llegada, ya que se tiene que validar por parte de contabilidad. Esperamos tener la oportunidad de recibirles nuevamente en esta tu casa Stadía Suites México City Santa Fe.Estefani Vallín. Gerente de Recepción

10/10 Excellent

Elmer

Stayed 1 night in Oct 2023
Response from Estefani Vallín Gte. Recepción on 2023/10/29
Hola Elmer,Agradezco sinceramente su amable calificación, fue un placer el poder ser parte de su estancia.Esperamos tener la oportunidad de recibirles nuevamente en esta tu casa Stadía Suites México City Santa Fe

10/10 Excellent

ANA P TAPIA

Stayed 1 night in Oct 2023
Response from Estefani Vallín Gte. Recepción on 2023/11/14
Hola Ana, Muchas gracias por tomarte el tiempo de calificarnos. Es muy grato saber que disfrutaste tu estadía con nosotros. Esperamos tener la oportunidad de recibirles nuevamente en esta tu casa Stadía Suites México City Santa Fe

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, property conditions & facilities
The hotel is very nice but to eat you have to walk down the block.
Stayed 4 nights in Oct 2023
Response from Estefani Vallín Gte. Recepción on 2023/10/23
Dear Thomas, Thank you for sharing your experience at Stadia Suites Mexico City Santa Fe. We are very glad to read that you enjoyed our suites.

10/10 Excellent

Seung Whan

Liked: Cleanliness, property conditions & facilities
Response from Estefani Vallín Gte. Recepción on 2023/8/29
Hi Seung, Thank you for taking the time to share your expirience. We hope to see you back soon.

6/10 Okay

Omar, Chula Vista

Business traveler
Liked: Cleanliness, amenities
Staff at front desk didn’t offer VIP perks, I had to ask for them and apparently the person did not have full knowledge of it.
Stayed 1 night in Jul 2023
Response from Estefani Vallín Gte. Recepción & Reservaciones on 2023/7/31
Hola Omar, Sobre sus comentarios y opiniones tenga la seguridad que las mismas las comentaremos entre todo el equipo y muy en especial con los departamentos involucrados en los mismos.Estamos seguros que podremos mejorara su descanso y satisfacción en su próxima estancia.

6/10 Okay

ANDREE

Stayed 3 nights in Jul 2023
Response from Estefani Vallín Gte. Recepción & Reservaciones on 2023/8/7
Hola Andree, Agradecemos el tiempo que tomaste para calificarnos, tu opinión es de gran valor para nosotros y nuestros futuros huéspedes, por ello te invito a que nos compartas que fue lo que no te gusto en tu visita, con el objetivo de mejorar en todos nuestros servicios. por favor, escríbenos a gerencia.recepcion@stadiasuites.comEsperamos verte pronto en esta tu casa Stadía Suites México City Santa Fe. !

10/10 Excellent

Salomon

Business traveler
Liked: Cleanliness, room comfort
Excellent value!
Excellent location for business, clean, safe, very well appointed rooms, good wifi, good AC, good parking, nice bed and shower, very good value, will definitely go back.
Stayed 2 nights in Jun 2023
Response from Estefani Vallín Gte. Recepción & Reservaciones on 2023/6/16
Dear Salomon, Thank you for sharing your experience at Stadia Suites Mexico City Santa Fe. We are very glad to read that you enjoyed our suites. We hope to see you back soon. !!

10/10 Excellent

LEONARDO

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very clean large rooms. Very comfortable.
Stayed 2 nights in Jun 2023
Response from Estefani Vallín Gte. Recepción & Reservaciones on 2023/6/12
Dear Leonardo, Thank you for sharing your experience at Stadia Suites Mexico City Santa Fe. We are very glad to read that you enjoyed our suites. Thank you for taking the time to share your expirience. We hope to see you back soon.

8/10 Good

Suzanne, Baysville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great area, close to a fabulous shopping mall. I booked a taxi for a 4 am pickup and paid for it through the front desk the day prior. At 4:05 am there was no taxi and when I went to the front desk and they called the taxi company, they were told there was no reservation. Marco tried to book an Uber, no luck. Thank goodness I had cash and was able to get a taxi, who still got us to the airport on time.
Stayed 3 nights in Apr 2023
Response from Estefani Vallín Gte. Recepción & Reservaciones on 2023/5/16
Dear Suzanne

8/10 Good

Jose M

Stayed 1 night in Apr 2023
Response from Estefani Vallín Gte. Recepción & Reservaciones on 2023/4/28
Hola Jose, Agradezco sinceramente su amable calificación, nuestro interés será siempre ofrecerle la mejor experiencia.Esperamos tener la oportunidad de recibirles nuevamente en esta tu casa Stadía Suites México City Santa Fe

8/10 Good

Ana

Liked: Amenities, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from Estefani Vallín Gte. Recepción & Reservaciones on 2023/5/2
Hola Ana, Agradezco sinceramente su amable calificación, fue un placer el poder ser parte de su estancia. Esperamos tener la oportunidad de recibirles nuevamente en esta tu casa Stadía Suites México City Santa Fe

8/10 Good

Daniel

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean and well maintained property. Great location!
Stayed 2 nights in Feb 2023
Response from Estefani Vallín Gte. Recepción & Reservaciones on 2023/3/1
Hola Daniel, Apreciamos sus amables comentarios los cuales nos llenan de satisfacción al saber que el servicio cumplió sus expectativas.Esperamos tener la oportunidad de recibirles nuevamente en esta tu casa Stadía Suites México City Santa Fe

10/10 Excellent

Salomon

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Very attractive and good value
This Is a modern, clean and comfortable hotel, I would not call it a luxury hotel but still it’s very attractive and definitely a good value. It is not close to the tourist attractions, but I don’t mind Since it’s close to shopping and lots of restaurants. The only issue in this last stay is that the person in the front desk had a flew, wasn’t wearing a face-mask and he passed the virus to me which almost ruined my trip. I believe that nowadays when a person has a flew he should wear a facemask and shouldn’t be dealing with customers.
Stayed 2 nights in Jan 2023
Response from Estefani Vallín Gte. Recepción & Reservaciones on 2023/2/3
Hola Salomon, De antemano, agradecemos que nos comparta sus comentarios sobre su experiencia. Lamentamos saber que nuestro servicio no cumplió con sus expectativas. Queremos hacerle saber que nuestro recepcionista tiene una fuerte alergia al frío por lo que en ocasiones es inevitable constiparse. Sin embargo, le podemos grantizar que estamos pendientes de la salud de nuestro personal y nuestros huéspedes para evitar propagar alguna enfermedad. Esperamos tener la oportunidad de recibirles nuevamente, para mejorar su percepción de nuestros servicios y hacerle vivir la excelencia que nos hemos caracterizado por brindar.

10/10 Excellent

Maria

Stayed 1 night in Dec 2022
Response from Estefani Vallín Gte. Recepción & Reservaciones on 2022/12/20
Hola María, Agradecemos el tiempo que tomaste para calificarnos, tu opinión es de gran valor para nosotros y nuestros futuros huéspedesEsperamos verte pronto en esta tu casa Stadía Suites México City Santa Fe. !

10/10 Excellent

anthony

Liked: Amenities, property conditions & facilities
The size was perfect Location fantastic, everything was aalking distance
Stayed 1 night in Nov 2022
Response from Estefani Vallín Gte. Recepción & Reservaciones on 2022/12/6
Hola Anthony, De antemano, agradecemos que nos comparta sus comentarios sobre su experiencia, nos es grato saber que su estancia con nosotros supero sus expectativas. Esperamos tener la oportunidad de recibirles nuevamente en esta tu casa Stadía Suites México City Santa Fe.

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2022
Response from Estefani Vallín Gte. Recepción & Reservaciones on 2022/12/6
Hola Cesar, Agradezco sinceramente su amable calificación, fue un placer el poder ser parte de su estancia. Esperamos tener la oportunidad de recibirles nuevamente en esta tu casa Stadía Suites México City Santa Fe

8/10 Good

Cesar

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2022
Response from Estefani Vallín Gte. Recepción & Reservaciones on 2022/12/6
Hola Cesar, Agradezco sinceramente su amable calificación, fue un placer el poder ser parte de su estancia. Esperamos tener la oportunidad de recibirles nuevamente en esta tu casa Stadía Suites México City Santa Fe

10/10 Excellent

Mayra

Stayed 4 nights in Nov 2022
Response from Estefani Vallín Gte. Recepción & Reservaciones on 2022/11/17
Hola Mayra, Agradezco sinceramente su amable calificación, fue un placer el poder ser parte de su estancia. Esperamos tener la oportunidad de recibirles nuevamente en esta tu casa Stadía Suites México City Santa Fe

2/10 Terrible

Il Sang

Stayed 1 night in Nov 2022
Response from Estefani Vallín Gte. Recepción & Reservaciones on 2022/11/14
Agradecemos el tiempo que tomaste para calificarnos, tu opinión es de gran valor para nosotros y nuestros futuros huéspedesEsperamos verte pronto en esta tu casa Stadía Suites México City Santa Fe. !

10/10 Excellent

Michael

2/10 Terrible

Jeronimo

Stayed 1 night in Oct 2022
Response from Estefani Vallín Gte. Recepción & Reservaciones on 2022/11/8
Hola Jeronimo, Esperamos tener la oportunidad de recibirles nuevamente en esta tu casa Stadía Suites México City Santa Fe para mejorar su percepción de nuestros servicios.Estefani Vallín. Gerente de Recepción & Reservaciones.

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

CRISTIAN

Liked: Cleanliness, amenities, property conditions & facilities
I like the location because is near of office and it's safety as well
Stayed 3 nights in Sep 2022
Response from Estefani Vallín Gte.Recepción & Reservaciones on 2022/9/12
Hola Crsitian, Agradezco sinceramente su amable calificación. Es un verdadero gusto leer que disfrutó de su tiempo con nosotros y que nuestras instalaciones le parecieran seguras. Esperamos tener la oportunidad de recibirles nuevamente en esta tu casa Stadía Suites México City Santa Fe

10/10 Excellent

Mario

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love everything , clean , service area. Will recommend
Stayed 3 nights in Sep 2022
Response from Estefani Vallín Gte.Recepción & Reservaciones on 2022/9/6
Hola Mario, De antemano, agradecemos que nos comparta sus comentarios sobre su experiencia, nos es grato saber que su estancia con nosotros supero sus expectativas. Esperamos tener la oportunidad de recibirles nuevamente en esta tu casa Stadía Suites México City Santa Fe

10/10 Excellent

Lorenzo

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean hotel in the middle of an upscale shopping district. Rooms were spacious, spotlessly clean, and included a clothes washer, sink, and fridge. Great place to stay.
Stayed 1 night in Aug 2022
Response from Estefani Vallín Gte.Recepción & Reservaciones on 2022/9/5
Dear Lorenzo, Thank you for sharing your experience at Stadia Suites Mexico City Santa Fe. We are very glad to read that you enjoyed our suites.We would be very happy to receive you again!!!

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended. Clean and spacious apt. Style room.
Stayed 3 nights in Aug 2022
Response from Estefani Vallín Gte.Recepción & Reservaciones on 2022/8/18
Hi Michael, Thank you for sharing your experience, we are very glad to read that you enjoyed our suites. We hope to see you soon!

4/10 Poor

Pablo

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Nothing like the pictures, I thought I was getting a suite and we got a hotel room with a washer in it. Lots of hidden charges. Cut our stay short and moved to another venue.
Stayed 7 nights in Jul 2022

10/10 Excellent

Adriana

Stayed 1 night in Jul 2022
Response from Estefani Vallín Gte.Recepción & Reservaciones on 2022/7/19
Hola Adriana, Agradecemos el tiempo que tomaste para calificarnos, tu opinión es de gran valor para nosotros y nuestros futuros huéspedes. Esperamos verte pronto en esta tu casa Stadía Suites México City Santa Fe. !

6/10 Okay

OSCAR

Disliked: Cleanliness
don't have a title
this is my second time we stay in this hotel and both times I have to request towels because made don't change the used towels. also I think is terrible that we have to paid for parking in the hotel parking lot when we are guest in the hotel
Stayed 5 nights in Jul 2022
Response from Estefani Vallín Gte. Recepción & Reservaciones on 2022/7/18
Hola Oscar, De antemano, agradecemos que nos comparta sus comentarios sobre su experiencia. Lamentamos saber que nuestro servicio no cumplió con sus expectativas. Queremos hacerle saber que nuestro departamento de Ama de Llaves ya esta trabajando en sus procesos para no volver a tener este tipo de situaciones, así mismo me gustaría comentarte que el estacionamiento tiene costo preferencial para huéspedes con el beneficio de poder hacer uso de él por 24 hrs. reforzaremos brindar esta información a su llegada. Esperamos verte pronto en esta tu casa Stadía Suites México City Santa Fe. !

10/10 Excellent

María

Stayed 1 night in Jun 2022
Response from Estefani Vallín Gte.Recepción & Reservaciones on 2022/6/21
Hola María, Agradecemos el tiempo que tomaste para calificarnos, tu opinión es de gran valor para nosotros y nuestros futuros huéspedes. Esperamos verte pronto, en esta tu casa Stadía Suites México City Santa Fe.

10/10 Excellent

SEUNGHOON

Stayed 9 nights in Jun 2022

10/10 Excellent

Ernesto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really recommend this hotel for your vacation
Stayed 4 nights in Jun 2022
Response from Estefani Vallín Gte.Recepción & Reservaciones on 2022/6/9
Thanks for staying with us. We appreciate your feddback!

10/10 Excellent

Jamie

Liked: Cleanliness, room comfort
Great property
Great property in excellent location in Santa Fe. Good condition gym, staff speak fluent English and very helpful, restaurant has good food and drinks. Great location 5-10 min walk from bar, restaurants and mall, as well as grocery store and cinema. Comfortable bed and great shower. Wonderful terrace to work from, or drinks.
Stayed 1 night in May 2022
Response from Darynka, Guest Experience Manager on 2022/5/9
Dear Jaime, Thank you for sharing your experience at Stadia Suites Mexico City Santa Fe. We are very glad to read that you enjoyed our suites, and The Urbasnt service, I will share with the Stadia Team your wonderful remarks about your stay. We would be very happy to receive you again!!!

10/10 Excellent

Jamie

Business traveler
Liked: Cleanliness, room comfort
Will be back.
Great property in excellent location in Santa Fe. Good condition gym, staff speak fluent English and very helpful, restaurant has good food and drinks. Great location 5-10 min walk from bar, restaurants and mall, as well as grocery store and cinema. Comfortable bed and great shower. Wonderful terrace to work from, or drinks.
Stayed 2 nights in May 2022
Response from Darynka, Guest Experience Manager on 2022/5/9
Dear Jaime, Thank you for sharing your experience at Stadia Suites Mexico City Santa Fe. We are very glad to read that you enjoyed our suites, and The Urbasnt service, I will share with the Stadia Team your wonderful remarks about your stay. We would be very happy to receive you again!!!

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone (front desk, housekeeping staff) was nice and polite. The place is clean and we like the convenience of having a fridge, microwave and washer/dryer combo in the room. Only complaint was the air conditioner which was a little noisy. Other than that, everything was great including the breakfast variety. Staff at the Urbanist restaurant were also very nice and courteous.
Stayed 10 nights in Apr 2022
Response from Darynka, Guest Experience Manager on 2022/4/13
Dear Patricia, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Stadia Suites Mexico City Santa Fe!

8/10 Good

Angelica

Stayed 2 nights in Apr 2022

10/10 Excellent

Laura H

Traveled with family
Liked: Cleanliness, room comfort
Excellent, the people in the front desk very helpful.
Stayed 3 nights in Apr 2022
Response from Darynka, Guest Experience Manager on 2022/4/6
Dear Laura H. Thank you for sharing your experience at Stadia Suites Mexico City Santa Fe. We are very glad to read that you enjoyed our suites!!! Best Regards,

10/10 Excellent

Jose

Stayed 2 nights in Mar 2022

10/10 Excellent

ANA P TAPIA

Business traveler
Liked: Cleanliness, property conditions & facilities
Stadia has a washing machine and kitchenette included, very handy! everything is nice and tidy.
Stayed 1 night in Jan 2022
Response from Darynka, Guest Experience Manager on 2022/2/8
Dear Ana P Thank you very much for your comments, if you have everything in your kitchen suite, washing machine to be from one day to a long season. We hope to see you again in this your home Stadia Suites Mexico City Santa Fe, Best Regards,

10/10 Excellent

Silvia lorena, Plano

Stayed 10 nights in Dec 2021

6/10 Okay

Mayerling

Business traveler
Liked: Cleanliness, amenities
Its a good place to stay but not the best. For the price it was pretty ok.
Stayed 1 night in Dec 2021
Response from Darynka, Guest Experience Manager on 2022/1/13
Dear Mayerling, Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

bertha

Business traveler
Liked: Cleanliness, property conditions & facilities
I didn’t receive the additional VIP rewards
Stayed 1 night in Dec 2021
Response from Darynka, Guest Experience Manager on 2022/1/13
Estimada Bertha, Apreciamos tus comentarios, con gusto revisamos lo sucedido con los premios por ser VIP, deseamos que regreses muy pronto a esta tu casa Stadia Suites Mexico City Santa Fe