Standard Quadruple Room | Desk, iron/ironing board, free WiFi
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Reviews of Soy Local CDMX

3 out of 5
Soy Local CDMX
Marsella 28, Col. Juárez, Mexico City, CDMX

Reviews

8.4

Very Good

Rating 10 - Excellent. 173 out of 404 reviews" "
Rating 8 - Good. 146 out of 404 reviews" "
Rating 6 - Okay. 59 out of 404 reviews" "
Rating 4 - Poor. 14 out of 404 reviews" "
Rating 2 - Terrible. 12 out of 404 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ivan

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location however cleaning supplies were left in the corners of hallways. The door handle was very loose upon arrival so I had to have someone come and fix it.
Stayed 2 nights in Apr 2024

10/10 Excellent

Destiny Travel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Saulo Tapia on 2024/4/26
Agradecemos su visita.

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Funky Mexican. Safe and a good choice for budget travelers
Stayed 4 nights in Mar 2024
Response from Saulo Tapia on 2024/4/26
Agradecemos su visita, esperamos tenerlo pronto de regreso.Saludos

10/10 Excellent

Alison

Traveled with partner
Liked: Staff & service, property conditions & facilities
We loved this little hotel. The warm traditional colours and interior character including art work and stained glass made it very cosy. The location was great in what felt like a little community with beautiful architecture and lots of good places to eat. We got great help whenever we needed it from the staff. Definitely the place I’d stay again in CDMX.
Stayed 4 nights in Feb 2024

8/10 Good

FRANCISCO JOSE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel básico, limpio, con muy buena atención del personal y en muy buena ubicación tranquila desde la que se puede acceder a cualquier parte de la ciudad. El único inconveniente que debería corregir el hotel son los cerrojos de las puertas: Son cerrojos muy poco seguros, de los que se pueden abrir metiendo una tarjeta para que ceda el resbalón del cerrojo y ya estás dentro de una habitación. Y lo peor es que en el check-in tienes que firmar que el hotel no se hace responsable de los objetos electrónicos que puedas llevar.
Stayed 1 night in Jan 2024

8/10 Good

Queen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Interesting decorations and art. The room was left unlocked by the chambermaid on at least one occasion.
Stayed 5 nights in Jan 2024

6/10 Okay

leonel

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 3 nights in Dec 2023

8/10 Good

jonathan

Traveled with partner
Great value hotel, location worked great for me. My room was the first one by the stairs and elevator and window above entrance. It was noisy at times, as people wait for tour buses as early as 630am the noise travels up. Besides that I’m sure other rooms are better. I would stay again.
Stayed 3 nights in Oct 2023
Response from Saulo Tapia on 2023/10/27
Thanks for visiting us. We apologize for the inconvenience. We hope to be an option on your next visit to CDMX.

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
I left my cell phone in an uber and the awesome staff helped me log in to contact the driver on a laptop. Miraculously i actually got my cell phone back. The hotel is nice and quiet in the beautiful Zona Rosa neighborhood. The fans in the rooms are life saving. The restaurant is delicious and all of the staff were amazing and helpful
Stayed 1 night in Jun 2023
Response from Saulo Tapia on 2023/6/18
Esperamos que haya disfrutado su estancia.En Soy Local CDMX nos importan nuestros huepedes, es por eso que cada ves que alguno necesite ayuda, nosotros con gusto los ayudaremos.Esperamos volver a verlo prontoSaludos

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in a safe and nice area in CDMX
Best stay in Mexico city. This is a very charming hotel. The decoration is so beautiful and makes you feel home. The rooms are huge with big windowns that you can actually open!!! The best was super comfy and all was clean and nice. Loved loved so much staying here
Stayed 2 nights in Jun 2023
Response from Saulo Tapia Gòmez on 2023/6/16
Todo el Staff de Soy Local CDMX AgradecE su visita y esperamos volverla a verla pronto.Saludos

4/10 Poor

Francisco

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The Hotel is old and kinda noisy... the bathroom door never closed... and there was loud music in the building in front of all the weekend until like 2:00am making it hard to sleep. also the interent was very poor and keep disconnecting every 5 minutes
Stayed 3 nights in Dec 2022
Response from Saulo Tapia on 2023/1/19
We are sorry for your bad experience. we hope to see you again.

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hogar, dulce hogar
Ha pasado casi un año desde mi última visita. Aún así, el equipo siempre me recuerda y me hace sentir bienvenido y como en casa -- nos vemos en unos meses!
Stayed 1 night in Nov 2022
Response from Adriana Ayala on 2022/11/17
Buenas Tardes Señor Michel Para nosotros es un placer tener clientes como usted,es su casa y estaremos atentos de su llegada .Le deseamos todo lo mejor .Posada Viena Hotel .

8/10 Good

michael

Liked: Cleanliness, staff & service
Slightly quirky hotel in a great location. Superb price/value ration, close to restaurants and subway and quiet rooms !!
Stayed 2 nights in Oct 2022
Response from Adriana Ayala on 2022/10/26
Thank you very much for your comments, we look forward to seeing you on your next visit to Mexico City

10/10 Excellent

Celso

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 10 nights in Sep 2022
Response from Adriana Ayala on 2022/10/11
We look forward to seeing you on your next visit to Mexico City

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place!
The staff at this hotel are very kind, helpful and caring. They are the best thing about this place. The hotel is charming and its decor is quirky, yet appealing. The neighborhood the hotel is located in is leafy, quiet and becoming more gentrified. There are a lot of young people, who probably trot the globe working virtually, eating at the cafes, absorbed in their cyber existence. They are quiet customers, making eating out at these establishments very pleasant. The restaurant hotel has good food, and the staff there are very attentive and polite. The only complaint I have is that some guests walk in at all hours as if they are at Mardi Gras, talking loudly and carrying on. The hotel does have signs posted asking people to respect others, but morons are usually semi-literate anyway.
If you are in urgent need of spiritual recharge, the hotel delivers.
A nearby restaurant.
Hotel exterior: “Paint ii Black (or grey?)”
Nearby street.
Stayed 21 nights in Jun 2022
Response from Adriana Ayala on 2022/7/25
Good morning. It is a pleasure to greet you, we appreciate your time in leaving us your comment, and we are very sorry for what happened, indeed, some clients do not have enough education despite the fact that the signs to keep silent are in the corridors, out of respect for others. In the same way, we invite you to stay at Posada Viena Hotel in Mexico City, on your next visit. Cordiality

10/10 Excellent

Liam Alan Camacho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a safe place and confortable
Stayed 1 night in Jun 2022
Response from Adriana Ayala on 2022/6/29
Thank you very much for leaving us your comment, have a great day

10/10 Excellent

Alexis Alejandro

Stayed 5 nights in Jun 2022
Response from Adriana Ayala on 2022/6/20
Hola Buenas Tardes Sr Alexis Es un gusto saludarlo . Muchas Gracias por su puntuación

10/10 Excellent

Lavinia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good economic hotel
Good hôtel and close to a good area in cdmx. Economic for the area but hotel is nice, clean and there is a small restaurant in the facilities.
Stayed 1 night in Apr 2022
Response from Adriana Ayala on 2022/6/14
Thank you very much, we appreciate your comments

10/10 Excellent

ELISA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked it for a friend. He enjoyed his stay from Zacatecas. The area was great. I joined him for brunch. The food from their Rinconsito restaurant was amazing too.
Stayed 1 night in Apr 2022
Response from Adriana Ayala on 2022/4/19
Hello good day We are very pleased that the Hotel was to your liking, thank you very much indeed, we look forward to seeing you on your next visit to Mexico City and that you can recommend us to your friends. See you soon

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Its adobe style building is beautiful. But every noise is audible. Doors opening and closing. People talking etc etc. But property is unique. I would stay agan.
Stayed 3 nights in Mar 2022
Response from Adriana Ayala on 2022/3/29
Thank you very much , really , it is a pleasure to have you as a client , we apologize for the noise inconveniences . Excellent day

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar seguro para caminar con tranquilidad Lo unico que observo en un cuarto para cuatro personas ponen muy poco papel higenico. El staff super amable
Stayed 5 nights in Mar 2022
Response from Adriana Ayala on 2022/3/23
Muchas Gracias , por sus comentarios . Pasamos el reporte a Ama de llaves Saludos .

8/10 Good

Ruth Madrigal, Miraflores

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and still a wonderful staff, I have been returning there for years. The room is comfortable and the area is mostly silent, so I get to rest well after a long day of enjoying the city. However, this time around I was not a fan of the condition of the bathroom. The showerhead was old and clogged, so the water stream was a bit of a mess and made showers longer. Also, they have been using shower curtains shorter than the ideal length for years, which makes all the floor get wet. I would have hoped they would have noticed this by now and corrected it. It's not the end of the world, but as bit messy and annoying.
Stayed 6 nights in Mar 2022
Response from Adriana Ayala on 2022/3/26
Hello, good afternoon Thank you very much, we are very happy that it is your hotel in Mexico City, we have already passed the report on the bathrooms, we are changing the rooms with wood laminate carpet and as soon as we can, the priority will be the bathrooms. excellent afternoon

10/10 Excellent

Alexis Alejandro

Stayed 6 nights in Mar 2022
Response from Adriana Ayala on 2022/3/23
Muchas Gracias , excelente tarde

6/10 Okay

Rozitha

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy, hard mattress, crazy restaurant
Noisy at night and early morning. Staff were very professional and nice. Bed is hard. No heater, cold at night. Ordered breakfast from the menu wanting exactly as described - crepes with all fruits and Nutella but was totally given one with cheese, ham and spinach. Later corrected it but it wasn't with fruits but rather just jams. Will not return
Stayed 4 nights in Mar 2022
Response from Adriana Ayala on 2022/3/29
Good afternoon Thank you very much for leaving us your comment, we are truly sorry for what happened with your dish, we will be on the lookout. Greetings

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky looking hotel in Juarez with good wifi
I stayed at the hotel for a week and would recommend it to digital nomads - great wifi in the room and plenty of cool cafes and bars nearby. I really like the small cafe opposite the hotel with a green roof - amazing coffee, pastries etc! The room itself was big and the bathroom as well. I asked for a balcony and got a room on the top floor with a massive terrace which was awesome esp when working remotely to have an outdoor option in the room! The decor was what initially attracted me to the hotel and it didn’t disappoint:-)
Stayed 2 nights in Jan 2022
Response from Adriana Ayala on 2022/3/9
Hello, good afternoon Dear Natalia. It is a pleasure, thank you very much for such a nice description of Posada Viena Hotel, we look forward to seeing you on your next visit to Mexico City. excellent afternoon

6/10 Okay

Maria Fernanda

Traveled with group, Business traveler
Liked: Staff & service
Mejorar calidad de toallas y artículos para baño
Stayed 1 night in Feb 2022
Response from Adriana Ayala on 2022/2/10
Buenas Tardes Muchas Gracias , lo tomaremos en cuenta

10/10 Excellent

Fausto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable y habitaciones cómodas, la ubicación está muy bien
Stayed 3 nights in Feb 2022
Response from Adriana Ayala on 2022/2/8
Hola Buenas Tardes Muchas Gracias , es un placer , los esperamos en su proxima vista en la Ciudad de Mexico.

8/10 Good

Kyle

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Large rooms, nice facilities overall, shower needs to be scrubbed down.
Stayed 2 nights in Jan 2022
Response from Adriana Ayala on 2022/1/5
Thank you very much, we passed the report to the Housekeeper Excellent day

10/10 Excellent

RIGOBERTO, CHICAGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and area close to metro
Stayed 1 night in Jan 2022
Response from Adriana Ayala on 2022/1/5
Thank you very much for your comments, we look forward to your next visit to Mexico City.

8/10 Good

Joshua

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great basic hotel, close to Roma Norte and very affordable.
Stayed 4 nights in Dec 2021
Response from Adriana Ayala on 2021/12/16
Thank you very much for your comment. Excellent day

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the authentic local style of the hotel.
Stayed 3 nights in Dec 2021
Response from Adriana Ayala on 2021/12/13
Hello, good afternoon . Thank you very much for leaving us your comment and enjoying your stay at Posada Viena Hotel. Happy Holidays

8/10 Good

CS

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has old school Mexican decor. In case you are a foreign tourist who wants a more authentic Mexican experience, this would be a good option. The desk staff speak some English. They helped us find Covid-19 antigen test cheaply at nearby Farmacia de Alorro, to be able to meet US government and airline requirements to re-enter USA. Restaurants on either side of hotel and coffee shop and bakery across the street.
Stayed 3 nights in Nov 2021
Response from Adriana Ayala on 2021/12/7
Salut bon après-midi. Nous sommes là pour vous aider de toutes les manières possibles. Merci beaucoup de nous avoir laissé votre commentaire. Nous vous souhaitons une excellente après-midi.

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, massive room
Great location both for the metro and cafés/ restaurants and a large room and bathroom. Friendly staff and a good on site cafe for breakfast. My room was north facing and chilly but I got extra blankets no problem. Similarly in changing a very hard pillow. Strong WiFi. West facing room would be better for sun.
Stayed 8 nights in Nov 2021
Response from Adriana Ayala on 2021/12/2
Good afternoon Thank you very much for letting us know your opinion, which we greatly appreciate. Greetings

10/10 Excellent

Daisy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great: the hotel is absolutely beautiful. So colonial; spacious and clean
Stayed 2 nights in Nov 2021
Response from Adriana Ayala on 2021/12/2
Good afternoon . Thank you very much, we wish you an excellent day, looking forward to your soon return to Mexico City.

10/10 Excellent

Jared

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique & ornate! Comfy, yet cold in Nov (no heat)
This was a unique hotel for sure! The paintings, murals, and shrine like sconces built into the walls were so ornate and uniquely southwestern/Mexican! My room had a decorative courtyard view, with a window that opened to the courtyard area, which was merely decorative, not accessible so plenty of privacy. The parking was underground beneath the hotel itself! The only two negatives I can see were- no heater in the room so it got very cold, I had to call for extra blankets twice! And my room had a large wall of windows facing the street and the drivers there think a car horn is the solution to everything lol.. my friend booked an interior room and said his room was nice and quiet, his room also felt a tad warmer, so these are all things you may consider when booking! Regardless, I do highly recommend this property, it has easy walking access to Zona Rosa and there are restaurants and taco carts galore just outside your door! Can’t wait to come back!
Stayed 4 nights in Nov 2021
Response from Adriana Ayala on 2021/12/2
Good afternoon . The entire team of Posada Viena Hotel, we appreciate your comments which help us to improve our service and facilities for the comfort of our customers. Thank you for recommending us, we look forward to your next visit to Mexico City.

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021
Response from Adriana Ayala on 2021/11/6
Excelente Dia. Saludos

10/10 Excellent

Venessa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very authentic Mexican design, beautiful artistry throughout the hotel. Very friendly staff, housekeeping was great. It's nice that there's a restaurant on site that will deliver to your room and having a money exchange at the hotel was very convenient as well. The location was nice, because it's in a fairly quiet neighborhood away from the hustle and bustle of the city yet there is still plenty to do and see within walking distance. I will definitely stay here again if/when I return to lovely CDMX.
Stayed 5 nights in Oct 2021
Response from Adriana Ayala on 2021/11/6
Hello . Thank you very much for describing our services, we are here to help you in everything you need, we hope to receive you at your next visit at Su Casa Posada Viena Hotel.

10/10 Excellent

Layla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Adriana Ayala on 2021/9/23
Excelente Dia . Los esperemos en Posada Viena Hotel

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy little place. Close to eveything in the Pink zone. Great service.
Stayed 1 night in Aug 2021
Response from Adriana Ayala on 2021/8/7
Thank you very much for your comments, excellent day

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from Adriana Ayala on 2021/8/7
Buenos Dias Excelente dia , los esperamos en Posada Viena Hotel

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hogar dulce hogar
Estas dos últimas semanas en Posada Viena me sentí como en casa. Todos, desde la recepción, y restaurante El Rinconcito hasta la limpieza, todos son muy amables y serviciales. Espero con ansias mi próxima visita!
Stayed 5 nights in Jul 2021
Response from Adriana Ayala on 2021/8/3
Hola Que tal Buenas Tardes . Muchas Gracias , que lindos comentarios , es Su Casa los esperamos en Posada Viena Hotel en la Ciudad de Mexico .

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Adriana Ayala on 2021/8/3
Saludos , excelente dia

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great for its age and time. Although not a modern hotei it holds its charm. The buildimg takes you to a different time in Mexico but its clean, has great staff that is very helpful, and above all, it's at the center of everything. You're five minutes from the best neighborhoods like colonia Roma, La Condesa, Zona Rosa, el Zocalo, and Angel de Independencia. Overall, the hotel is charming and clean with great staff and next to a great Argentinian restaurant!
Stayed 7 nights in Jul 2021
Response from Adriana Ayala on 2021/8/3
Good afternoon Thank you very much, it is a nice description of Posada Viena Hotel, we are waiting for you on your next visit. Wishing you an excellent day

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Después del primer día, realmente me siento como e
Este es un hermoso lugar para trabajar de forma remota. El personal desde la recepción hasta la limpieza del restaurante ha sido súper servicial y amable, ¡gracias!
Stayed 2 nights in Jul 2021
Response from Adriana Ayala on 2021/7/22
Hola Buenas Tardes Gracias a nombre de todo el equipo de Posada Viena Hotel. Es un placer recibir excelentes comentarios . Esperándolos en su próxima visita en la Ciudad de Mexico .

10/10 Excellent

mangirdas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in quiet zone
Mexican charm hotel, very nice. Hotels.com offer unbeatable, very happy
Stayed 1 night in Jul 2021
Response from Adriana Ayala on 2021/8/21
Hello good afternoon Thank you very much for your comments, we wish you an excellent day.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Mexican in a good location. Close to everything. Staff is friendly and helpful. Rooms are clean.
Stayed 5 nights in Jun 2021
Response from ADRIANA AYALA on 2021/6/10
Thank you very much, we appreciate you leaving us your comments, we look forward to your next visit to Mexico City.

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was very good. I forgot my glaucoma medicine, Gustavo went and bought it for me, very helpful all the time. The hotel has the best service Gustavo!!!
Stayed 1 night in May 2021
Response from Adriana Ayala on 2021/6/1
Thank you very much we are here to help you, thank you for the comments, we are waiting for you in Mexico City

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four stars
My experience in this hotel was amazing!!! It is located in a very quiet and good area of ​​Mexico City. The service of the hotel staff especially Gustavo is wonderful. I forgot my glaucoma medicine and he bought it for me. Gustavo is a very helpful guy !!! Thank you Gustavo
Stayed 1 night in May 2021
Response from Adriana Ayala on 2021/6/1
Thank you very much for visiting Expedia and leaving us your comments.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent place to stay. Good location. The staff are very helpful.
Stayed 1 night in Jan 2021
Response from Adriana Ayala on 2021/1/23
Dear James Thank you for your comments , it´s a pleasure, you are our guest , thanks for visit us. See you next time !