5/5 Excellent
Angelica
Traveled with partner
2021/11/27
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021
Sofitel Mexico City Reforma
Photo gallery for Sofitel Mexico City Reforma
Overview of Sofitel Mexico City Reforma
UNESCO Sustainable Travel Pledge
Sofitel Mexico City Reforma
4.8/5 Exceptional
Guests rated this property 5.0/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet friendly
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- 48-hour vacancy between guest room stays
- Hand sanitizer provided
- Personal protective equipment
297 Avenue Paseo de la Reforma, \N, Mexico City, CDMX, 6500
Explore the area
- U.S. Embassy2 min walk
- The Angel of Independence Monument3 min walk
- Monument to the Revolution20 min walk
- Mexico City, Distrito Federal (MEX-Mexico City Intl.)11 min drive
Choose dates to view prices
About this area
Mexico City
Located in Mexico City, Sofitel Mexico City Reforma is in the city center and near a metro station. Notable landmarks in the area include The Angel of Independence Monument and Zócalo, and travelers wishing to experience a bit of culture can try Palacio de Bellas Artes. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Autodromo Hermanos Rodriguez.
What's nearby
- U.S. Embassy - 2 min walk
- The Angel of Independence Monument - 3 min walk
- Reforma 222 - 7 min walk
- Glorieta de Insurgentes - 13 min walk
- Monument to the Revolution - 20 min walk
Restaurants
- BALTA – Restaurant offering Mediterranean cuisine. Serves breakfast, lunch, and dinner daily.
- Onsite dining venue #2 – Restaurant with a bar. Serves dinner on select days.
Getting around
- Mexico City Buenavista Station - 4 min drive
- Sevilla Station - 15 min walk
- Benito Juarez International Airport (MEX) - 11 min drive
About this property
Awards and affiliations
This property has signed the UNESCO Sustainable Travel Pledge.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Social distancing
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Valet parking on site (USD 11 per night; includes in/out privileges)
- Electric car charging station on site
Food and drink
- Continental breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 29 for adults and USD 14.5 for children
- 1 restaurant
- 3 bars/lounges
- 24-hour room service
Things to do
- Concerts/live shows
- Fitness center
- Indoor pool
- Spa services
Family friendly
- Free cribs/infant beds
- Indoor pool
- Supervised childcare/activities (surcharge)
Conveniences
- Elevator
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Turndown service
Languages spoken
- English
- French
- Spanish
Business services
- Conference space (3229 square feet)
- Meeting room
Outdoors
- Pool sun loungers
Spa
- 5 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - Swedish
- Massage/treatment rooms
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille signage
- Roll-in shower (select rooms)
- Visual fire alarm
- Wheelchair-accessible path to elevator
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Free cribs/infant beds
- Pillow menu
- Premium bedding
Bathroom
- Designer toiletries
- Towels
Entertainment
- LED TV
Food and drink
- Champagne service
- Coffee/tea maker
- Minibar
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Phone
- Safe
- Turndown service
Similar properties
See similar properties
Mexico City
Cuauhtemoc
Free WiFi
Guest rating 4.5+
Air conditioned
Business friendly
5 star
Hotel
Policies
Check-in
Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 40.00 per pet, per night
Dogs and cats welcome
1 per room (up to 42 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for continental breakfast: USD 29 for adults and USD 14.5 for children (approximately)
- Valet parking fee: USD 11 per night (in/out privileges)
- Pet fee: USD 40.00 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
We should mention
Pool access available from 11:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Property is also known as
Sofitel Mexico City Reforma Opening September 2019 Hotel
Sofitel Opening September 2019 Hotel
Sofitel Mexico City Reforma Opening September 2019
Sofitel Opening September 2019
Hotel Sofitel Mexico City Reforma (Opening September 2019)
Sofitel Mexico City Reforma (Opening September 2019) Mexico City
Sofitel Opening September 2019
Sofitel Mexico City Reforma Hotel
Sofitel Mexico City Reforma Mexico City
Sofitel Mexico City Reforma Hotel Mexico City
Sofitel Mexico City Reforma (Opening October 2019)
Sofitel Mexico City Reforma (Opening November 2019)
Frequently asked questions
Overall score and ratings
4.8
Exceptional
5.0/5
Cleanliness
4.9/5
Staff & service
4.8/5
Amenities
4.9/5
Property conditions & facilities
5/5 Excellent
alexandra elena
Traveled with partner
2021/11/27
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2021
5/5 Excellent
Rocio
Traveled with family
2021/11/26
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2021
5/5 Excellent
Daniela
Traveled with family and small children, Traveled with pets
2021/11/21
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021
5/5 Excellent
Marjan
2021/11/15
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2021